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    All RAM not recognized by 64-bit install

    Scheduled Pinned Locked Moved Hardware
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    • H
      hoopin4you @stephenw10
      last edited by

      @stephenw10 @ikifar

      No dice on setting the BIOS to defaults, and there was no video option in there either. Here is the complete boot log.

      Copyright (c) 1992-2020 The FreeBSD Project.
      Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
      The Regents of the University of California. All rights reserved.
      FreeBSD is a registered trademark of The FreeBSD Foundation.
      FreeBSD 11.3-STABLE #236 21cbb70bbd1(RELENG_2_4_5): Tue Mar 24 15:26:53 EDT 2020
      root@buildbot1-nyi.netgate.com:/build/ce-crossbuild-245/obj/amd64/YNx4Qq3j/build/ce-crossbuild-245/sources/FreeBSD-src/sys/pfSense amd64
      FreeBSD clang version 8.0.1 (tags/RELEASE_801/final 366581) (based on LLVM 8.0.1)
      VT(vga): resolution 640x480
      CPU: AMD A6-3620 APU with Radeon(tm) HD Graphics (2196.05-MHz K8-class CPU)
      Origin="AuthenticAMD" Id=0x300f10 Family=0x12 Model=0x1 Stepping=0
      Features=0x178bfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,MMX,FXSR,SSE,SSE2,HTT>
      Features2=0x802009<SSE3,MON,CX16,POPCNT>
      AMD Features=0xee500800<SYSCALL,NX,MMX+,FFXSR,Page1GB,RDTSCP,LM,3DNow!+,3DNow!>
      AMD Features2=0x37ff<LAHF,CMP,SVM,ExtAPIC,CR8,ABM,SSE4A,MAS,Prefetch,OSVW,IBS,SKINIT,WDT>
      SVM: (disabled in BIOS) NP,NRIP,NAsids=64
      TSC: P-state invariant, performance statistics
      real memory = 8589934592 (8192 MB)
      avail memory = 3538735104 (3374 MB)
      Event timer "LAPIC" quality 600
      ACPI APIC Table: <HPQOEM SLIC-CPC>
      FreeBSD/SMP: Multiprocessor System Detected: 4 CPUs
      FreeBSD/SMP: 1 package(s) x 4 core(s)
      Firmware Warning (ACPI): Optional FADT field Pm2ControlBlock has valid Length but zero Address: 0x0000000000000000/0x1 (20171214/tbfadt-796)
      ioapic0 <Version 2.1> irqs 0-23 on motherboard
      SMP: AP CPU #1 Launched!
      SMP: AP CPU #3 Launched!
      SMP: AP CPU #2 Launched!
      Timecounter "TSC-low" frequency 1098025816 Hz quality 800
      ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
      ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff806a1f20, 0) error 1
      ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
      ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff806a1fd0, 0) error 1
      random: entropy device external interface
      ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
      ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff806a2080, 0) error 1
      iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
      iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff806c9140, 0) error 1
      iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
      iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff806c91f0, 0) error 1
      iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
      iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff806c92a0, 0) error 1
      wlan: mac acl policy registered
      kbd1 at kbdmux0
      000.000022 [4213] netmap_init netmap: loaded module
      module_register_init: MOD_LOAD (vesa, 0xffffffff812c9960, 0) error 19
      mlx5en: Mellanox Ethernet driver 3.5.2 (September 2019)
      nexus0
