Problems with Multi-Wan

andresense

I'm having problems with the use of two Internet links set to tier 1 in "groups". It turns out that access a CRM system the company (SugarCRM), the user's session is terminated under 10s, and the system reports the following error: "Your session was terminated due to a significant change in your IP address.". Someone has gone through this problem and know how to solve?

jimp

You have to setup a rule to do failover on traffic to those sorts of servers and not load balancing. That or try using Sticky (Sys > Adv, Misc)

Most of the time you're better off doing failover for 443 and load balancing the other traffic.

It turns out that access a CRM system the company (SugarCRM), the user's session is terminated under 10s, and the system reports the following error: "Your session was terminated due to a significant change in your IP address.". Someone has gone through this problem and know how to solve?

In normal or usually if this might be commercial based work, the network admin will
create a VPN tunnel over IPSec, L2TP/IPSec or OpenVPN and the complete CRM data
will go only through this VPN tunnel then, this might be better to targeting such a traffic.
Perhaps this might be something also for you and the SugarCRM company?

I'm having problems with the use of two Internet links set to tier 1 in "groups".

With two Internet links you could do proper load balancing for well, but you must decide your
self for one of the three main versions of load balancing to go with;

policy based routing (would be good for you)
session based routing (only good for servers)
service based routing (would be also matching your criteria)

The source was shown in this older thread here:
Here's what you need to do, under system -> Routing -> Gateway Groups

Create a first group with description name "BALANCE", And set Tier 1 for both "wan's" and Trigger level to "latency or packet loss" [this for load balance]"
Create a second group, description name "Wan1 Fail Wan2 Use" and priority set wan1 to Tier1 and wan2 to Tier2, set "Trigger level" to member down.
Create a third group, description name "Wan2 Fail Wan1 use" and priority set wan1 to Tier2 and Wan2 to Tier1, set "Trigger level" to member down.

Now Coming Firewall Rules –> LAN, you need to create a three new rules,

LIKE 1) BALANCE RULE
Interfaces: Lan
Protocol: ANY
Source: LAN SUBNET
Destination ports: ANY
Gateway;BALANCE

2) FAILOVER RULE 1
Interfaces: Lan
Protocol: ANY
Source Address: ANY
Destination ports: ANY
Gateway;Wan1 Fail Wan2 Use

3) FAILOVER RULE 2
Interfaces: Lan
Protocol: ANY
Source Address: ANY
Destination ports: ANY
Gateway;Wan2 Fail Wan1 use

Make sure to place them on top of the lan rules!
This is more them enough for fail-overs.