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    Sarg Reports Error: Could not find report index file. (Fixed)

    pfSense Packages
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    • H
      HooKed
      last edited by

      I have been trying to figure this out for a few weeks now and nothing i try is working.
      Re installed pfSense 2x and still no luck.

      Error: Could not find report index file.
Check and save sarg settings and try to force sarg schedule.

      Diagnostics: Execute command sarg -x

      $ sarg -x
SARG: Cannot set the locale LC_ALL to the environment variable

      2.1-RELEASE (i386)
      built on Wed Sep 11 18:16:22 EDT 2013
      FreeBSD 8.3-RELEASE-p11

      squid          2.7.9 pkg v.4.3.3
      squid3        3.1.20 pkg 2.0.6
      squidGuard 1.4_4 pkg v.1.9.5
      Sarg           2.3.6_2 pkg v.0.6.3

      How i fixed my problem

      i selected all the "Report Options" and all "Report to generate" options and forced update

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      • marcellocM
        marcelloc
        last edited by

        try to debug this way

        export LC_ALL=C && sarg -x

        Treinamentos de Elite: http://sys-squad.com

        Help a community developer! ;D

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        • H
          HooKed
          last edited by

          ok here is what it put out

          $ export LC_ALL=C && sarg -x
SARG: Init
SARG: Loading configuration from /usr/pbi/sarg-i386/etc/sarg/sarg.conf
SARG: Loading exclude host file from: /usr/pbi/sarg-i386/etc/sarg/exclude_hosts.conf
SARG: Loading exclude file from: /usr/pbi/sarg-i386/etc/sarg/exclude_users.conf
SARG: Reading host alias file "/usr/pbi/sarg-i386/etc/sarg/hostalias"
SARG: List of host names to alias:
SARG: Deleting temporary directory "/tmp/sarg"
SARG: Parameters:
SARG:           Hostname or IP address (-a) = 
SARG:                    Useragent log (-b) = 
SARG:                     Exclude file (-c) = /usr/pbi/sarg-i386/etc/sarg/exclude_hosts.conf
SARG:                  Date from-until (-d) = 
SARG:    Email address to send reports (-e) = 
SARG:                      Config file (-f) = /usr/pbi/sarg-i386/etc/sarg/sarg.conf
SARG:                      Date format (-g) = USA (mm/dd/yyyy)
SARG:                        IP report (-i) = No
SARG:             Keep temporary files (-k) = No
SARG:                        Input log (-l) = /var/squid/log/access.log
SARG:               Resolve IP Address (-n) = No
SARG:                       Output dir (-o) = /usr/local/sarg-reports/
SARG: Use Ip Address instead of userid (-p) = Yes
SARG:                    Accessed site (-s) = 
SARG:                             Time (-t) = 
SARG:                             User (-u) = 
SARG:                    Temporary dir (-w) = /tmp/sarg
SARG:                   Debug messages (-x) = Yes
SARG:                 Process messages (-z) = No
SARG:  Previous reports to keep (--lastlog) = 0
SARG: 
SARG: sarg version: 2.3.6 Arp-21-2013
SARG: Reading access log file: /var/squid/log/access.log
SARG: Records in file: 3913, reading: 0.00%
SARG:    Records read: 3913, written: 3913, excluded: 0
SARG: Squid log format
SARG: Period: 2013 Oct 16
SARG: File /usr/local/sarg-reports/2013/10/16 already exists, moved to /usr/local/sarg-reports/2013/10/16.3
SARG: cannot open /usr/local/sarg-reports/2013/10/16/sarg-date for writing
SARG:: No such file or directory
SARG: Records in file: 3913, reading: 100.00%
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          • H
            HooKed
            last edited by

            omg i got it to work.
            i selected all the "Report Options" and all "Report to generate" options and forced update :D
            i feel kinda dumb for not trying that sooner.
            thanks for the reply anyway ;)

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            • A
              Airbag888
              last edited by

              I have the exact same error as you. Unfortunately enabling all options and reports didn't help :(

              Is there any other solution?

              Running pfSense 2.1 and latest Sarg package

              $ export LC_ALL=C && sarg -x
              SARG: Init
              SARG: Loading configuration from /usr/pbi/sarg-amd64/etc/sarg/sarg.conf
              SARG: Chaining IP resolving module "dns"
              SARG: Loading exclude host file from: /usr/pbi/sarg-amd64/etc/sarg/exclude_hosts.conf
              SARG: Loading exclude file from: /usr/pbi/sarg-amd64/etc/sarg/exclude_users.conf
              SARG: Reading host alias file "/usr/pbi/sarg-amd64/etc/sarg/hostalias"
              SARG: List of host names to alias:
              SARG: Deleting temporary directory "/tmp/sarg"
              SARG: Parameters:
              SARG:          Hostname or IP address (-a) =
              SARG:                    Useragent log (-b) =
              SARG:                    Exclude file (-c) = /usr/pbi/sarg-amd64/etc/sarg/exclude_hosts.conf
              SARG:                  Date from-until (-d) =
              SARG:    Email address to send reports (-e) =
              SARG:                      Config file (-f) = /usr/pbi/sarg-amd64/etc/sarg/sarg.conf
              SARG:                      Date format (-g) = Europe (dd/mm/yyyy)
              SARG:                        IP report (-i) = No
              SARG:            Keep temporary files (-k) = No
              SARG:                        Input log (-l) = /var/squid/logs/access.log
              SARG:              Resolve IP Address (-n) = Yes
              SARG:                      Output dir (-o) = /usr/local/sarg-reports/
              SARG: Use Ip Address instead of userid (-p) = Yes
              SARG:                    Accessed site (-s) =
              SARG:                            Time (-t) =
              SARG:                            User (-u) =
              SARG:                    Temporary dir (-w) = /tmp/sarg
              SARG:                  Debug messages (-x) = Yes
              SARG:                Process messages (-z) = No
              SARG:  Previous reports to keep (–lastlog) = 0
              SARG:
              SARG: sarg version: 2.3.6 Arp-21-2013
              SARG: Reading access log file: /var/squid/logs/access.log
              SARG: Records in file: 30, reading: 0.00%
              SARG:    Records read: 30, written: 0, excluded: 0
              SARG: Squid log format
              SARG: No records found
              SARG: End
              SARG: Records in file: 30, reading: 100.00%

