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    Package Manager: Unable to communicate with www.pfsense.com

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    7 Posts 3 Posters 3.7k Views
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    • V
      vorr
      last edited by

      Hi, i wanted a better quality router and i installed pfsense 2.1-RC1 (amd64) NanoBSD 4g built on Wed Aug 28 and every works ok except when i tried to see what packages are available for this build and i came across the follwing error"
      "Unable to communicate with www.pfsense.com. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity."

      i did the following troubleshooting on the shell prompt

      tested if i can ping

      
      ping www.pfsense.com
      
      PING www.pfsense.org (192.207.126.26): 56 data bytes
      64 bytes from 192.207.126.26: icmp_seq=0 ttl=48 time=179.622 ms
      
      

      tested if i get dns info

      
      dig www.pfsense.com
      
      ; <<>> DiG 9.6.-ESV-R5-P1 <<>> pfsense.com
      ;; global options: +cmd
      ;; Got answer:
      ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16137
      ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0
      
      ;; QUESTION SECTION:
      ;pfsense.com.                   IN      A
      
      ;; ANSWER SECTION:
      pfsense.com.            300     IN      CNAME   pfsense.org.
      pfsense.org.            300     IN      A       192.207.126.26
      
      ;; Query time: 253 msec
      ;; SERVER: 195.170.0.1#53(195.170.0.1)
      ;; WHEN: Fri Aug 30 17:57:07 2013
      ;; MSG SIZE  rcvd: 70
      
      

      i tried to get something

      
      fetch -o /tmp/test http://www.pfsense.com
      
      (after 90seconds of waiting/timeout)
      
      /tmp/test                                     100% of   13 kB   41 kBps
      
      but
      
      fetch -o /tmp/test http://192.207.126.26/
      
      (1 second delay)
      
      /tmp/test                                     100% of   13 kB   40 kBps
      
      some more fetches
      
      fetch -o /tmp/test http://www.google.com/
      
      (30 seconds delay)
      
      fetch -o /tmp/test http://www.otenet.gr (my provider)
      
      (instant)
      
      

      my connection is pppoe and ive set mtu 1492 and mss 1452

      i still cant figure out how to solve this problem, any hints?

      EDIT:

      tried diagnostics-> nslookup , it takes 30 seconds to bring back result

      running it from prompt is instant

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You seem to be mixing .org and .com in your tests. I assume you tried both?

        Steve

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        • V
          vorr
          last edited by

          I didnt mix anything, pfense.org and pfsense.org are the same, if i try and ping pfsense.com it resolves to pfsense.org

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          • D
            doktornotor Banned
            last edited by

            Another guy with messed up IPv6 connectivity?

            
            env ip6addrctl_enable="yes" ip6addrctl_policy="prefer_ipv4" /etc/rc.d/ip6addrctl start
            
            
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            • V
              vorr
              last edited by

              it seems so, running the command fixed the problem. The thing is, i didnt mess up with any setting so could it be that the default settings dont work out of the box? my isp has dual stack but i dont see any ipv6 address anywhere. i guess it will be fixed it a future update. thank you very much for your reply

              1 Reply Last reply Reply Quote 0
              • D
                doktornotor Banned
                last edited by

                Well, not really possible to help without knowing how does the ISP "ship" the IPv6 connectivity to customers. Usually documented somewhere on their web.

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                • V
                  vorr
                  last edited by

                  i did some search on how my isp servers ipv6 and i found some info for a router zte w300 if it suggests
                  For WAN
                  DHCP  IPv6 Mode: SLAAC
                  DHCP PD: Enable
                  MLD Proxy: Disable

                  For LAN
                  Radvd Enable: Enable
                  Radvd mode: Auto
                  DHCP6 server: enable
                  DHCP6 mode: auto

                  1 Reply Last reply Reply Quote 0
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