Gateway Quality > 20ms - RRD Graphs

[grahambmtw]

Our pfsense firewalls are co-located in a datacenter and directly connected to the ISPs routers. We are trying to work out why we get such poor gateway quality on the RRD graphs.
I was expecting this metric to be <1ms most of the time, perhaps someone has some ideas?

Thanks

[timthetortoise]

Well, that'd be because the latency between your demarc and gateway is above 20 ms. Not much more to it than that.

Keep a ping going for a bit and watch the latency. If you're not seeing spikes in it, then it could be an RRD issue - but I highly doubt it.