              Forget it.. Silly me had not enabled Squid logging… major Derp

              However when I'm checking the logs I see asterisks instead of url/hostnames Is that normal? I disabled the privacy option.

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              • H
                HooKed
                last edited by

                Maybe give some time to log more info. The past logs may only have the asterisks saved.

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                • A
                  Airbag888
                  last edited by

                  Will do. Thanks for the reply.

                  Now I need to find a tool that will report WAN usage (broken a bit like Sarg - hostname -> destination -> bandwidth used, frequency)
                  I got darkstat but it's a bit limited and does not show where users are going

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                  • H
                    HooKed
                    last edited by

                    I use bandwidthd just for bandwidth usage and Squid User Access Report to see detailed info.
                    If you find some thing better let me know :)

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                    • A
                      Airbag888
                      last edited by

                      Sure I'll PM you.

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                      • K
                        kyohisro
                        last edited by

                        $ export LC_ALL=C && sarg -x
                        SARG: Init
                        SARG: Loading configuration from /usr/local/etc/sarg/sarg.conf
                        SARG: Loading exclude host file from: /usr/pbi/sarg-i386/etc/sarg/exclude_hosts.conf
                        SARG: Loading exclude file from: /usr/pbi/sarg-i386/etc/sarg/exclude_users.conf
                        SARG: Reading host alias file "/usr/pbi/sarg-i386/etc/sarg/hostalias"
                        SARG: List of host names to alias:
                        SARG: Parameters:
                        SARG:          Hostname or IP address (-a) =
                        SARG:                    Useragent log (-b) =
                        SARG:                    Exclude file (-c) = /usr/pbi/sarg-i386/etc/sarg/exclude_hosts.conf
                        SARG:                  Date from-until (-d) =
                        SARG:    Email address to send reports (-e) =
                        SARG:                      Config file (-f) = /usr/local/etc/sarg/sarg.conf
                        SARG:                      Date format (-g) = USA (mm/dd/yyyy)
                        SARG:                        IP report (-i) = No
                        SARG:            Keep temporary files (-k) = No
                        SARG:                        Input log (-l) = /var/squid/logs/access.log
                        SARG:              Resolve IP Address (-n) = No
                        SARG:                      Output dir (-o) = /usr/local/sarg-reports/
                        SARG: Use Ip Address instead of userid (-p) = No
                        SARG:                    Accessed site (-s) =
                        SARG:                            Time (-t) =
                        SARG:                            User (-u) =
                        SARG:                    Temporary dir (-w) = /tmp/sarg
                        SARG:                  Debug messages (-x) = Yes
                        SARG:                Process messages (-z) = No
                        SARG:  Previous reports to keep (–lastlog) = 0
                        SARG:
                        SARG: sarg version: 2.3.9 Sep-21-2014
                        SARG: Reading access log file: /var/squid/logs/access.log
                        SARG: Records in file: 92564, reading: 0.00%
                        SARG: Records in file: 5000, reading: 5.40%
                        SARG: Records in file: 10000, reading: 10.80%
                        SARG: Records in file: 15000, reading: 16.21%
                        SARG: Records in file: 20000, reading: 21.61%
                        SARG: Records in file: 25000, reading: 27.01%
                        SARG: Records in file: 30000, reading: 32.41%
                        SARG: Records in file: 35000, reading: 37.81%
                        SARG: Records in file: 40000, reading: 43.21%
                        SARG: Records in file: 45000, reading: 48.62%
                        SARG: Records in file: 50000, reading: 54.02%
                        SARG: Records in file: 55000, reading: 59.42%
                        SARG: Records in file: 60000, reading: 64.82%
                        SARG: Records in file: 65000, reading: 70.22%
                        SARG: Records in file: 70000, reading: 75.62%
                        SARG: Records in file: 75000, reading: 81.03%
                        SARG: Records in file: 80000, reading: 86.43%
                        SARG: Records in file: 85000, reading: 91.83%
                        SARG: Records in file: 90000, reading: 97.23%
                        SARG:    Records read: 92563, written: 92563, excluded: 0
                        SARG: Squid log format
                        SARG: Period: 2015 Jul 10-2015 Jul 16
                        SARG: Sorting log /tmp/sarg/192_168_2_68.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_146.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_88.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_12.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_92.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_116.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_65.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_115.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_79.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_178.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_177.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_5.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_73.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_152.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_147.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_176.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_25.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_148.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_105.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_124.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_173.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_102.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_111.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_122.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_109.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_49.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_10.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_123.user_unsort
                        SARG: Sorting log /tmp/sarg/192_168_2_63.user_unsort
                        SARG: Making index.html
                        SARG: Successful report generated on /usr/local/sarg-reports/2015/07/10-16
                        SARG: Purging temporary file sarg-general
                        SARG: End
                        SARG: Records in file: 92564, reading: 100.00%

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