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    Ntopng dont start correctly

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      tuanvcuu @stephenw10
      last edited by

      @stephenw10 hello steve,

      currently i'm testing a script install (entreprise M version),
      of course if i install using pfsense package it will run but with community version,
      i want to save internet access log of people in my company, so i just set it up with script

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ah, OK. Probably should have added that in the first post! 😉

        It could be any number of things then. We are going to need to see exactly what you're doing to have any chance of assisting you here then.

        Steve

        T 1 Reply Last reply Reply Quote 1
        • T
          tuanvcuu @stephenw10
          last edited by

          @stephenw10 that my bad
          so i have updated pfsense to 2.5.2, and i install ntopng according to above link https://www.ntop.org/guides/ntopng/third_party_integrations/pfsense.html#package-installation,

          but when i start ntopng by : service ntopng start, I have this error again,1642604792043-inkederror-1_li.jpg, i tried unistall and install but that's seems doesn't work too

          if i disable ntopng and start it with : ntopng --community it works again

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, so the install works fine when run as 'community'? You might need to hit the ntop forums for that it's not something I've ever tried.

            T 1 Reply Last reply Reply Quote 0
            • T
              tuanvcuu @stephenw10
              last edited by

              @stephenw10 hello Steve,
              i was posted on his forum but seems they considered this is an error strange

              1 Reply Last reply Reply Quote 0
              • keyserK
                keyser Rebel Alliance @stephenw10
                last edited by

                @stephenw10 said in Ntopng dont start correctly:

                Hmm, it's possible the port version is out of sync with the ntop version:
                https://github.com/pfsense/FreeBSD-ports/blob/RELENG_2_6_0/net/ntopng/Makefile#L4

                Steve

                Hi Steve

                Do you have any updates on this? Regardless of what I do on my 22.01rc, the installed ntopNG package remains 4.0.0. Incidentally, it throws http errors on quite a few of the configuration/preference links in the interface - don't know if this is related to the version issue.
                It show flows and so on and "works", but it seems less than solid.

                Love the no fuss of using the official appliances :-)

                keyserK 1 Reply Last reply Reply Quote 0
                • keyserK
                  keyser Rebel Alliance @keyser
                  last edited by

                  @keyser Examples are like clicking on a HOST I get:

                  You're not supposed to be here!
                  Internal server error
                  __.local/share/ntopng/scripts/lua/modules/plugins_utils.lua:1056: module 'active_monitoring.am_utils' not found:__no field package.preload['active_monitoring.am_utils']__no file '/var/db/ntopng/plugins0/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/var/db/ntopng/plugins0/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/notifications/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/pools/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/alert_store/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/pools/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/toasts/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/recipients/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/pools/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/var/db/ntopng/plugins0/alert_definitions/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file '/usr/local/share/ntopng/scripts/lua/modules/active_monitoring/am_utils.lua'__no file

                  Love the no fuss of using the official appliances :-)

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by stephenw10

                    Yeah, it is ntop-ng version 4, the FreeBSD package version is, confusingly, 5.0.

                    Unfortunately I have no particular insight into the internal workings of ntop-ng. Development time is extremely limited right now as we push to get 22.01/2.6 released. Hopefully once that is out the door there will be more cycles to look into things like this.

                    Steve

                    keyserK 1 Reply Last reply Reply Quote 0
                    • keyserK
                      keyser Rebel Alliance @stephenw10
                      last edited by

                      @stephenw10 Yeah, I understand that.

                      But are you saying the ntopNG v4.0.0 that is installed in the pfSense ntopNG package is the same as the freeBSD ntopNG package version 5.2? Otherwise I'm a bit confused by your statement.

                      Love the no fuss of using the official appliances :-)

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        The FreeBSD pkg that gets installed for the pfSense ntop-ng package is version 5.0:

                        [22.01-RC][admin@6100-2.stevew.lan]/root: pkg search ntop
                        ntopng-5.0.d20210923,1         Network monitoring tool with command line and web interfaces
                        pfSense-pkg-ntopng-0.8.13_10   pfSense package ntopng
                        
                        

                        But it reports as ntop-ng 4.0 in the ntop webgui.

                        Steve

                        keyserK fireodoF ? 3 Replies Last reply Reply Quote 0
                        • keyserK
                          keyser Rebel Alliance @stephenw10
                          last edited by

                          @stephenw10 said in Ntopng dont start correctly:

                          The FreeBSD pkg that gets installed for the pfSense ntop-ng package is version 5.0:

                          [22.01-RC][admin@6100-2.stevew.lan]/root: pkg search ntop
                          ntopng-5.0.d20210923,1         Network monitoring tool with command line and web interfaces
                          pfSense-pkg-ntopng-0.8.13_10   pfSense package ntopng
                          
                          

                          But it reports as ntop-ng 4.0 in the ntop webgui.

