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    Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SteveITS Galactic Empire @Keithunder
      last edited by

      @keithunder Interesting, pcscd is not listed on my 2.6 router after upgrading. Although I had at least stopped it...don't recall if I bothered putting in the patch on that one. If you leave it running check used memory every month or so in case it still has the leak.
      Here's the release note section with the bullet point about it being optional.

      For OpenVPN you probably have a server and client configured. Presumably enabled SNMP and captive portal as well. Bandwidthd is a package to monitor bandwidth usage. The others I think are all defaults. Mine has these, besides a couple packages:

      ntpd NTP clock sync
      dpinger Gateway Monitoring Daemon
      radvd Router Advertisement Daemon
      sshd Secure Shell Daemon
      syslogd System Logger Daemon
      unbound DNS Resolver (instead of Forwarder)

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote ๐Ÿ‘ helpful posts!

      K 1 Reply Last reply Reply Quote 0
      • K
        Keithunder @SteveITS
        last edited by

        @steveits Thank everyone for the responses

        I disabled all the firewall rules except the pass all one and shut down all the non vital services
        I still can't ping 8.8.8.8
        Is there anything I can do to work out why this is happening? I can ping 8.8.8.8 from the pfsense box so the problem must be with pfsense

        I tried installing 2.6.0 from scratch but I could not log into the web interface ... so I gave up :(
        Maybe I will try again :(

        I can't upgrade to 2.6.0 until I have resolved this

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Start a ping to 8.8.8.8. Then check Diag > States to make sure the correct states are being opened. You should see a state on the internal interface and a state with NAT on the WAN.

          Steve

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          • K
            Keithunder @stephenw10
            last edited by

            @stephenw10 the states relating to 8.8.8.8 all say 0.0

            I have no idea what this means though :)

            S stephenw10S 2 Replies Last reply Reply Quote 0
            • S
              SteveITS Galactic Empire @Keithunder
              last edited by

              @keithunder I don't see where you answered my question about having any limiters configured...? In that other thread limiters seem fine for some but problematic for others.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote ๐Ÿ‘ helpful posts!

              K 1 Reply Last reply Reply Quote 0
              • K
                Keithunder @SteveITS
                last edited by

                @steveits I don't think I have any limiters configured.. How would I find out if I had?

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                • S
                  SteveITS Galactic Empire @Keithunder
                  last edited by

                  @keithunder Firewall/Traffic Shaper/Limiters, and there would be firewall rules and/or floating rules configured to use them. (in the rule, Advanced Options, In / Out pipe)

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote ๐Ÿ‘ helpful posts!

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    Keithunder @SteveITS
                    last edited by

                    @steveits Oh yess I don't have any limiters set up and I have disabled all firewall rules except the default ones on the lan the anti lockout one and the allow all are the only ones I have

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                    • S
                      SteveITS Galactic Empire @Keithunder
                      last edited by

                      @keithunder You do have captive portal though, and there is at least one comment about disabling that fixing connectivity:

                      https://forum.netgate.com/topic/170084/upgrade-21-05-2-to-22-01-no-vlan-internet-conection/10

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote ๐Ÿ‘ helpful posts!

                      K 1 Reply Last reply Reply Quote 0
                      • K
                        Keithunder @SteveITS
                        last edited by

                        @steveits I have disabled the captive portal

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator @Keithunder
                          last edited by

                          @keithunder said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

                          the states relating to 8.8.8.8 all say 0.0

                          They exist on both interfaces though and have NAT correctly on WAN? Can we see them?

                          Steve

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                          • P
                            Pieter_SA
                            last edited by

                            Hello

                            I am also having this issue.
                            I can confirm that Captive Portal is the cause, and that using "Allowed IP Addresses" or disabling Captive Portal restores SIP calling.

                            I am not sure if this is caused by VLAN interfaces conbined with Captive Portal because both of my pfsense systems use VLAN for Wireless, and both are affected.

                            Please let me know if I can provide more information to get this fixed.
                            Thanks

                            GertjanG 1 Reply Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @Pieter_SA
                              last edited by

                              @pieter_sa said in Upgrade to 2.6.0 causes voip to no longer work and I can't ping the internet:

                              VLAN interfaces conbined with Captive Portal because both of my pfsense systems use VLAN for Wireless, and both are affected.

                              VLAN's or not. using Wireless devices, or devices using "cables", the issue stays.
                              Only TCP passes, no ICMP, no UDP. It looks like it's an ipfw issue, or worse, related so 'something' in FreeBSD 12.3, which means a simple 'patch' can't repair this. These are my thought of course.
                              If you need a working captive portal, consider going back to 2.5.2.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                We have discovered the root cause of this now. It should be possible to patch the ipfw ruleset to allow it. https://redmine.pfsense.org/issues/12834

                                Steve

                                K GertjanG 2 Replies Last reply Reply Quote 1
                                • K
                                  Keithunder @stephenw10
                                  last edited by

                                  @stephenw10 Wow that is brilliant how do I patch? or should I wait till the next version?

                                  I am currently using the backup computer for live

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                                  • GertjanG
                                    Gertjan @stephenw10
                                    last edited by

                                    @stephenw10

                                    https://redmine.pfsense.org/issues/12834 doesn't contain "patch" info, just the issue itself and a the related forum thread " UDP/ICMP is not working after upgrade to 2.6.0 ".

                                    I'm logged into redmine, but that doesn't show more info.
                                    Is it 'not ready yet' ?
                                    I have a captive portal up and running with several connected clients that are willing to test drive.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Indeed it's not ready yet. We had a basic patch that worked past the issue for most situations but was still broken for the allow MAC table. However further testing showed other issues with more complex setups. Now that we know the root cause though we should be able to patch the ruleset to allow for it. We are testing patches now.

                                      Steve

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