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Huawei E3372 USB Modem won't show up

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  • S
    stephenw10 Netgate Administrator
    last edited by Oct 26, 2021, 1:00 PM

    Ok so it changed to a different device, which is expected, and seemingly one that is nit recognised. So what did it show after the modeswitch?

    D 1 Reply Last reply Oct 26, 2021, 4:05 PM Reply Quote 0
    • D
      DjJoakim @stephenw10
      last edited by DjJoakim Oct 26, 2021, 4:05 PM Oct 26, 2021, 4:05 PM

      @stephenw10 After i do that, the usbconfig dump_all_desc only shows me the same devices as before, but without ugen3.3, only 3.2, so it's gone from the list..
      And the last i can see in the logs is that it's disconnected, after i did usb_modeswitch
      Oct 24 21:10:21 kernel ugen3.3: <HUAWEIMOBILE HUAWEIMOBILE> at usbus3 (disconnected)

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Oct 27, 2021, 1:26 PM

        Hmm, I expect it to dissapear and then re-appear as a new device. Nothing much we can do if it never appears again. Maybe you're switching it to the wrong mode.

        Does it have more than one config index when you first connect it?

        Steve

        D 1 Reply Last reply Oct 27, 2021, 5:12 PM Reply Quote 0
        • D
          DjJoakim @stephenw10
          last edited by Oct 27, 2021, 5:12 PM

          @stephenw10 I use this command when i changed it, don't know if it's the right one:

          usb_modeswitch -v 12d1 -p 1f01 -c /usr/local/share/usb_modeswitch/12d1:1f01

          Hmm, i don't really know how to see that, i need to reboot pfsense to make it pop up again, i will do that and then see what it tells me.

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          • S
            stephenw10 Netgate Administrator
            last edited by Oct 27, 2021, 6:10 PM

            The output of usbconfig dump_all_desc will show you that. If you post it here we can check it.

            D 1 Reply Last reply Oct 28, 2021, 3:55 PM Reply Quote 0
            • D
              DjJoakim @stephenw10
              last edited by Oct 28, 2021, 3:55 PM

              @stephenw10 This is what i get without doing anything, since it flagged the code as spam, here is the code;
              https://pastebin.com/KwuKtT68

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              • S
                stephenw10 Netgate Administrator
                last edited by Oct 28, 2021, 4:52 PM

                Mmm, only 1 config index in the default mode so nothing we can do there.

                It really disappears completely after running modeswitch?

                If so the only thing you can do there is run a different modeswitch command. Or trying to switch it some other way like just ejecting the virtual CD drive.
                Some devices can be permanently switched from their web interfaces if you access that in some other OS first.

                Steve

                D 1 Reply Last reply Oct 28, 2021, 5:29 PM Reply Quote 0
                • D
                  DjJoakim @stephenw10
                  last edited by Oct 28, 2021, 5:29 PM

                  @stephenw10 Yep, all the other devices that are in that list are still there, but that one is just gone... and i don't really know where to find it..

                  I have now tried to change it trough another computer, but there was no such settings in that webui..

                  Do you know what other type of modeswitch command i can try?

                  Thanks

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Oct 28, 2021, 7:43 PM

                    Not really, it's often a custom command. Check the usb-modeswitch forum.

                    D 1 Reply Last reply Nov 7, 2021, 6:23 PM Reply Quote 0
                    • D
                      DjJoakim @stephenw10
                      last edited by Nov 7, 2021, 6:23 PM

                      @stephenw10 Thanks, i will check there.

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