                          Steve

                          Huhh, seems a little strange that the webGUI in the ntopNG install is modified by the pfSense package manager to report v4.0.0 when it is a 5.0 daily build from september 2021.
                          But if you say so :-)

                          Love the no fuss of using the official appliances :-)

                          1 Reply Last reply Reply Quote 0
                          • fireodoF
                            fireodo @stephenw10
                            last edited by

                            @stephenw10 said in Ntopng dont start correctly:

                            But it reports as ntop-ng 4.0 in the ntop webgui.

                            [2.5.2-RELEASE][root@fireodo.lan]/root: pkg search ntop
                            ntopng-4.2.d20210309,1 Network monitoring tool with command line and web interfaces
                            pfSense-pkg-ntopng-0.8.13_10 pfSense package ntopng

                            Seems different?

                            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                            pfsense 2.8.0 CE
                            Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Yes, in 2.5.2 (or 21.05).

                              In 22.01/2.6 the FreeBSD port used is v5.0.
                              The ntop-ng gui reports as ntopng Community v.4.0.0 (FreeBSD 12.3)

                              Steve

                              fireodoF keyserK 2 Replies Last reply Reply Quote 1
                              • fireodoF
                                fireodo @stephenw10
                                last edited by

                                @stephenw10 said in Ntopng dont start correctly:

                                Yes, in 2.5.2 (or 21.05).
                                In 22.01/2.6 the FreeBSD port used is v5.0.

                                AhA - thanks! :-)

                                Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                pfsense 2.8.0 CE
                                Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                                1 Reply Last reply Reply Quote 0
                                • ?
                                  A Former User @stephenw10
                                  last edited by A Former User

                                  @stephenw10 said in Ntopng dont start correctly:

                                  The FreeBSD pkg that gets installed for the pfSense ntop-ng package is version 5.0:

                                  Excuse me for taking over your post, but I just installed it and it doesn't start.

                                  ec48572e-3eac-4315-80a3-6fb4ae886bc3-image.png

                                  46f4814d-4eda-49d0-843b-0ed4ec1492b8-image.png

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Did you enable it and set an interface(s)?

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @stephenw10
                                      last edited by

                                      @stephenw10, now it works perfectly.

                                      the same thing might happen to @keyser

                                      1 Reply Last reply Reply Quote 0
                                      • keyserK
                                        keyser Rebel Alliance @stephenw10
                                        last edited by

                                        @stephenw10 said in Ntopng dont start correctly:

                                        Yes, in 2.5.2 (or 21.05).

                                        In 22.01/2.6 the FreeBSD port used is v5.0.
                                        The ntop-ng gui reports as ntopng Community v.4.0.0 (FreeBSD 12.3)

                                        Steve

                                        Hi Steve

                                        Are you sure about that. If I run a check from the commandline it reports:

                                        #: ntopng --version
                                        Version: 4.0.0 [Community build]
                                        GIT rev: :5.0.220113

                                        That seems like a packaged version of NtopNG v4.0 from github where the package version is 5.0.xx - or am I misunderstanding something? Everything in GUI, HELP->About and shell says NtopNG v4.0.0

                                        Since I'm new to ntopng, I dunno how to tell the versions apart.

                                        Love the no fuss of using the official appliances :-)

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yeah, it's the port version which is, confusingly, at 5.
                                          https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/All/ntopng-5.0.d20210923%2C1.pkg

                                          The package itself still reports 4.0.

                                          Steve

                                          keyserK 1 Reply Last reply Reply Quote 0
                                          • keyserK
                                            keyser Rebel Alliance @stephenw10
                                            last edited by keyser

                                            @stephenw10 said in Ntopng dont start correctly:

                                            Yeah, it's the port version which is, confusingly, at 5.
                                            https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/All/ntopng-5.0.d20210923%2C1.pkg

                                            The package itself still reports 4.0.

                                            Steve

                                            So just to be clear - it really is NtopNG v4.0.0?
                                            And the internal version number of the port package/work to get it running on freeBSD is 5.0.x?

                                            Since it seems NtopNG 5.2 is available om freeBSD, is there any chance it could be packaged for pfSense any time soon?

                                            Love the no fuss of using the official appliances :-)

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