      vtvga0: <VT VGA driver> on motherboard
      cryptosoft0: <software crypto> on motherboard
      padlock0: No ACE support.
      acpi0: <HPQOEM SLIC-CPC> on motherboard
      acpi0: Power Button (fixed)
      cpu0: <ACPI CPU> on acpi0
      cpu1: <ACPI CPU> on acpi0
      cpu2: <ACPI CPU> on acpi0
      cpu3: <ACPI CPU> on acpi0
      attimer0: <AT timer> port 0x40-0x43 irq 0 on acpi0
      Timecounter "i8254" frequency 1193182 Hz quality 0
      Event timer "i8254" frequency 1193182 Hz quality 100
      atrtc0: <AT realtime clock> port 0x70-0x71 irq 8 on acpi0
      atrtc0: registered as a time-of-day clock, resolution 1.000000s
      Event timer "RTC" frequency 32768 Hz quality 0
      hpet0: <High Precision Event Timer> iomem 0xfed00000-0xfed003ff on acpi0
      Timecounter "HPET" frequency 14318180 Hz quality 950
      Event timer "HPET" frequency 14318180 Hz quality 450
      Event timer "HPET1" frequency 14318180 Hz quality 450
      Event timer "HPET2" frequency 14318180 Hz quality 450
      Timecounter "ACPI-safe" frequency 3579545 Hz quality 850
      acpi_timer0: <32-bit timer at 3.579545MHz> port 0x808-0x80b on acpi0
      pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
      pcib0: _OSC returned error 0x10
      pci0: <ACPI PCI bus> on pcib0
      vgapci0: <VGA-compatible display> port 0xf000-0xf0ff mem 0xc0000000-0xcfffffff,0xfeb00000-0xfeb3ffff irq 18 at device 1.0 on pci0
      vgapci0: Boot video device
      pcib1: <ACPI PCI-PCI bridge> irq 18 at device 2.0 on pci0
      pcib1: [GIANT-LOCKED]
      pcib2: <ACPI PCI-PCI bridge> irq 16 at device 4.0 on pci0
      pcib2: [GIANT-LOCKED]
      pci1: <ACPI PCI bus> on pcib2
      pci1: <network> at device 0.0 (no driver attached)
      pcib3: <ACPI PCI-PCI bridge> irq 17 at device 5.0 on pci0
      pci2: <ACPI PCI bus> on pcib3
      re0: <RealTek 8168/8111 B/C/CP/D/DP/E/F/G PCIe Gigabit Ethernet> port 0xe000-0xe0ff mem 0xd0104000-0xd0104fff,0xd0100000-0xd0103fff irq 17 at device 0.0 on pci2
      re0: Using 1 MSI-X message
      re0: Chip rev. 0x2c000000
      re0: MAC rev. 0x00200000
      miibus0: <MII bus> on re0
      rgephy0: <RTL8169S/8110S/8211 1000BASE-T media interface> PHY 1 on miibus0
      rgephy0: none, 10baseT, 10baseT-FDX, 10baseT-FDX-flow, 100baseTX, 100baseTX-FDX, 100baseTX-FDX-flow, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, 1000baseT-FDX-flow, 1000baseT-FDX-flow-master, auto, auto-flow
      re0: Using defaults for TSO: 65518/35/2048
      re0: Ethernet address: e8:40:f2:5e:cb:f3
      re0: netmap queues/slots: TX 1/256, RX 1/256
      ahci0: <AMD Hudson-2 AHCI SATA controller> port 0xf140-0xf147,0xf130-0xf133,0xf120-0xf127,0xf110-0xf113,0xf100-0xf10f mem 0xfeb50000-0xfeb507ff irq 19 at device 17.0 on pci0
      ahci0: AHCI v1.30 with 6 3Gbps ports, Port Multiplier supported
      ahcich0: <AHCI channel> at channel 0 on ahci0
      ahcich1: <AHCI channel> at channel 1 on ahci0
      ahcich2: <AHCI channel> at channel 2 on ahci0
      ahcich3: <AHCI channel> at channel 3 on ahci0
      ahcich4: <AHCI channel> at channel 4 on ahci0
      ahcich5: <AHCI channel> at channel 5 on ahci0
      ohci0: <AMD FCH USB Controller> mem 0xfeb4f000-0xfeb4ffff irq 18 at device 18.0 on pci0
      usbus0 on ohci0
      usbus0: 12Mbps Full Speed USB v1.0
      ehci0: <AMD FCH USB 2.0 controller> mem 0xfeb4e000-0xfeb4e0ff irq 17 at device 18.2 on pci0
