WAN not getting ip address from ISP

shankr · May 17, 2015, 1:42 AM

i have internet to everything on the switch and i can ssh into pfsense through any computer. just for some reason i cant bring up the web gui. my firewall rules are just the stock setting. so all ipv4 and ipv6 traffic can go though the LAN port. i think it has to do with turning the the MDIX opt on in the switch so that i can get internet through to the switch. i did take a wireshark capture of my comptuer trying to access the web gui if that will help any.

NOYB · May 17, 2015, 1:46 AM

I haven't look recently but isn't there an option on the console for turning on/off and restarting the Web GUI? You might give that a try.

shankr · May 17, 2015, 1:52 AM

i did restart it and i also restart the whole system. it still didnt let me access it. thanks for that thought

shankr · May 17, 2015, 1:56 AM

https://drive.google.com/file/d/0B-tlkN_pINKmUjVYTFYtRGF6QzA/view?usp=sharing

there is a link to the wireshark capture that i got. thank you helping me.

NOYB · May 17, 2015, 2:03 AM

Try http (port 80) instead of https (port 443).

http://192.168.1.1/

shankr · May 17, 2015, 2:12 AM

https://drive.google.com/file/d/0B-tlkN_pINKmcVBZYUVtNjg2SFU/view?usp=sharing

it still didnt work. here is the capture of that transmission.

NOYB · May 17, 2015, 2:23 AM

Well at least you're getting back an ack.

Try resetting to factory defaults. Console option 4.

shankr · May 17, 2015, 2:40 AM

https://drive.google.com/file/d/0B-tlkN_pINKmMjc0X1RkZlVyV1U/view?usp=sharing

i did a factory reset. i still cant access web gui. i can still ssh into pfsense though. i dont understand what is going on. above is the wireshark capture of the transmission

NOYB · May 17, 2015, 2:42 AM

Try a different client and also a different browser.

shankr · May 17, 2015, 2:45 AM

wow got it with IE but google chrome wont let me access it. which is weird because i have always used GChrome to access it but now it wont let me. strange. thank you for the help. i appreciate it

NOYB · May 17, 2015, 2:51 AM

You're welcome. Just a troubleshooting 101 session. Process of elimination.

Rommac100 · May 23, 2015, 11:25 PM

Hello,
I am having the same issue. Where my Wan IP shows as 0.0.0.0 . And I have already contacted Cox about resetting the mac address. And it didn't fix it.

blackbird · Apr 9, 2016, 12:09 AM

I know this is old but i had this problem, and it ending being a NIC issue. The Computer has 4 IGB intel nics, I had to add an intel EM nic and it fixed my problem for my WAN interface with Google fiber.