Bell Fiber to Business (FTTB) connection on pfSense SG-4860



  • Hey Guys,

    I recently bought the SG-4860 (attached 3.jpg) with WiFi option for my office here in Canada. We have Bell FTTB 250/250 unlimited up & down connection.

    The connection is as follows..

    Fiber connection to > Alcatel-lucent (attached 1.jpg) > Sagemcom F@st Router (attached 2.jpg > Switch > Desktops

    The Bell FTTB router is Sagemcom F@st Router is a generic default router with limited functionality for our uses so i wanted to replace it with a good router which is why i purchased SG-4860

    I have been trying for 2 days now but i am unable to get internet working on the pfSense router.

    Is there any reason for this to not work? I tried creating vlan 35 n what not following a guide here in the forums only to realize that it was for Fiber to Home connection and not for business.. I tried checking online but i couldn't find anything on FTTB connections so i am stuck, I am not sure what to ask the Bell Online Support as they don't provide any support if i use 3rd party routers.

    below is a link to some of the screenshots from the pfsense router. Have i done something incorrectly?
    I discovered the correct ports for WAN & Lan currently on those to are connected, Since i cannot keep the business offline while i figure out this router issue here is how the connection is done
    Fiber box To > Alcatel-Lucent > Sagemcom > Switches > Desktops
                                                > pfSense > Laptop (Testing)









  • Anyone?



  • I recently bought the SG-4860 (attached 3.jpg) with WiFi option for my office here in Canada. We have Bell FTTB 250/250 unlimited up & down connection.

    Are this two lines with 250/250 or only one Internet connection (line)?
    Sorry but based on my ppor english language skills this was not really clear to me.

    Fiber connection to > Alcatel-lucent (attached 1.jpg) > Sagemcom F@st Router (attached 2.jpg > Switch > Desktops

    You could try out to connect to the WAN port of the pfSense firewall directly.
    With what kind of device the fiber line is coming inside of your household?

    The Bell FTTB router is Sagemcom F@st Router is a generic default router with limited functionality for our
    uses so i wanted to replace it with a good router which is why i purchased SG-4860

    If the MAC address from that device is not stored at your ISP that other devices couldn´t connect
    to their network.

    I have been trying for 2 days now but i am unable to get internet working on the pfSense router.

    Alternately you could also create a dual NAT situation with both routers. But the best thing to solve this problem
    out should be organizing a pure modem in front of the pfSense firewall. Then the VPN can be terminated directly
    at the pfSense firewall.

    Sagem router on front of pfSense:
    PPPoE connection to the ISP & Internet
    network of the Sagem router: 192.168.0.1/24 (255.255.255.0)
    IP address of the router: 192.168.0.1/24
    DHCP server off:

    pfSense firewall:
    WAN port static IP address 192.168.0.2/24 (255.255.255.0)
    WAN network: 192.168.0.0/24
    Gateway IP: 192.168.0.1/24

    LAN network: 192.168.5.0/24
    LAN gateway: 192.168.0.1/24
    DHCP on: IP range from 192.168.5.2 - 192.168.5.254/

    Pure modem:
    connect the modem to the WAN port of the pfSense firewall
    PPPoE Internet connection



  • I recently bought the SG-4860 (attached 3.jpg) with WiFi option for my office here in Canada. We have Bell FTTB 250/250 unlimited up & down connection.

    Are this two lines with 250/250 or only one Internet connection (line)?
    Sorry but based on my ppor english language skills this was not really clear to me.

    Sorry no its a single line with 250MBPS download & 250MBPS upload.

    Fiber connection to > Alcatel-lucent (attached 1.jpg) > Sagemcom F@st Router (attached 2.jpg > Switch > Desktops

    You could try out to connect to the WAN port of the pfSense firewall directly.
    With what kind of device the fiber line is coming inside of your household?

    I am not sure whats its called the connection is inside a metal box with fiber optics cable coming out of it which goes directly into the Alcatel modem.

    The Bell FTTB router is Sagemcom F@st Router is a generic default router with limited functionality for our
    uses so i wanted to replace it with a good router which is why i purchased SG-4860

    If the MAC address from that device is not stored at your ISP that other devices couldn´t connect
    to their network

    .

    Which is why i tried to use the MAC address spoof and set the WAN port MAC Address to that of the Bell ConnectionHub Router but it didn't work.

    I have been trying for 2 days now but i am unable to get internet working on the pfSense router.

    Alternately you could also create a dual NAT situation with both routers. But the best thing to solve this problem
    out should be organizing a pure modem in front of the pfSense firewall. Then the VPN can be terminated directly
    at the pfSense firewall.

    You mean just one connection from Bell Router to pfSense and all ports open between them so pfSense does all the routing? that sounds like a good work around, I will give it a try today :)



  • Sorry no its a single line with 250MBPS download & 250MBPS upload.

