@anthonys
Glad to hear it. Yeah, ISPs sometimes cause their own problems, as the staff doesn't fully understand the differences between IPv4 and IPv6. When I had that problem last year, I had to educate both tier 2 support and the senior tech about what was actually happening. They knew the basics of IPv6, but not some of the finer points. At least you got relatively quick response from your ISP on this. It took me 3 months and a lot of work to get the people who should have fixed the problem to do anything. Since I had my own router, they refused to do anything, even though both the tier 2 guy and senior tech told them it was an ISP problem. What finally did the trick is the senior tech brought his own modem to my home and saw the problem. He then went to the head end and tried with 4 different CMTS. The failure only occurred with the one I was connected to. This was weeks after I provided the error (see above) to them.
BTW, I have decades of experience with telecommunications, computers and networks and so had the ability to work through this problem. A regular customer wouldn't have a hope of getting it resolved.