      usbus1: EHCI version 1.0
      usbus1 on ehci0
      usbus1: 480Mbps High Speed USB v2.0
      ohci1: <AMD FCH USB Controller> mem 0xfeb4d000-0xfeb4dfff irq 18 at device 19.0 on pci0
      usbus2 on ohci1
      usbus2: 12Mbps Full Speed USB v1.0
      ehci1: <AMD FCH USB 2.0 controller> mem 0xfeb4c000-0xfeb4c0ff irq 17 at device 19.2 on pci0
      usbus3: EHCI version 1.0
      usbus3 on ehci1
      usbus3: 480Mbps High Speed USB v2.0
      hdac0: <AMD Hudson-2 HDA Controller> mem 0xfeb40000-0xfeb43fff irq 16 at device 20.2 on pci0
      isab0: <PCI-ISA bridge> at device 20.3 on pci0
      isa0: <ISA bus> on isab0
      pcib4: <ACPI PCI-PCI bridge> at device 20.4 on pci0
      pci3: <ACPI PCI bus> on pcib4
      ohci2: <OHCI (generic) USB controller> mem 0xfeb4b000-0xfeb4bfff irq 18 at device 20.5 on pci0
      usbus4 on ohci2
      usbus4: 12Mbps Full Speed USB v1.0
      sdhci_pci0: <Generic SD HCI> mem 0xfeb4a000-0xfeb4a0ff irq 16 at device 20.7 on pci0
      sdhci_pci0: 1 slot(s) allocated
      pcib5: <ACPI PCI-PCI bridge> at device 21.0 on pci0
      pci4: <ACPI PCI bus> on pcib5
      pcib6: <ACPI PCI-PCI bridge> at device 21.1 on pci0
      pci5: <ACPI PCI bus> on pcib6
      re1: <RealTek 8168/8111 B/C/CP/D/DP/E/F/G PCIe Gigabit Ethernet> port 0xd000-0xd0ff mem 0xfe900000-0xfe900fff,0xd0000000-0xd0003fff irq 17 at device 0.0 on pci5
      re1: Using 1 MSI-X message
      re1: ASPM disabled
      re1: Chip rev. 0x2c000000
      re1: MAC rev. 0x00200000
      miibus1: <MII bus> on re1
      rgephy1: <RTL8169S/8110S/8211 1000BASE-T media interface> PHY 1 on miibus1
      rgephy1: none, 10baseT, 10baseT-FDX, 10baseT-FDX-flow, 100baseTX, 100baseTX-FDX, 100baseTX-FDX-flow, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, 1000baseT-FDX-flow, 1000baseT-FDX-flow-master, auto, auto-flow
      re1: Using defaults for TSO: 65518/35/2048
      re1: Ethernet address: 34:e8:94:f0:43:1d
      re1: netmap queues/slots: TX 1/256, RX 1/256
      ohci3: <AMD FCH USB Controller> mem 0xfeb49000-0xfeb49fff irq 18 at device 22.0 on pci0
      usbus5 on ohci3
      usbus5: 12Mbps Full Speed USB v1.0
      ehci2: <AMD FCH USB 2.0 controller> mem 0xfeb48000-0xfeb480ff irq 17 at device 22.2 on pci0
      usbus6: EHCI version 1.0
      usbus6 on ehci2
      usbus6: 480Mbps High Speed USB v2.0
      acpi_button0: <Power Button> on acpi0
      orm0: <ISA Option ROMs> at iomem 0xc0000-0xcefff,0xcf000-0xcffff,0xd0000-0xd0fff on isa0
      ppc0: cannot reserve I/O port range
      hwpstate0: <Cool`n'Quiet 2.0> on cpu0
      Timecounters tick every 1.000 msec
      hdacc0: <Realtek ALC662 HDA CODEC> at cad 0 on hdac0
      hdaa0: <Realtek ALC662 Audio Function Group> at nid 1 on hdacc0
      pcm0: <Realtek ALC662 (Analog 2.0+HP/2.0)> at nid 20,27 and 24,25,26 on hdaa0
      ugen5.1: <AMD OHCI root HUB> at usbus5
      ugen6.1: <AMD EHCI root HUB> at usbus6
      ugen4.1: <AMD OHCI root HUB> at usbus4
      ugen2.1: <AMD OHCI root HUB> at usbus2
      uhub0: <AMD OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus5
      uhub1: <AMD OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus4
      ugen0.1: <AMD OHCI root HUB> at usbus0
      uhub2: <AMD OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus2
      uhub3: <AMD EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus6
      uhub4: <AMD OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus0
