APC UPS USB on 1.2

yozh

Its not really a package problem as the system doesnt see the device hoba….....
did usb support change in 1.2 ? as this worked with 1.0.1 with out a problem the system saw the device as soon as it was plugged in. In the system.log all I see is when I disconnect it, not when I connected it. Here is what it says when I disconnect it

"Apr 13 15:24:53 pfsense kernel: (null): at uhub0 port 1 (addr 2) disconnected"

Is the kernel no compiled with the uhid or no ugen as apcupsd uses that support ?

yozh

No one can comment on this issue ?

hoba

uhub0 and ugen are both there.

yozh

Why wouldnt the UPS show up as a device at all ? Here is a list from /dev

ls

acd0 cuad1 net11 nfs4 ttyv3
acpi cuad1.init net12 nfslock ttyv4
ad0 cuad1.lock net13 null ttyv5
ad0s1 devctl net14 pci ttyv6
ad0s1a devstat net15 pf ttyv7
ad0s1b fd net16 ppi0 ttyv8
ad0s1c fd0 net17 ptyp0 ttyv9
agpgart fido net18 random ttyva
apm geom.ctl net19 speaker ttyvb
ata io net2 stderr ttyvc
atkbd0 kbd0 net20 stdin ttyvd
bpf0 kbd1 net21 stdout ttyve
bpf1 kbdmux0 net22 sysmouse ttyvf
bpf2 klog net23 ttyd0 urandom
bpf3 kmem net24 ttyd0.init usb
bpf4 lpt0 net3 ttyd0.lock usb0
console lpt0.ctl net4 ttyd1 usb1
consolectl md0 net5 ttyd1.init xpt0
crypto mdctl net6 ttyd1.lock zero
ctty mem net7 ttyp0
cuad0 net net8 ttyv0
cuad0.init net1 net9 ttyv1
cuad0.lock net10 network ttyv2

and here is output of the dmesg | grep u

All buffers synced.
FreeBSD is a registered trademark of The FreeBSD Foundation.
FreeBSD 6.2-RELEASE-p11 #0: Sun Feb 24 16:32:58 EST 2008
sullrich@builder6.pfsense.com:/usr/obj.pfSense/usr/src/sys/pfSense.6
Timecounter "i8254" frequency 1193182 Hz quality 0
Origin = "GenuineIntel" Id = 0xf13 Stepping = 3
Features=0x3febfbff <fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm>kbd1 at kbdmux0
acpi0: Power Button (fixed)
Timecounter "ACPI-fast" frequency 3579545 Hz quality 1000
cpu0: <acpi cpu="">on acpi0
acpi_throttle0: <acpi cpu="" throttling="">on cpu0
acpi_button0: <power button="">on acpi0
pci0: <acpi pci="" bus="">on pcib0
pci1: <pci bus="">on pcib1
pci3: <acpi pci="" bus="">on pcib2
miibus0: <mii bus="">on rl0
rlphy0: <realtek internal="" media="" interface="">on miibus0
rlphy0: 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
miibus1: <mii bus="">on rl1
rlphy1: <realtek internal="" media="" interface="">on miibus1
rlphy1: 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
isa0: <isa bus="">on isab0
uhci0: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-a="">port 0xd800-0xd81f irq 11 at device 31.2 on pci0
uhci0: [GIANT-LOCKED]
usb0: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-a="">on uhci0
usb0: USB revision 1.0
uhub0: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub0: 2 ports with 2 removable, self powered
pci0: <serial bus,="" smbus="">at device 31.3 (no driver attached)
uhci1: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-b="">port 0xdc00-0xdc1f irq 10 at device 31.4 on pci0
uhci1: [GIANT-LOCKED]
usb1: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-b="">on uhci1
usb1: USB revision 1.0
uhub1: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub1: 2 ports with 2 removable, self powered
acpi_button1: <sleep button="">on acpi0
ppbus0: <parallel port="" bus="">on ppc0
lpt0: <printer>on ppbus0
lpt0: Interrupt-driven port
ppi0: <parallel i="" o="">on ppbus0
sc0: VGA <16 virtual consoles, flags=0x300>
Timecounter "TSC" frequency 1703871700 Hz quality 800
Timecounters tick every 1.000 msec
Fast IPsec: Initialized Security Association Processing.
Trying to mount root from ufs:/dev/ad0s1a
pflog0: promiscuous mode enabled
rl0: promiscuous mode enabled

What am I doing wrong here ? I just plug it in and nothing comes up anywhere else ?</parallel></printer></parallel></sleep></intel></intel></serial></intel></intel></isa></realtek></mii></realtek></mii></acpi></pci></acpi></power></acpi></acpi></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm>

hoba

Check the rest of the dmesg if something else is using irq10. Also disable everything in the bios that you don't need (serial ports, lpt ports, soundcards,…). If the bios has an option for pnp os make sure it is set to "no".

