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    Since upgrading to 2.6 WAN cuts out every few hours

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T Offline
      thiasaef
      last edited by

      Did you ever try something like 'ping 8.8.8.8' before rebooting? I mean, are you sure that the whole WAN connection goes down and not for example just the DNS Service?

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      • D Offline
        dma_pf
        last edited by

        What do you see on the Gateway logs (Status/System Logs/System/Gateways) when this happens?

        W J 2 Replies Last reply Reply Quote 0
        • W Offline
          wheelhouse20 @dma_pf
          last edited by

          This post is deleted!
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          • W Offline
            wheelhouse20
            last edited by

            Are you on gfast ?

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            • J Offline
              jtoninger @thiasaef
              last edited by

              @thiasaef Hi! Thanks for the response! Yes, I did try that and yes the WAN connection is entirely down, not just DNS. When it goes down dping reports 100% packet loss on the WAN Interface.

              1 Reply Last reply Reply Quote 1
              • J Offline
                jtoninger @wheelhouse20
                last edited by

                @wheelhouse20 Hi, No I am not on gfast. My ISP is TekSavvy, a reseller of Rogers Cable Internet here in Canada.

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                • J Offline
                  jtoninger @dma_pf
                  last edited by

                  @dma_pf gpinger showed 100% packet loss on the WAN connection in this log before I rebooted.

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                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Does the WAN actually show a loss of link? Is it showing 'down' in Status > Interfaces?

                    Check the main system logs. What shows just before the WAN cuts out.

                    You might try editing the WAN gateway and disabling the system monitoring action. If you only have one gateway the actions that triggers are unnecessary.

                    Steve

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                    • J Offline
                      jtoninger @stephenw10
                      last edited by

                      @stephenw10 When the fault happens yes it shows the link as down. I will double check the logs when/if the issue reoccurs. I disabled system monitoring action now and will see if that helps.

                      Thanks!

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                      • D Offline
                        dma_pf @jtoninger
                        last edited by

                        @jtoninger What's upstream of pfsense? Can you look at any logs on that device to see if it is losing its connection to the ISP at the time that it goes down?

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, it could always be some coincidental fault and nothing to do with the update.

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