How to reset pfSense VK-T40E to factory defaults?
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I selected 1000TX for the LAN side and now can't connect.
How do I reset it?
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Check/try with https://www.freebsd.org/cgi/man.cgi?query=ifconfig&apropos=0&sektion=8&manpath=FreeBSD+8.3-RELEASE&arch=default&format=html
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I cannot run # ifconfig because there's no Ethernet! Documentation for VK-T40E doesn't say how to factory reset… https://portal.pfsense.org/members/content/f/id/5/
Do I RMA it?
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use the "console" port… (page 17 of the QSG)
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Is the reset button not supported on these boxes then? I was under the impression it was but I don't actually have one myself.
https://forum.pfsense.org/index.php?topic=78086.msg425844#msg425844Steve
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This might be it but haven't tried it yet:
http://support.netgate.com/index.php?/Knowledgebase/Article/View/15/4/reset-procedure-for-netgate-m1n1wall
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@ptt:
use the "console" port… (page 17 of the QSG)
If you don't have a console cable and a client computer that has a DB9 serial port or a USB to serial adaptor, then now is the time to get one and make sure they work. It is essential equipment when you have devices that need serial to control initial BIOS/boot settings and for seeing boot output when things go wrong.
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This might be it but haven't tried it yet
I thought a similar procedure should work with the APU but, as you say, there's no mention of it in the docs. The link you gave is for the earlier ALIX boxes.
Steve
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You know - out of band access to these would fix alot of hardship.
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Well that's what the serial console is for. I agree with Phil's comment above, a console cable really is essential equipment.
Steve
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I have a serial console but was hoping for a simple setup that didn't involve this kind of work around, time, pain, sorrow, weeping. If I wanted that, we would have continued using the Cisco products but I was really hoping this would work. Really didn't want to go SonicWALL etc but this is looking miserable.
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Sad thing is that tedious serial cable procedure isn't a "work around". Its the main way you install these or do fresh installs.
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Serial cable is the main GUI? Is it 1985? Does it come w/flux capacitor?
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Better news: The power-it-on-wait-about-30-seconds-then-depress-factory-reset-button-for-15-seconds process does work to reset the VK-T40E back to factory defaults. After I did the 15 second thing, nothing happened, but I left it plugged in and then it did its tone cycle twice, few more LED flashes like R2D2 and it's right as rain.
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Its cool that reset works. I'm also no fan of serial interfaces but those devices do sip tiny little bits of power, so there is a plus to not having graphics hardware.
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This is good news. :) So for the record what's the procedure supposed to be? Did you find any instructions anywhere? "about 30 seconds" doesn't convey much confidence!
Even with support for the reset button included it still relies on being able to boot the flash media. Even if the code was built into a modified Coreboot it can still only copy across a default config and switch slice. If the entire card becomes corrupted you still need the serial cable or to re-write the flash card out of the box.
Steve
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For those running NanoBSD on an SD card using the image supplied with the unit (not the vanilla pfSense image):
1. Use the GUI (Diag > Factory Reset)
2. Use the Serial Console (Console speed is 115200, requires a null modem cable/adapter)
3. Use the Reset button:With power removed, insert a paper clip or similar tool into the small hole on the front of the device. You will feel a button depress slightly if you have engaged the button successfully. With that button depressed, apply power to the device. Keep the button depressed until the kernel begins to load (20-30 seconds). This will reset the device to factory default settings.
The trick is to keep the button depressed until you hear the tones. The tones will be distinctive, you can tell when it's been reset. On a normal boot, there are 5 tones, rising in sequence. For example "1 2 3 4 5". When the reset occurs, the tones are "5 4 3 2 1 (pause) 1 2 3 4 5". After hearing the tones for a successful reset, you may unplug the device, then plug it back it. When the device boots again, it will be at it's factory default setting of 192.168.1.1.
For those running a full install on SSD or a custom install not the stock image:
1. Use the GUI (Diag > Factory Reset)
2. Use the Serial Console (Console speed is 115200, requires a null modem cable/adapter)I have a video of the reset button procedure around here somewhere. I keep meaning to get it put up on youtube.
On 2.2 if the image is upgraded from the firmware provided with the unit the reset button should work on NanoBSD (SD) or a full install (SSD)
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Serial cable is the main GUI? Is it 1985? Does it come w/flux capacitor?
No, the serial console is the alternate since you pooched-up the primary.
You're the one who bought a unit with a serial console interface. Why are you complaining? Lots of Atom/D2500 options exist with VGA and USB.
I would personally rather get on a serial console with my laptop than have to carry around a keyboard and monitor everywhere I go or find a crash cart.
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Serial consoles are fairly standard on most all routing gear. It's a reliable and simple way to gain out-of-band access in gear that doesn't have more advanced capabilities (e.g. IPMI). There is a reason it is still around while other things have died off.
USB to serial adapters are cheap, so are null modem cables/adapters, and both are extremely useful for configuring lots of different network gear. They should be a part of anyone's standard toolset.
Two inexpensive options here:
http://store.netgate.com/Cable/CB-FTDI.aspx
http://store.netgate.com/Cable/NM9FF.aspx
