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    Puzzled - Internet access

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      Markbhai
      last edited by

      Hi all.

      I am having a very strange issue, which I can't get my head around so I am looking to see if anyone has seen something like this before.

      I have no internet access from inside the network, I can't get to google from a browser or ping google from a workstation smd prompt (100% lost packets)
      I can, however access the firewall remotely - by loging in through the web gui at my url - furthermore, when accessing the network I can see that all clients are registered with valid ip addresses etc.

      Can anyone advise of any diagnostice I can run (remotely as I am 200 miles away) or if they have seen anything like this issue?

      Thanks

      Mark.

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      • M
        Markbhai
        last edited by

        I can also ping google from the router diagnostics page…

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        • pttP
          ptt Rebel Alliance
          last edited by

          https://doc.pfsense.org/index.php/Connectivity_Troubleshooting

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          • C
            chris4916
            last edited by

            from pfSense GUI, did you:

            • check that WAN is up
            • try diag tools and check pfSense can access internet
            • look at logs in case packets are dropped or rejected

            Jah Olela Wembo: Les mots se muent en maux quand ils indisposent, agressent ou blessent.

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            • M
              Markbhai
              last edited by

              Diagnosis so far…

              I can ping 8.8.8.8 from the default source with no packet loss

              I can ping 8.8.8.8 from the WAN source with no packet loss

              I can't ping 8.8.8.8 from the LAN source - 100% packet loss.

              I believe this indicates an outbound firewall rule issue, which I have set up as:
              NAT->Outbound
              Automatic Outbound NAT rule generation

              WAN  127.0.0.0/8 & 123.168.4.0/24  *    *    500    WAN address    *    Yes
              WAN  127.0.0.0/8 & 192.168.4.0/24  *    *    *        WAN address    *    No

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