High Ping, Low Download/Upload Speeds on speedtest



  • Hey guys,

    I'm completely new to the PFSense world. (In case my post didn't make that obvious)

    speedtest.net average results:
                                Download    Upload        Latency  Distance
    PFSense Machine: 49.53 Mb/s  8.71 Mb/s  212 ms  < 50 mi
    Cisco router:        57.42 Mb/s  9.75 Mb/s  12 ms      < 50 mi

    As you can see, my latency is a HUGE increase using PFSense.

    My Hardware:
    32 bit
    Processor: Intel Core 2 Duo  @ 2.4 GHz
    Memory: 4Gb
    Mobo NIC: unsure of manufacturer 10/100/1000
    Additional NIC: TP-Link TG-3468 10/100/1000
    Additional NIC: Intellinet 522328 10/100/1000

    PfSense SHows Running Full Duplex 1000 Mbit on all cards

    I'm not asking you to solve my problems, I just want to know what range of tests I can perform to troubleshoot this issue. The more detailed, the better.

    Thanks


  • Netgate Administrator

    How do your interfaces appear in Status: Interfaces:? The names will tell us which driver they are using.

    Is this a default install, no packages, no traffic shaping etc?

    That is a very big latency increase and that machine should have no problems passing that traffic.

    Steve



  • Okay, so i decided randomly to reinstall PFSense, but this time used the regular install, not the quick and easy. When it came up to the kernel part for the processor before, it didn't give me the option for the multi core. This time when configuring without quick and easy, it gave me the option for my multi core processor, and when i finished, i got regular speed test results, with 12ms pings.

    Any ideas why that worked?

    How do your interfaces appear in Status: Interfaces:? The names will tell us which driver they are using.

    WAN  - em0
    LAN    - re0
    LAN2  - re1

    Is this a default install, no packages, no traffic shaping etc?

    Yes, default install. I was about to try some traffic shaping, but it didn't make since to me that ONE computer connected to my router would have these issues.



  • Just curious-  is this your processor?

    http://ark.intel.com/products/27250/intel-core2-duo-processor-e6600-4m-cache-2_40-ghz-1066-mhz-fsb

    Ive got one Im thinking of putting into service as a pfSense box myself.


  • Netgate Administrator

    @discodancepant:

    Any ideas why that worked?

    Erm no not really. The SMP kernel is the default option. Even if you somehow selected embedded kernel it should have made any difference to the throughput. Which version of pfSense are you running?

    Did you change the way the NICs are assigned? You have one Intel NIC and two Realtek NICs. The Intel NIC is far superior.

    Steve



  • @chpalmer:

    Just curious-  is this your processor?

    http://ark.intel.com/products/27250/intel-core2-duo-processor-e6600-4m-cache-2_40-ghz-1066-mhz-fsb

    Ive got one Im thinking of putting into service as a pfSense box myself.

    Yes, it is indeed. Here are the full specs of the computer, besides the mem upgrade and the Extra NIC's:
    http://www.pcworld.com/product/29019/dell-xps-410.html

    @stephenw10:

    Which version of pfSense are you running?

    2.1-RELEASE

    @stephenw10:

    Did you change the way the NICs are assigned? You have one Intel NIC and two Realtek NICs. The Intel NIC is far superior.

    No, I had already tried multiple configs, removing one or the other of the two extra NIC's i threw in.
    I tried:

    WAN re0
    LAN re1
    LAN2 em0

    WAN re1
    LAN re0
    LAN2 em0

    WAN re0
    LAN em0
    LAN2 re1

    and also with the Intellinet NIC removed

    WAN em0
    LAN re0

    WAN re0
    LAN em0

    After it is now working i do notice that the TP-link card on the PCI-E has constant <1 ms pings to the router, and the Intellinet on the PCI (never heard of them) has sometimes gotten a 2ms ping to the router.


  • Netgate Administrator

    Well a pci-e NIC is always going to be marginally faster than a PCI NIC but at 50Mbps it shouldn't make a measurable difference.
    Some low quality NICs report having various hardware offload capabilities when in fact they don't or it's broken.
    You could try going to System: Advanced: Networking: and disabling the various offload options. Or just leave well alone since it's now working.  ;)

    Look to get more Intel NICs if you can for reasonable outlay. Many people are running Realtek with no problems though.

    Steve