SG-2440 won't boot

[rtopolski]

On 5/26/15 I ordered and subsequently received an SG-2440 and it has been in good service.

Today it failed and it is not responsive. This is what I see on the serial:

OK  ?
Available commands:
  reboot           reboot the system
  heap             show heap usage
  lszfs            list child datasets of a zfs dataset
  boot             boot a file or loaded kernel
  autoboot         boot automatically after a delay
  help             detailed help
  ?                list commands
  show             show variable(s)
  set              set a variable
  unset            unset a variable
  echo             echo arguments
  read             read input from the terminal
  more             show contents of a file
  lsdev            list all devices
  include          read commands from a file
  ls               list files
  load             load a kernel or module
  load_geli        load a geli key
  unload           unload all modules
  lsmod            list loaded modules
  bcachestat       get disk block cache stats
  pnpscan          scan for PnP devices
  smap             show BIOS SMAP
  boot-conf        load kernel and modules, then autoboot
  read-conf        read a configuration file
  enable-module    enable loading of a module
  disable-module   disable loading of a module
  toggle-module    toggle loading of a module
  show-module      show module load data
  try-include      try to load/interpret files
OK boot
Booting...
/boot/kernel/kernel text=0x1223dd0 inflate: invalid literal/lengths set

readin failed

elf64_loadimage: read failed
can't load 'kernel'
no bootable kernel
OK

Help please?

Thank you

[Guest]

Please create an account under pfSense Store to register
and activate (product activation) your account SG-2440 device,
then you will be able to open a ticket there or write to support@pfSense.org