Could not contact custom update server.

  • Running:
    2.1-RELEASE (amd64)
    built on Wed Sep 11 18:17:34 EDT 2013
    FreeBSD 8.3-RELEASE-p11

    Firmware Auto Update URL =

    When click on Auto Update tab:
    Downloading new version information…done
    Unable to check for updates.
    Could not contact custom update server.

    However, if I use IE on my PC to check the URL - it seems to be okay?

    I can also do traceroutes from PFSense, and DNS Seems to be okay...

    Any idea on what may be preventing contact to the update server?

  • Did you ever find a solution to this? I have the same issue with the same symptoms.

  • Had the same issue…. The version dns error was resolved by flipping the following option:

    On the general settings page...

    Check the box that says to not use the dns forwarder for pfsense.

Log in to reply