Can I pay someone for support?
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Not sure - I'm beginning to think what you really need to do is install keystroke loggers on the clients if you want all the searches and keystrokes.
I can't do that on all the different clients (IE: Amazon Kindle).
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Lightsquid is designed to be 'lite' so it generally doesn't go to extreme detail. It more for collecing stats.
You can always look at the squid logs directly or use some other log analyzer. Not that i've tried that personally.Steve