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WAN Pulls DHCP - No Internet Access - Random

Scheduled Pinned Locked Moved General pfSense Questions
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  • D
    Detroit
    last edited by May 13, 2016, 9:55 AM

    I am pulling my hair out over this one, and I dont know if its config or hardware but I am about to give up and go Edge Router Lite so the wife doesn't kill me. This is the same problem I had originally, posted here: https://forum.pfsense.org/index.php?topic=105420.msg587542#msg587542 I have just been dealing with it.

    I have this box: http://www.aliexpress.com/store/product/2015-mini-pc-Qotom-T4010P-with-core-i3-Dual-H-D-M-I-6-serial-ports/108231_32549490575.html

    Setup:
    Internet -> SB6183 Cable Modem (Comcast) -> Pfsense Router -> PC

    Pfsense:
    Version 2.3.x amd64

    Pfsense hardware:
    Qotom-T4010P (i3-4010U)
    2 * Intel 82574L - 10/100/1000 Controller
    WAN:
    DHCP External IPV4 & IPV6 – 67.x.x.x

    LAN:
    192.168.1.1/24

    Ever since the first install PfSense will randomly choose to work, or not. If I do get it working, it will be fine (usually) until a reboot, then it fails to work again. To get it working again, I generally just reset to defaults and power cycle everything over and over until it chooses to work. If I hook the modem into my PC, works fine everytime.

    Usually the WAN will pull the DHCP IPv4 (sometimes it will just pull IPv6 only, or have to go through a renew cycle to pull IPv4) but I am unable to ping out. This is on a basic default wizard install, unchecking the two "Block" boxes on WAN for good measure.

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    • M
      muswellhillbilly
      last edited by May 13, 2016, 10:39 AM

      This may sound obvious, but have you tried setting your WAN address statically? From what you describe, your cable modem is assigning the address to your WAN interface, is this so?

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      • J
        johnpoz LAYER 8 Global Moderator
        last edited by May 13, 2016, 3:57 PM

        so your wan has an IP, can you ping your gateway…  If you have an IP.. is your lack of internet just a dns related problem?

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • D
          Detroit
          last edited by May 15, 2016, 10:00 PM

          So, oddly now I can not even pull an IPV4 IP through DHCP.

          Other than that, I dont think it is DNS only because inside of the router I was unable to ping 8.8.8.8 (when I did have DHCP).

          Presently they just end up pending:

          And Gateways page:

          And WAN settings:

          I have not tried setting static, but when it pulls DHCP it appears correct.

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          • C
            cmb
            last edited by May 16, 2016, 8:59 AM

            You're losing your IP on WAN. What logs do you have from dhclient in your DHCP log?

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            • D
              Detroit
              last edited by May 16, 2016, 10:03 AM

              Seems pretty straightforward now for not getting a lease anyway:

              May 16 09:56:33 dhclient FAIL
              May 16 09:56:49 dhclient ARPSEND
              May 16 09:56:51 dhclient ARPCHECK
              May 16 09:58:08 dhclient FAIL
              May 16 09:59:24 dhclient FAIL
              May 16 10:00:40 dhclient FAIL

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              • M
                machare
                last edited by Sep 23, 2020, 3:31 PM

                Detroit, your post is now a few years old, but I would like to know if you ever managed to solve this problem?

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                • S
                  stephenw10 Netgate Administrator
                  last edited by Sep 23, 2020, 3:36 PM

                  Start a new thread for this with a full description of your specific issue.
                  Any DHCP bug that existed in 2016 almost certainly doesn't apply in the current version.

                  Steve

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