@Gertjan said in No PayPal at Checkout:
@NollipfSense
As a company that sells devices or services on the Internet, paypal is just a choice.
Like accepting a credit card.
Be ware that the selling party looses a percentage, and it isn't just "1 %".
Furthermore, when a product is sold, the buyer can go to paypal.com and 'contest' Example : because he wanted a router that could handle 1000+ LAN devices, and he discovered that the "1100" can't handle it. Accepting paypal means you have to hire some one to handle paypal transactions.
Money you receive, as a seller, from a paypal transaction, doesn't go to your bank account,, it goes to your paypal account. You want the money on your bank ? Ok, you have to pay for that as well.
Etc.
But anyway as a BIG company (#1 in SOHO firewalls solutions, honorable, etc, etc see the ADs), Netgate MUST ACCEPT THE MOST USABLE PAYMENT METHODS that work with fiats money like PayPal, Moneybookers, etc…
BUT NOT THE CRYPTO
Be aware : I love paypal, as a consumer. I never used them as a seller, and I'm telling this 'as heard' (and reading their usage conditions).
As a BIG HiTech company - this PayPal fees (and all for its support and processing) must be YOUR EXPENDITURES. No doubts.
P.S.
From my business experience, 2 full-time stuff’s persons with ZenDesk able to processing with a stable quality about 200-300 transactions: this mean all aspects from just monitoring to resolving issues by mailing, phone calling, money return, etc…
I hope, Netgate company have sufficient funds on 2 full-time persons, even hiring them from rich places like NYDC, California, or Switzerland:)