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    Have I set this up right or am I being stupid?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      Yeah, the ISPs gateway does not have to respond to ping. My own connections, with BT, do not. Setting an external monitor gives better data anyway.

      The gateway should only ever change between PPPoE sessions. If you are seeing it change that implies the PPP session is bouncing which would definitely break open connections.

      Steve

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      • F022YF Offline
        F022Y @stephenw10
        last edited by F022Y

        @stephenw10 Well I'll run it like this and see what happens. The missus plays Sea of Thieves and i don't think i can take anymore "IT'S DONE IT AGAIN!!" conversations lol.

        We do have an AltNet threating to install symmetric 1Gbps fibre which would be a godsend for the ISOs i have to send around and means i can drop a point of failure (the Vigor166) out of the network loop.

        As an aside this is what my TBB quality check looks like when pfsense shows the 244 gateway.
        e6bfde08-a04f-42dc-9828-4316b1115680-image.png
        That to me looks like congestion but my ISP assures me that is just TBB just misreporting.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Are you on g.fast? Is that an imported V166? When I was looking into this (which was a while back!) Draytek hadn't started selling those in the UK yet.

          Yeah that graph looks bad. See what the pfSense monitoring graphs look like against 8.8.8.8 after a while. I wouldn't really expect any packet loss unless you're filling the WAN entirely.

          Steve

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          • F022YF Offline
            F022Y @stephenw10
            last edited by

            @stephenw10 No not on g.fast and i bought it in the UK

            stephenw10S 1 Reply Last reply Reply Quote 0
            • stephenw10S Offline
              stephenw10 Netgate Administrator @F022Y
              last edited by

              Mmm, interesting. Let's see what pfSense shows against 8.8.8.8 then.

              This is what my WANs look like over 2 days:

              Screenshot from 2021-12-09 16-10-00.png

              0% loss on both and minimal latency change. WAN is standard FTTC VDSL, WAN2 is g.fast.
              That's monitoring against 8.8.8.8 and 8.8.4.4.

              Steve

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              • F022YF Offline
                F022Y @stephenw10
                last edited by

                @stephenw10 Where is that graph hiding? I'm still getting used to the interface

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  In Status > Monitoring. Hit the 'wrench' icon to configure the graph.

                  F022YF 1 Reply Last reply Reply Quote 1
                  • F022YF Offline
                    F022Y @stephenw10
                    last edited by

                    @stephenw10 Thank you again for your help, i'll report back in a few days :)

                    F022YF 1 Reply Last reply Reply Quote 0
                    • F022YF Offline
                      F022Y @F022Y
                      last edited by

                      So ran it with your suggested change for 2 days.

                      36e1b11e-4638-432b-9a49-8117b734d53c-image.png

                      That is just a 80/20 FTTC connection but i think i have been banded as my Draytek show interleaving on the down stream.

                      1d3318e4-c405-4a4c-bde7-152cdd788d18-image.png

                      Hopefully DLM will kick in after a few days and sort it out.

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        If you enable the WAN traffic graph on the other axis you can check to see if you were moving a lot of traffic when you saw the packet loss and latency. I don't really expect to see any loss.

                        I still use an old HG612 there and my line looks similar:

                        # xdslcmd info --state --stats
                        xdslcmd: ADSL driver and PHY status
                        Status: Showtime
                        Retrain Reason:	0
                        Last initialization procedure status:	0
                        Max:	Upstream rate = 26292 Kbps, Downstream rate = 73580 Kbps
                        Bearer:	0, Upstream rate = 19999 Kbps, Downstream rate = 66999 Kbps
                        Bearer:	1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
                        Link Power State:	L0
                        Mode:			VDSL2 Annex B
                        VDSL2 Profile:		Profile 17a
                        TPS-TC:			PTM Mode(0x0)
                        Trellis:		U:ON /D:ON
                        Line Status:		No Defect
                        Training Status:	Showtime
                        		Down		Up
                        SNR (dB):	 8.1		 15.3
                        Attn(dB):	 13.6		 0.0
                        Pwr(dBm):	 14.0		 3.0
                        