    Ah ok this was not really clear for me.

    I am not sure whats its called the connection is inside a metal box with fiber optics cable coming out of it which goes directly into the Alcatel modem.

    The box should be the ONT and the Alcatel should be the fiber modem then as I see it right.

    So what is going out of the fiber modem (Alcatel)? Another fiber line or a coper line likes a RJ45 cable?

    If it is a RJ45 plug and a CAT.5,5e,6,6A LAN cable you could try out using it to connect to your WAN port
    of the pfSense and then you need only to know how you will be connect to your ISP.

    • PPPoE (over entering the account data)
    • DHCP (public and dynamic IP address)
    • public and static IP address

    This is a must be to know what kind of connection you have to your ISP.



  • VLAN 35 is correct based on several posts in other forums Ive read.

    I don't believe your set to use your VLAN based on your screenshots. Im not able to reach my box from where Im at to verify right now but your pppoe should be pointed at the VLAN and not the actual interface.

    Others have reported success with pfSense in your configuration.

    https://www.youtube.com/watch?v=uF13fqQvGCs



  • @BlueKobold:

    So what is going out of the fiber modem (Alcatel)? Another fiber line or a coper line likes a RJ45 cable?

    If it is a RJ45 plug and a CAT.5,5e,6,6A LAN cable you could try out using it to connect to your WAN port
    of the pfSense and then you need only to know how you will be connect to your ISP.

    • PPPoE (over entering the account data)
    • DHCP (public and dynamic IP address)
    • public and static IP address

    This is a must be to know what kind of connection you have to your ISP.

    From the Fiber Model to the Sagem Router is a RJ45 Cable. I tried connecting it directly to the WAN port on the router. both with & without the VLAN setups.

    The Connection is over PPPoE but we have a static IP but i dont' think we can have both on the pfSense router & i am hoping that Bell will automatically assign the static IP once i am able to login on the router.

    I will be retrying this on Monday.

    @chpalmer:

    VLAN 35 is correct based on several posts in other forums Ive read.

    I don't believe your set to use your VLAN based on your screenshots. Im not able to reach my box from where Im at to verify right now but your pppoe should be pointed at the VLAN and not the actual interface.

    Others have reported success with pfSense in your configuration.

    https://www.youtube.com/watch?v=uF13fqQvGCs

    The screenshots are not from when the VLANs were setup. everything i've read regarding Bell & VLAN35 is for FTTH connection. which lead me to believe that FTTB would be the same but i was unable to get it working.

    When i had the VLAN setup PPPoE was pointing to the VLAN and not the interface.

    I will try this again on Monday just to be sure & if it doesn't work I will have to do what BlueKobold mentioned in his previous post & daisychain the pfSense with Bell router.



  • @aasimenator:

    The screenshots are not from when the VLANs were setup. everything i've read regarding Bell & VLAN35 is for FTTH connection. which lead me to believe that FTTB would be the same but i was unable to get it working.
    I will try this again on Monday just to be sure & if it doesn't work I will have to do what BlueKobold mentioned in his previous post & daisychain the pfSense with Bell router.

    Don't forget the value of a good re-boot.  The fiber to modem bridge might be included in that statement if it hasn't been done recently.

    You should be able to use your static IP with pfSense. First things first though.  I seriously don't think you need to clone your MAC address and believe you should just get that out of there.  Edit-  Ive found posts that say this is no longer necessary.

    I did read from one FTTB user and will see if I can relocate that post.



  • @BlueKobold:

    Sagem router on front of pfSense:
    PPPoE connection to the ISP & Internet
    network of the Sagem router: 192.168.0.1/24 (255.255.255.0)
    IP address of the router: 192.168.0.1/24
    DHCP server off:

    pfSense firewall:
    WAN port static IP address 192.168.0.2/24 (255.255.255.0)
    WAN network: 192.168.0.0/24
    Gateway IP: 192.168.0.1/24

    LAN network: 192.168.5.0/24
    LAN gateway: 192.168.0.1/24
    DHCP on: IP range from 192.168.5.2 - 192.168.5.254/

    Hi

    Can you confirm that i can put the gateway addresses on both the WAN & LAN network as same?

    My Sagem router IP is 192.168.1.1

    WAN pfSense IP 192.168.2.1 & Gateway 192.168.1.1

    LAN pfSense IP 192.168.3.1 but when i set the gateway as 192.168.1.1 it says Gateway already exists & doesn't let me assign any.

    Same goes for the other LAN ports.

    Also will VPN work this way? I will be configuring the Sagem router to forward all ports to the pfsense router. will VPN funtion this way or does pfSense have to be the pure modem for vpn to work?



  • Dont put a gateway address on your LAN.

    Can you post whats in your PPP logs here?  You might have to try and reconnect that way to get those.