I've got an APU4 from NetGate that I need to reset to factory settings. Does anyone know how to do it?
Unfortunately, I didn't enable ssh, so I can't do it that way. I thought I should be able to do it with the reset button, but no amount of time holding in the reset button or holding it in while powering up will reset it.
Connect via serial.
On the serial menu you have the option to do a factory reset.
The reset button on the front should do it. Their images ship with support for the button enabled.
Failing that, you could reload the SD card with a fresh image. If you haven't already contacted Netgate support, send a message there for more info.
The button on the front does not work im in the same bind