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    Internet goes down every minute.

    Scheduled Pinned Locked Moved General pfSense Questions
    6 Posts 4 Posters 1.4k Views
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    • K Offline
      kah89
      last edited by

      HI, I have a D-link router and these days my internet starts to go down for a long time and connects for 2 or 3 minutes and goes down again.

      I appreciate any help?

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      • DerelictD Offline
        Derelict LAYER 8 Netgate
        last edited by

        http://support.dlink.com/

        Call your ISP.

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • K Offline
          kah89
          last edited by

          @Derelict:

          http://support.dlink.com/

          Call your ISP.

          They're not helping.

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          • DerelictD Offline
            Derelict LAYER 8 Netgate
            last edited by

            Call another ISP and switch.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

            1 Reply Last reply Reply Quote 0
            • KOMK Offline
              KOM
              last edited by

              With all the details you have given, in my expert opinion the problem lies somewhere between your router and your ISP.  $10 please.

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              • V Offline
                vbentley
                last edited by

                Secondhand routers are cheap to buy. I usually keep at least one spare, known working, fully tested, preconfigured and updated router at each site to swap in when I get connection problems. Usually it's a different make and model which helps eliminate manufacturer specific problems.

                If the spare router doesn't fix the fault, I call my ISP. I tell them I have tested the connection on two different routers and have the same fault on both of them. Since the first time I did this, I no longer have to go through verbal config instructions for them to verify settings. They get straight on to the line faults team and usually the connection is back within an hour or so or they let me know if it will be longer.

                On more than one occasion, I found for myself that the router had developed a hardware fault and needed replacing. The spare stayed in service and a 'new' secondhand router was purchased to replace it.

                In some countries, ISPs often bundle a good quality router into the sale of a new business connections. Often, these routers arrive on site and are never unboxed because the customer already has a router to connect to. I buy these for my spares at a fraction of their cost new.

                Trademark Attribution and Credit
                pfSense® and pfSense Certified® are registered trademarks of Electric Sheep Fencing, LLC in the United States and other countries.

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