Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Since upgrading to 2.6 WAN cuts out every few hours

    Scheduled Pinned Locked Moved General pfSense Questions
    12 Posts 5 Posters 1.1k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      dma_pf
      last edited by

      What do you see on the Gateway logs (Status/System Logs/System/Gateways) when this happens?

      W J 2 Replies Last reply Reply Quote 0
      • W Offline
        wheelhouse20 @dma_pf
        last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • W Offline
          wheelhouse20
          last edited by

          Are you on gfast ?

          J 1 Reply Last reply Reply Quote 0
          • J Offline
            jtoninger @thiasaef
            last edited by

            @thiasaef Hi! Thanks for the response! Yes, I did try that and yes the WAN connection is entirely down, not just DNS. When it goes down dping reports 100% packet loss on the WAN Interface.

            1 Reply Last reply Reply Quote 1
            • J Offline
              jtoninger @wheelhouse20
              last edited by

              @wheelhouse20 Hi, No I am not on gfast. My ISP is TekSavvy, a reseller of Rogers Cable Internet here in Canada.

              1 Reply Last reply Reply Quote 0
              • J Offline
                jtoninger @dma_pf
                last edited by

                @dma_pf gpinger showed 100% packet loss on the WAN connection in this log before I rebooted.

                1 Reply Last reply Reply Quote 0
                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Does the WAN actually show a loss of link? Is it showing 'down' in Status > Interfaces?

                  Check the main system logs. What shows just before the WAN cuts out.

                  You might try editing the WAN gateway and disabling the system monitoring action. If you only have one gateway the actions that triggers are unnecessary.

                  Steve

                  J 1 Reply Last reply Reply Quote 0
                  • J Offline
                    jtoninger @stephenw10
                    last edited by

                    @stephenw10 When the fault happens yes it shows the link as down. I will double check the logs when/if the issue reoccurs. I disabled system monitoring action now and will see if that helps.

                    Thanks!

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      dma_pf @jtoninger
                      last edited by

                      @jtoninger What's upstream of pfsense? Can you look at any logs on that device to see if it is losing its connection to the ISP at the time that it goes down?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Mmm, it could always be some coincidental fault and nothing to do with the update.

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.