                        F022YF 1 Reply Last reply Reply Quote 0
                        • F022YF Offline
                          F022Y @stephenw10
                          last edited by

                          @stephenw10 I see a few spikes (I expect steam updating)

                          e5759731-519c-4d15-8314-60c7e6b3806e-image.png

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                          • F022YF Offline
                            F022Y
                            last edited by

                            Sorry for the delayed response been away for work.

                            It appears whatever was the cause has gone. Been over a week and no connection drops.

                            776d45d7-b747-4aea-990c-75bb7e43331f-image.png

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              Nice, something upstream then. Good result. 👍

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                              • F022YF Offline
                                F022Y
                                last edited by

                                @stephenw10 Afraid to say about 10:30am the internet died. This was followed by the usual unimpressed look from the wife as she was knee deep the the latest season of the witcher.

                                From the pfsense dashboard the WAN interface shows down

                                de4e2981-84cd-4cbd-86d7-07fc082f900c-image.png

                                I can connect to the web GUI of the modem and that looks good.

                                05380d03-87c0-4bdb-8b3e-d6ccecbaee3f-image.png

                                From here i've done the usual tests.

                                VDSL Status
                                cc2da5d9-9534-4fa1-8d26-09a91fa85ec0-image.png

                                ping and nslookup from desktop
                                17e4510f-31d1-40e5-b536-d4b4ae8ec993-image.png

                                DNS lookup from pfsense
                                26b07db5-39be-4449-abf7-93fc5427f9d2-image.png

                                Monitoring from pfsense
                                d221358a-68df-4f0f-a9fd-b9825a92623c-image.png

                                Then I tried to even force it
                                f63f485f-4751-46c2-928a-b4598eaa0625-image.png
                                37e092f7-aa20-48bd-985b-1cce3f72f3ed-image.png

                                Ultimately I went to the logs.
                                24b92b01-b292-46b4-81b1-0426228d6b29-image.png

                                I rebooted pfsense, nothing. Rebooted the Draytek Vigor 166 modem and it came back to life. I'm kinda stumped at this point so going to ask Draytek support incase i've missed some sort of logging their box does but if you guys see anything i've missed please let me know.

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                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, does it comes back up if you only reboot pfSense and not the modem?

                                  You can see in the logs that it is seeing at least some response from Vodaphone's servers so the connection is making it that far.

                                  If you manually close the connection while it is working correctly and then try to reconnect does it fail?

                                  Steve

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                                  • F022YF Offline
                                    F022Y @stephenw10
                                    last edited by

                                    @stephenw10 Thanks for the response on a sunday, if i just reboot the pfsense VM the connection is still down which is why I may be leaning towards the modem now and have raised a support case with Draytek.

                                    I'll try killing the connection later on today, I dare not get between her and Henry Cavill lol

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                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Ha, yeah best avoid that!

                                      F022YF 1 Reply Last reply Reply Quote 0
                                      • F022YF Offline
                                        F022Y @stephenw10
                                        last edited by

                                        @stephenw10 So from the status > interfaces section i downed the connection waited 10 seconds (why is it always 10 seconds in IT) then reconnected. Worked fine.

                                        Just waiting on Draytek now.

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                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yeah, that seems to rule out some of the PPP issues I've seen in the past.

                                          I guess you could try just rebooting the modem, that would seem to confirm it if it comes back up without doing anything in pfSense.

                                          Steve

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                                          • F022YF Offline
                                            F022Y @stephenw10
                                            last edited by

                                            @stephenw10 Thats how i had to get it to work yesterday a reboot of the vigor 166.

                                            Luckily already had an email from Draytek asking me to update to the latest firmware...... the one i have told them i am already on :).

                                            See how that goes.

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