      ugen3.1: <AMD EHCI root HUB> at usbus3
      ugen1.1: <AMD EHCI root HUB> at usbus1
      uhub5: <AMD EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus3
      uhub6: <AMD EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus1
      uhub1: 2 ports with 2 removable, self powered
      uhub0: 4 ports with 4 removable, self powered
      uhub2: 5 ports with 5 removable, self powered
      uhub4: 5 ports with 5 removable, self powered
      uhub3: 4 ports with 4 removable, self powered
      uhub5: 5 ports with 5 removable, self powered
      uhub6: 5 ports with 5 removable, self powered
      ugen3.2: <Generic Mass Storage Device> at usbus3
      umass0 on uhub5
      umass0: <Generic Mass Storage Device, class 0/0, rev 2.00/1.00, addr 2> on usbus3
      ugen2.2: <Broadcom Corp HP Bluetooth Module> at usbus2
      ada0 at ahcich0 bus 0 scbus0 target 0 lun 0
      cd0 at ahcich2 bus 0 scbus2 target 0 lun 0
      ada0: cd0: <hp CDDVDW SH-216ALN HA5A> Removable CD-ROM SCSI device
      <WDC WD10EALX-089BA1 19.01H19> ATA8-ACS SATA 3.x device
      cd0: Serial Number R8LH6GCC2027Z9
      ada0: Serial Number WD-WMATR1275616
      cd0: 150.000MB/s transfersada0: 300.000MB/s transfers (SATA 1.x, UDMA5, ATAPI 12bytes, PIO 8192bytes)
      cd0: Attempt to query device size failed: NOT READY, Medium not present - tray closed
      (SATA 2.x, UDMA5, PIO 8192bytes)
      ada0: Command Queueing enabled
      ada0: 953869MB (1953525168 512 byte sectors)
      da0 at umass-sim0 bus 0 scbus6 target 0 lun 0
      da0: <Generic- SD/MMC 1.00> Removable Direct Access SCSI device
      da0: Serial Number 058F63626476
      da0: 40.000MB/s transfers
      da0: Attempt to query device size failed: NOT READY, Medium not present
      da0: quirks=0x2<NO_6_BYTE>
      da1 at umass-sim0 bus 0 scbus6 target 0 lun 1
      da1: <Generic- Compact Flash 1.01> Removable Direct Access SCSI device
      da1: Serial Number 058F63626476
      da1: 40.000MB/s transfers
      da1: Attempt to query device size failed: NOT READY, Medium not present
      da1: quirks=0x2<NO_6_BYTE>
      da2 at umass-sim0 bus 0 scbus6 target 0 lun 2
      da2: <Generic- SM/xD-Picture 1.02> Removable Direct Access SCSI device
      da2: Serial Number 058F63626476
      da2: 40.000MB/s transfers
      da2: Attempt to query device size failed: NOT READY, Medium not present
      da2: quirks=0x2<NO_6_BYTE>
      da3 at umass-sim0 bus 0 scbus6 target 0 lun 3
      da3: <Generic- MS/MS-Pro 1.03> Removable Direct Access SCSI device
      da3: Serial Number 058F63626476
      da3: 40.000MB/s transfers
      da3: Attempt to query device size failed: NOT READY, Medium not present
      da3: quirks=0x2<NO_6_BYTE>
      random: unblocking device.
      Trying to mount root from ufs:/dev/ufsid/5ed7fe2a6b876319 [rw,noatime]...
      CPU: AMD A6-3620 APU with Radeon(tm) HD Graphics (2196.05-MHz K8-class CPU)
      Origin="AuthenticAMD" Id=0x300f10 Family=0x12 Model=0x1 Stepping=0
      Features=0x178bfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,MMX,FXSR,SSE,SSE2,HTT>
      Features2=0x802009<SSE3,MON,CX16,POPCNT>
      AMD Features=0xee500800<SYSCALL,NX,MMX+,FFXSR,Page1GB,RDTSCP,LM,3DNow!+,3DNow!>
      AMD Features2=0x37ff<LAHF,CMP,SVM,ExtAPIC,CR8,ABM,SSE4A,MAS,Prefetch,OSVW,IBS,SKINIT,WDT>
      SVM: (disabled in BIOS) NP,NRIP,NAsids=64
      TSC: P-state invariant, performance statistics

