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    LAN can't connect to WAN on new install

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • N
      nb
      last edited by

      Problem summary
      I'm having an issue getting my LAN to connect to the Internet.  What's strange is I can successfully ping internet IP if I use the ping tool found in pfsense's web interface but I cannot ping the same IP when I try to use my PC (found on the same LAN than connects to pfsense) Any suggestions? (note: I'm a newb so it might be something self-evident but I lack the familiarity with networking to fix)

      Current setup
        - my modem is connected to WAN port of a wireless router running OpenWRT
        - LAN port of my router connects to WAN port on server running latest version of pfsense (fresh install)
        - Server running pfsense has 4 port addon nics  and 2 built in nics (i.e. six total)
        - server has 1 nic configured as WAN interface,  WAN successfully gets DHCP address from router.
        - another server nic has been configured as LAN interface
        - LAN port of pfsense plugged into switch
        - LAN port of pc running  Ubuntu plugged into same switch
        - Ubuntu PC successfully gets DHCP address from pfsense

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      • KOMK
        KOM
        last edited by

        What IP addresses do you have configured for WAN and LAN?  Post screenshots of what you have for Interfaces - WAN and Interfaces - LAN.  It might be a gateway issue.  LAN should have no gateway, and WAN should have your modem as its gateway.

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        • P
          podilarius
          last edited by

          Just a guess, but the WAN address on pfSense is a private IP. Usually this is 192.168.0.0/24 in most routers or a 1 or 254 in the third octect. pfSense is configured by default to block private IPs. Go to the WAN interface setup and disable block private IPs. If this doesn't work, please make sure that the computer you are testing with is only on the LAN and is using pfSense as its gateway.

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          • N
            nb
            last edited by

            @KOM:

            What IP addresses do you have configured for WAN and LAN?  Post screenshots of what you have for Interfaces - WAN and Interfaces - LAN.  It might be a gateway issue.  LAN should have no gateway, and WAN should have your modem as its gateway.

            I've posted screenshots.

            For the record, my WAN port on pfsense server is connected to my router (running OpenWRT). If you look at the dashboard screenshot you'll see that PFsense does gets a WAN side DHCP connection. I also sucessfully get a DHCP connection on my PC from the LAN interface of Pfsense server.

            I can ping the Internet if I use the ping tool found in the pfsense web interface. It just doesn't work when I try to ping the same ip using a pc connected to pfsense server. (i.e. the  LAN isn't talking to the WAN for some reason)

            WAN_rules.png
            WAN_rules.png_thumb
            WAN-interface.png
            WAN-interface.png_thumb
            LAN-interface.png
            LAN-interface.png_thumb
            LAN_rules.png
            LAN_rules.png_thumb
            Routing-gateway.png
            Routing-gateway.png_thumb
            generalsetup.png
            generalsetup.png_thumb
            Dashboard.png
            Dashboard.png_thumb

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            • N
              nb
              last edited by

              @podilarius:

              Just a guess, but the WAN address on pfSense is a private IP. Usually this is 192.168.0.0/24 in most routers or a 1 or 254 in the third octect. pfSense is configured by default to block private IPs. Go to the WAN interface setup and disable block private IPs. If this doesn't work, please make sure that the computer you are testing with is only on the LAN and is using pfSense as its gateway.

              I don't have block private ips set. I've attached screenshots (in another post on this same thread). Any other ideas?

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              • P
                podilarius
                last edited by

                can you ping by ip address? perhaps a traceroute from a computer 8.8.8.8 so that you can see where the packet is getting to. What does your routing table look like?

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                • KOMK
                  KOM
                  last edited by

                  I'm not sure if pfSense knows about your gateway. Since you have it set to DHCP, the Gateway field is blank as it's expecting to get it from your DHCP server.

                  If I were you, I would punt DHCP and give your WAN port a static IP address, and then define your gateway.

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                  • N
                    nb
                    last edited by

                    @podilarius:

                    can you ping by ip address? perhaps a traceroute from a computer 8.8.8.8 so that you can see where the packet is getting to. What does your routing table look like?

                    I can't even ping my router from pfsense LAN network, Traceroute stops at LAN (192.168.10.1), Where would I find my routing table?

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                    • N
                      nb
                      last edited by

                      @KOM:

                      I'm not sure if pfSense knows about your gateway. Since you have it set to DHCP, the Gateway field is blank as it's expecting to get it from your DHCP server.

                      If I were you, I would punt DHCP and give your WAN port a static IP address, and then define your gateway.

                      I tried setting the the WAN to static then added a gateway (used ip of my router). Still no luck.

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Post a shot of Firewall->NAT->Outbound please.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                        • N
                          nb
                          last edited by

                          @Derelict:

                          Post a shot of Firewall->NAT->Outbound please.

                          NAT_outbound.png
                          NAT_outbound.png_thumb

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                          • DerelictD
                            Derelict LAYER 8 Netgate
                            last edited by

                            There are no NAT rules for your LAN network.  Why not use automatic?

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                            • DerelictD
                              Derelict LAYER 8 Netgate
                              last edited by

                              If you must use manual, something like this should get you going:

                              Interface: WAN_RE0
                              Source: 192.168.10.0/24
                              Source Port: *
                              Destination: *
                              Destination Port: *
                              NAT Address: WAN_RE0 address
                              NAT Port: *
                              Static Port: No

                              Chattanooga, Tennessee, USA
                              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                              Do Not Chat For Help! NO_WAN_EGRESS(TM)

                              1 Reply Last reply Reply Quote 0
                              • N
                                nb
                                last edited by

                                @Derelict:

                                If you must use manual, something like this should get you going: …

                                Woo hoo. That did the trick.

                                Out of curiosity – what did I just do? (in layman's terms).

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                                • DerelictD
                                  Derelict LAYER 8 Netgate
                                  last edited by

                                  Well, first thing is you took the default configuration, set it to manual NAT, and broke your network.  I have no idea why you want NAT rules for loopback addresses.  The default, automatic NAT rules work in probably 99.9% of "newb" install situations.

                                  Second, you told pfSense that traffic heading out WAN_RE0 with a source address in 192.168.10.0/24 should have the source address dynamically NAPT translated using the interface address of WAN_RE0.

                                  Chattanooga, Tennessee, USA
                                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                  • P
                                    podilarius
                                    last edited by

                                    loopbacks are set for pfsense internal services to get to the internet. They are created automatically when you switch to manual. No idea why you switched to manual outbound NAT. So far your setup doesn't need it. Automatic outbound nat would work well.

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                                    • DerelictD
                                      Derelict LAYER 8 Netgate
                                      last edited by

                                      I didn't know that about the loopback NAT.  Thanks.

                                      Chattanooga, Tennessee, USA
                                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        I'll just add that your LAN firewall rule is set to allow only IPv4 TCP/UDP traffic which doesn't include ICMP (ping). You need to add a further rules to allow ICMP or change the existing rule to any IPv4 protocol.

                                        Steve

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