How can I use the traffic shaping wizard to help Skype performance?
I'll be glad to assist you with this.
In order to help, i will need some more details about your configuration to figure out the case.
Internet line downspeed and upspeed measured with only 1 pc connected directly to the modem (speedtest.net), do a few test on different servers and grab an average.
how many hosts or subnets
hosts usage or purpose (download workstations, doctors watching youtube all day long, just checking meal recipies)
Cable or DSL ISP