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    Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SteveITS Galactic Empire @Keithunder
      last edited by

      @keithunder said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

      this kept appearing in the system log
      Feb 17 15:36:00 sshguard 30068 Now monitoring attacks.
      Feb 17 15:36:00 sshguard 61375 Exiting on signal.

      Look at thread https://forum.netgate.com/topic/169923/tons-sshguard-log-entries-and-its-not-enabled

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote ๐Ÿ‘ helpful posts!

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The last two versions are available on the download servers still:
        https://nyifiles.netgate.com/mirror/downloads/

        sshguard monitors the logs for failed login attempts, of any sort not just SSH, and reacts by blocking source IPs after a number of failures.

        @keithunder said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

        this kept appearing in the system log
        Feb 17 15:36:00 sshguard 30068 Now monitoring attacks.
        Feb 17 15:36:00 sshguard 61375 Exiting on signal.

        What you are seeing there is not an error it's sshguard restarting when the log files rotate to monitor the new log.

        Steve

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        • K
          Keithunder @chpalmer
          last edited by

          @chpalmer So either

          1. the old version is faulty and the new version fixes the problem causing my misconfiguation to block ping and voip

          OR
          2. The new version has a bug and my configuration is unusual and is causing the error.

          Assuming it is 1. what rules can I safely ditch on my Lan?
          Which of these services can safely go?
          alt text

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          • R
            revengineer @Keithunder
            last edited by revengineer

            @keithunder said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

            why can't I download a 2.5 version which worked?

            2.5.2 is still available. Go to the download page, DO NOT SELECT AN ARCHITECTURE, simply hit download. You end up in a directory that still includes the 2.5.1 and 2.5.2 versions.

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            • K
              Keithunder @revengineer
              last edited by

              @revengineer Excellent thank you

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              • S
                SteveITS Galactic Empire @Keithunder
                last edited by

                @keithunder said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

                Which of these services can safely go?

                Did you enable pcscd? It's supposed to be disabled by default in 2.6/22.01 because it's rarely needed and had a memory leak in the prior version. If you're not using IPSec you can just stop it.

                As for the others, you'll have to tell us which packages you have installed that you're not using.

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote ๐Ÿ‘ helpful posts!

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                • K
                  Keithunder @SteveITS
                  last edited by

                  @steveits It don't know what pcscd is if 2.6 had disabled it then I can't see that as the problem it does not appear on my 2.6.0 rig.

                  I have set up a test rig with 2.6 and have tried turning services and firewall rules off .. nothing seems to fix my problem

                  I am using captive portal and snort .. I am not using open vpn

                  I don't know what the other are and if I need them

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                  • S
                    SteveITS Galactic Empire @Keithunder
                    last edited by

                    @keithunder Interesting, pcscd is not listed on my 2.6 router after upgrading. Although I had at least stopped it...don't recall if I bothered putting in the patch on that one. If you leave it running check used memory every month or so in case it still has the leak.
                    Here's the release note section with the bullet point about it being optional.

                    For OpenVPN you probably have a server and client configured. Presumably enabled SNMP and captive portal as well. Bandwidthd is a package to monitor bandwidth usage. The others I think are all defaults. Mine has these, besides a couple packages:

                    ntpd NTP clock sync
                    dpinger Gateway Monitoring Daemon
                    radvd Router Advertisement Daemon
                    sshd Secure Shell Daemon
                    syslogd System Logger Daemon
                    unbound DNS Resolver (instead of Forwarder)

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote ๐Ÿ‘ helpful posts!

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      Keithunder @SteveITS
                      last edited by

                      @steveits Thank everyone for the responses

                      I disabled all the firewall rules except the pass all one and shut down all the non vital services
                      I still can't ping 8.8.8.8
                      Is there anything I can do to work out why this is happening? I can ping 8.8.8.8 from the pfsense box so the problem must be with pfsense

                      I tried installing 2.6.0 from scratch but I could not log into the web interface ... so I gave up :(
                      Maybe I will try again :(

                      I can't upgrade to 2.6.0 until I have resolved this

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Start a ping to 8.8.8.8. Then check Diag > States to make sure the correct states are being opened. You should see a state on the internal interface and a state with NAT on the WAN.

                        Steve

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                        • K
                          Keithunder @stephenw10
                          last edited by

                          @stephenw10 the states relating to 8.8.8.8 all say 0.0

                          I have no idea what this means though :)

                          S stephenw10S 2 Replies Last reply Reply Quote 0
                          • S
                            SteveITS Galactic Empire @Keithunder
                            last edited by

                            @keithunder I don't see where you answered my question about having any limiters configured...? In that other thread limiters seem fine for some but problematic for others.

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote ๐Ÿ‘ helpful posts!

                            K 1 Reply Last reply Reply Quote 0
                            • K
                              Keithunder @SteveITS
                              last edited by

                              @steveits I don't think I have any limiters configured.. How would I find out if I had?

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                SteveITS Galactic Empire @Keithunder
                                last edited by

                                @keithunder Firewall/Traffic Shaper/Limiters, and there would be firewall rules and/or floating rules configured to use them. (in the rule, Advanced Options, In / Out pipe)

                                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                Upvote ๐Ÿ‘ helpful posts!

                                K 1 Reply Last reply Reply Quote 0
                                • K
                                  Keithunder @SteveITS
                                  last edited by

                                  @steveits Oh yess I don't have any limiters set up and I have disabled all firewall rules except the default ones on the lan the anti lockout one and the allow all are the only ones I have

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    SteveITS Galactic Empire @Keithunder
                                    last edited by

                                    @keithunder You do have captive portal though, and there is at least one comment about disabling that fixing connectivity:

                                    https://forum.netgate.com/topic/170084/upgrade-21-05-2-to-22-01-no-vlan-internet-conection/10

                                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                    Upvote ๐Ÿ‘ helpful posts!

                                    K 1 Reply Last reply Reply Quote 0
                                    • K
                                      Keithunder @SteveITS
                                      last edited by

                                      @steveits I have disabled the captive portal

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator @Keithunder
                                        last edited by

                                        @keithunder said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

                                        the states relating to 8.8.8.8 all say 0.0

                                        They exist on both interfaces though and have NAT correctly on WAN? Can we see them?

                                        Steve

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                                        • P
                                          Pieter_SA
                                          last edited by

                                          Hello

                                          I am also having this issue.
                                          I can confirm that Captive Portal is the cause, and that using "Allowed IP Addresses" or disabling Captive Portal restores SIP calling.

                                          I am not sure if this is caused by VLAN interfaces conbined with Captive Portal because both of my pfsense systems use VLAN for Wireless, and both are affected.

                                          Please let me know if I can provide more information to get this fixed.
                                          Thanks

                                          GertjanG 1 Reply Last reply Reply Quote 0
                                          • GertjanG
                                            Gertjan @Pieter_SA
                                            last edited by

                                            @pieter_sa said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

                                            VLAN interfaces conbined with Captive Portal because both of my pfsense systems use VLAN for Wireless, and both are affected.

                                            VLAN's or not. using Wireless devices, or devices using "cables", the issue stays.
                                            Only TCP passes, no ICMP, no UDP. It looks like it's an ipfw issue, or worse, related so 'something' in FreeBSD 12.3, which means a simple 'patch' can't repair this. These are my thought of course.
                                            If you need a working captive portal, consider going back to 2.5.2.

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

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