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    Huawei E3372 USB Modem won't show up

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      If it's not showing you a new ue(4) device after switching the mode it probably isn't available. It might require a USB quirk to set the config index.
      Try running: usbconfig dump_all_desc before and after switching. See what ports it's presenting.

      Steve

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        DjJoakim @stephenw10
        last edited by

        @stephenw10 said in Huawei E3372 USB Modem won't show up:

        If it's not showing you a new ue(4) device after switching the mode it probably isn't available. It might require a USB quirk to set the config index.
        Try running: usbconfig dump_all_desc before and after switching. See what ports it's presenting.

        Steve

        Okey, well i am a bit new to this, so i don't really know how to do that.
        Yes, when i did usbconfig dump_all_desc before it showed me "Huawei etc etc.." as 3.2, but then when i did usb_modeswitch it went missing from that list..

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Ok so it changed to a different device, which is expected, and seemingly one that is nit recognised. So what did it show after the modeswitch?

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            DjJoakim @stephenw10
            last edited by DjJoakim

            @stephenw10 After i do that, the usbconfig dump_all_desc only shows me the same devices as before, but without ugen3.3, only 3.2, so it's gone from the list..
            And the last i can see in the logs is that it's disconnected, after i did usb_modeswitch
            Oct 24 21:10:21 kernel ugen3.3: <HUAWEIMOBILE HUAWEIMOBILE> at usbus3 (disconnected)

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, I expect it to dissapear and then re-appear as a new device. Nothing much we can do if it never appears again. Maybe you're switching it to the wrong mode.

              Does it have more than one config index when you first connect it?

              Steve

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                DjJoakim @stephenw10
                last edited by

                @stephenw10 I use this command when i changed it, don't know if it's the right one:

                usb_modeswitch -v 12d1 -p 1f01 -c /usr/local/share/usb_modeswitch/12d1:1f01

                Hmm, i don't really know how to see that, i need to reboot pfsense to make it pop up again, i will do that and then see what it tells me.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  The output of usbconfig dump_all_desc will show you that. If you post it here we can check it.

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                    DjJoakim @stephenw10
                    last edited by

                    @stephenw10 This is what i get without doing anything, since it flagged the code as spam, here is the code;
                    https://pastebin.com/KwuKtT68

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Mmm, only 1 config index in the default mode so nothing we can do there.

                      It really disappears completely after running modeswitch?

                      If so the only thing you can do there is run a different modeswitch command. Or trying to switch it some other way like just ejecting the virtual CD drive.
                      Some devices can be permanently switched from their web interfaces if you access that in some other OS first.

                      Steve

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                        DjJoakim @stephenw10
                        last edited by

                        @stephenw10 Yep, all the other devices that are in that list are still there, but that one is just gone... and i don't really know where to find it..

                        I have now tried to change it trough another computer, but there was no such settings in that webui..

                        Do you know what other type of modeswitch command i can try?

                        Thanks

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Not really, it's often a custom command. Check the usb-modeswitch forum.

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                            DjJoakim @stephenw10
                            last edited by

                            @stephenw10 Thanks, i will check there.

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