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    Email Reports Package is not sending emails

    Scheduled Pinned Locked Moved pfSense Packages
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    • S Offline
      sallain
      last edited by

      2.1-RELEASE (amd64)
      built on Wed Sep 11 18:17:48 EDT 2013
      FreeBSD 8.3-RELEASE-p11

      Hi All@forum,

      I have a setup done with package Email report, but reports are not sent…

      SMTP is working OK, I receive a TEST_Message if I use the Test function under SMTP setup.

      Which logfile I could watch out to find any errors/i/issues ?

      The popup menu to setup the DAY_OF_THE_WEEK always come back to Sunday, even if I chose blank => bug ???

      Thanks a lot for your help.
      DReport.png
      DReport.png_thumb

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      • jimpJ Offline
        jimp Rebel Alliance Developer Netgate
        last edited by

        The system log might have some output, if anything.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • S Offline
          sallain
          last edited by

          Hi !

          Thanks for replying ;)

          I can see some outputs, but not receiving emails…

          Apr 30 15:42:53 	php: mail_reports_generate.php: rrdcolors.inc.php for theme does not exist, using defaults!
          Apr 30 15:42:53 	php: mail_reports_generate.php: rrdcolors.inc.php for theme does not exist, using defaults!
          

          Any clues in some files I could look for ?

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          • K Offline
            k0ssi
            last edited by

            same Problem, same error here

            Pfsense:  2.1.2-RELEASE (i386)

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            • F Offline
              FlashPan
              last edited by

              Apologies fro resurrecting this topic.

              I too am having this issue with 2.1.4-RELEASE (i386)

              Same errors are noted sallain.

              Other emails are being sent successfully from pfsesnse.

              I've uninstalled, rebooted, reinstalled. previous report settings are retained and still no email.

              Did anyone get a resolution on this?

              Cheers

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              • S Offline
                sallain
                last edited by

                Hi All,

                Email reports are working if email settings are setup with ONLY one email addresse in the filed "Notification E-Mail address" (Advanced/Notifications).

                Try also this to send us your feddback please ;)

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                • F Offline
                  FlashPan
                  last edited by

                  Ahah :)  Bingo Bango…....yep I had 2 email recipients setup.  Reduced to 1 and it sends the email.

                  Shame it cannot send to more than 1 recipient.

                  Thank you very much for your prompt reply.

                  Cheers

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                  • S Offline
                    sallain
                    last edited by

                    Have a look here : https://redmine.pfsense.org/issues/2026

                    I tried to fix as described, but it failed for me.

                    May be a good idea will be to have Email reports as a pfSense factory feature instead of a separate package  ;)

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                    • F Offline
                      FlashPan
                      last edited by

                      I think that patch was just for pfsense in general.  Multiple recipients will work with other notifications.  Although I'm no programmer I think this is more of a issue with the actual mail report package?

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