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    PfSense problem or not

    Scheduled Pinned Locked Moved General pfSense Questions
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    • L
      ladlaurel
      last edited by

      I'm currently using pfSense as a firewall and load balancer. behind the fw are my servers (web, mail, proxy).

      Before a typhoon, everything is working fine - internal network users can access the internet, the mail and the website. the public can view our company website and our company web mail for our field workers is okay.

      all the servers abruptly shutdown due to power loss because of total blackout with the ups and gen sets not able to sustain the long hours of the blackout.

      upon starting the servers, i've noticed that only the internal users are okay(internet access and mail) but the public access of our website and web mail returned a time out error. i tried looking for some errors at the pfSense logs but did not found any.

      is it possible that my pfSense configuration were messed up because of the sudden shutdown of the servers. or my server(web/mail) settings were also messed up because of that incident.

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      • M
        MindfulCoyote
        last edited by

        @ladlaurel:

        is it possible that my pfSense configuration were messed up because of the sudden shutdown of the servers. or my server(web/mail) settings were also messed up because of that incident.

        It's certainly possible, but unlikely unless the configurations were being actively written at the exact time power was lost.

        You need to perform some basic tests to determine where the failure is occurring. The website is easiest generally… is the wan IP static? Can you connect to http://ipaddress:80 instead of http://domainname:80 ?

        Err

        –
        Erreu Gedmon

        Firewalls are hard...
        but the book makes it easier: https://portal.pfsense.org/book/

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