yozh

Thanks hoba

The network card is on irq 10

dmesg | grep "irq 10"

rl1: <d-link 10="" dfe-530tx+="" 100basetx="">port 0xb800-0xb8ff mem 0xdfeffe00-0xdfeffeff irq 10 at device 5.0 on pci3
uhci1: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-b="">port 0xdc00-0xdc1f irq 10 at device 31.4 on pci0
rl1: <d-link 10="" dfe-530tx+="" 100basetx="">port 0xb800-0xb8ff mem 0xdfeffe00-0xdfeffeff irq 10 at device 5.0 on pci3
uhci1: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-b="">port 0xdc00-0xdc1f irq 10 at device 31.4 on pci0
rl1: <d-link 10="" dfe-530tx+="" 100basetx="">port 0xb800-0xb8ff mem 0xdfeffe00-0xdfeffeff irq 10 at device 5.0 on pci3
uhci1: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-b="">port 0xdc00-0xdc1f irq 10 at device 31.4 on pci0

I guess thats the issue ? I wonder how I can change that, should I try a different PCI slot ?</intel></d-link></intel></d-link></intel></d-link>

hoba

You could try that, or as I suggested disable other unneeded devices in the bios. There's usually a lot of stuff that you can turn off as you don't need it to run pfSense to free up some hardwareressources.

yozh

Got you will try tommorow as this is a headless machine. Thanks.

yozh

Ok I was able to do it now. The irq 10 is clean now, still no luck with the devices

dmesg | grep "irq 10"

uhci1: <intel 82801ba="" bam="" (ich2)="" usb="" controller="" usb-b="">port 0xdc00-0xdc1f irq 10 at device 31.4 on pci0

ls

acd0 cuad1 net11 nfs4 ttyv3
acpi cuad1.init net12 nfslock ttyv4
ad0 cuad1.lock net13 null ttyv5
ad0s1 devctl net14 pci ttyv6
ad0s1a devstat net15 pf ttyv7
ad0s1b fd net16 ppi0 ttyv8
ad0s1c fd0 net17 ptyp0 ttyv9
agpgart fido net18 random ttyva
apm geom.ctl net19 speaker ttyvb
ata io net2 stderr ttyvc
atkbd0 kbd0 net20 stdin ttyvd
bpf0 kbd1 net21 stdout ttyve
bpf1 kbdmux0 net22 sysmouse ttyvf
bpf2 klog net23 ttyd0 urandom
bpf3 kmem net24 ttyd0.init usb
bpf4 lpt0 net3 ttyd0.lock usb0
console lpt0.ctl net4 ttyd1 usb1
consolectl md0 net5 ttyd1.init xpt0
crypto mdctl net6 ttyd1.lock zero
ctty mem net7 ttyp0
cuad0 net net8 ttyv0
cuad0.init net1 net9 ttyv1
cuad0.lock net10 network ttyv2

I dont have to reinstall do I ?</intel>

yozh

The funny thing is that when I disconnect the UPS I get this messages,

Apr 14 22:58:09 pfsense kernel: (null): at uhub0 port 1 (addr 2) disconnected
Apr 14 23:00:02 pfsense kernel: (null): at uhub0 port 2 (addr 2) disconnected

but nothing on connect to eather port, and this was all good before :(

hoba

Reinstallation should not be neccessary but maybe it would help. Try to fire up the livecd and see if it detects the hotplug of the ups before reinstalling.

Oh, and did you try to reset the ups? Maybe it has crashed and doesn't provide useful information anymore to the system?

yozh

I tried with another UPS and all the same, for some reason it doesn't see that kind of UPS, I was able to use a USB keyboard, USB jumpdrive all fine hotpluged and everything, but when I plug in the UPS I get nothing…...... I disabled everything in the BIOS even the floppy...... This is very strange I wonder whats different here vs 1.0.1

For reference its a APC Backup UPS ES 350R

hoba

I would start searching freebsd lists regarding usb and that ups. 1.0.1 and 1.2 have different freebsd versions. 1.2 is much newer of course.

yozh

Yeah I figured as much, I looked last night, couldn't really find much. I cant remember what version of FreeBSD was 1.0.1 on ?

hoba

6.1 iirc.

yozh

Well I looked around, and I cant find anything. I will try installing 6.2 on a white box and try connecting to it to see what happenes.

Cry Havok

Worth visiting the NUT (Network UPS Tools) list archive too. ISTR that FreeBSD and USB UPS support is still pretty poor.

yozh

Thanks tried everything and nothing works. SO maybe downgrade is in my future. :(

David_W

Rather than downgrading, you can look the other way to see if that will help. pfSense 1.2.1 should be here by the end of the month, and will be based on FreeBSD 6.3-RELEASE (rather than the 6.2-RELEASE used in 1.2).

Click here for the development snapshots. The ISO works fine on my Dell Poweredge R200, which, being ICH9 based, will not work with FreeBSD 6.2-RELEASE. However, it's not advised to use this in production.