      DaddyGoD 1 Reply Last reply Reply Quote 0
      • DaddyGoD
        DaddyGo @hoopin4you
        last edited by DaddyGo

        @hoopin4you

        do you have an option to run a memtest86? edit: (regardless of everything)
        https://www.memtest86.com/

        while, I recommend this to your attention as well:
        https://forum.netgate.com/topic/141147/tsc-p-state-invariant-performance-statistics

        Cats bury it so they can't see it!
        (You know what I mean if you have a cat)

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, not much there.

          You might try booting in verbose mode. Create the file /boot/loader.conf.local then add to it: boot_verbose="YES".

          That will give you a lot more output at boot. It may show you some ACPI errors or similar responsible for this.

          Steve

          1 Reply Last reply Reply Quote 1
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            Since the OS can't possibly be 32-bit your next culprit is the BIOS.

            FreeBSD shows you what hardware is there (8GB) and then what has been made available to the OS (~3GB).

            Check for things like memory allocated to onboard video, any kind of memory management that might be geared toward a 32-bit OS, and other things of that nature.

            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            ikifarI 1 Reply Last reply Reply Quote 0
            • ikifarI
              ikifar @jimp
              last edited by

              @jimp How could the video memory card allocate that much ram?

              1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                Ask the BIOS. I've seen onboard "gaming" video cards that would happily claim multiple GB of RAM if given permission in the BIOS.

                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                1 Reply Last reply Reply Quote 0
                • C
                  Chas @hoopin4you
                  last edited by

                  @hoopin4you Hi, did you ever solve this issue?

                  I've just install a 64bit pfsense v2.5.2 and pfsense is only using 3.3gb of RAM.

                  BIOS and pfsense logs both show 8gb.

                  Real = 8192MB
                  Available = 3317MB

                  How did you get around this?

                  H 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    What hardware are you installing on? Some early 64bit systems had some interesting BIOS 'quirks'.

                    Steve

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      hoopin4you @Chas
                      last edited by

                      @chas said in All RAM not recognized by 64-bit install:

                      @hoopin4you Hi, did you ever solve this issue?

                      I've just install a 64bit pfsense v2.5.2 and pfsense is only using 3.3gb of RAM.

                      BIOS and pfsense logs both show 8gb.

                      Real = 8192MB
                      Available = 3317MB

                      How did you get around this?

                      I never figured it out, and since then, I am now using a Cisco router.

                      1 Reply Last reply Reply Quote 0
                      • H
                        hoopin4you @stephenw10
                        last edited by

                        @stephenw10 said in All RAM not recognized by 64-bit install:

                        What hardware are you installing on? Some early 64bit systems had some interesting BIOS 'quirks'.

                        Steve

                        It was an HP Pavilion 64-bit tower. I know the full 8GB was showing available when I had Windows installed, and the BIOS showed the same thing.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, well I would definitely try booting verbose to check the ACPI errors if you're seeing this as I said previously. There's a good chance the BIOS is passing some values to FreeBSD that Windows never sees because most manufacturers don't care about anything else.

                          Steve

                          1 Reply Last reply Reply Quote 0
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