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    VMware Workstation VMs Web Traffic Being Blocked

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      bPsdTZpW @stephenw10
      last edited by bPsdTZpW

      @stephenw10 : Checking VMware logs might help. Presumably it can be configured to shout if it's dropping packets....

      Aha!

      <p>
      Troubleshoot lost connectivity by capturing dropped packets through the pktcap-uw utility.

      A packet might be dropped at a point in the network stream for many reasons, for example, a firewall rule, filtering in an IOChain and DVfilter, VLAN mismatch, physical adapter malfunction, checksum failure, and so on. You can use the pktcap-uw utility to examine where packets are dropped and the reason for the drop.
      </p>

      https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.networking.doc/GUID-84627D49-F449-4F77-B931-3C55E4A8ECA1.html

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      • D
        dfinjr @stephenw10
        last edited by

        @stephenw10

        I'll happily perform another test. I don't actually know how to do the MTU tests such as the pinging with larger packets. I googled it earlier and messed with it for a few minutes but then stopped just because my attention got changed.

        Do you have an example large ping test that you would like for me to run? If so, let me know what command and where (and if any captures) and I'll get that done ASAP.

        I can do some basic watching of both scenarios looking for that ICMP packets too large messages you're talking about.

        @bpsdtzpw said in VMware Workstation VMs Web Traffic Being Blocked:

        pktcap-uw utility

        I looked at this quick and this appears to be tied to vsphere esxi hosts vs my lowly VMware Workstation :)

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator @bPsdTZpW
          last edited by

          @bpsdtzpw said in VMware Workstation VMs Web Traffic Being Blocked:

          would be important to maintain reasonable performance within spec, including I/O bandwidth, latency

          That wouldn't make for smaller or larger frames - or change the mtu of the network your connected too.. You understanding creating smaller packets would cause more work.. Trying to use a larger frame then your network was set to allow would again cause more work - And how would the VM software change the mtu of the switch port its connected too, etc..

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • DaddyGoD
            DaddyGo
            last edited by DaddyGo

            @dfinjr said in VMware Workstation VMs Web Traffic Being Blocked:

            I don't actually know how to do the MTU tests such as the pinging with larger packets.

            not good to hear that the "calculation" with the USB NIC did not work..., but it is also a step forward and now there is a test USB NIC as well :)

            although this doesn't mean anything, because the USB NIC also is a strange animal, especially on hypervisors.
            (what's for sure is that I've never seen this before on VMware products , but surely this brings the problem, because the VB works)

            Steve is right about this:

            • so the wifi has modified the MTU, which is a typical behavior, because of its own high MTU..., just think what happens when you want to get on the wire from wifi...

            For the PING test, don't overthink it, just use the command with switches -f and -I

            like:
            ping google.com -f -I 1492
            (do not test with 1492) 😉

            +++edit:
            16.2.3 has been out for two days

            92c11692-761a-4789-9cef-95489bf81798-image.png

            one more thing, can you possibly run WS16 on Linux?

            Cats bury it so they can't see it!
            (You know what I mean if you have a cat)

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            • DaddyGoD
              DaddyGo
              last edited by

              @bpsdtzpw said in VMware Workstation VMs Web Traffic Being Blocked:

              If I were writing a VMM

              Hi,

              rather than writing a hypervisor 😉 , I suggest you read the thread carefully from the very beginning, it's not a case of I/O and performance...

              BTW:
              and it would cause chaos in the world of networking if the MTU was adapted to the load of a CPU

              @bPsdTZpW "This kind of resource management might explain the preponderance of smaller-than-MTU frames that puzzled you above."

              you see that you misunderstand, because the problem is rather this MTU 1767 and/or 1753,
              in case of ASA 1434 - let's face it none of them are good

              Cats bury it so they can't see it!
              (You know what I mean if you have a cat)

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              • D
                dfinjr
                last edited by

                Good Morning everyone,

                I have some things to get caught up with testing (obviously :)) and will do some testing I found these articles stumbling around with generic problem googling.

                Good MTU article (might be elementary for some of you on the forum already but I found this explanation helpful):
                https://www.imperva.com/blog/mtu-mss-explained/

                Then found this article from the methane forum that feels similar in issue possibly:
                https://forum.netgate.com/topic/50886/mtu-and-mss

                Is it possible that the Cisco appliance is simply doing mss clamping and we need to set it?

                I’ll still do that testing of course but found these articles and it has me thinking.

                Thanks!

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @dfinjr
                  last edited by

                  @dfinjr said in VMware Workstation VMs Web Traffic Being Blocked:

                  Is it possible that the Cisco appliance is simply doing mss clamping and we need to set it?

                  MSS clamping would be used on an external connection, like PPPoE or something that has a lowered mtu..

                  There is little reason that you should ever have to do mss clamping internally.. Since everything should be using the standard of 1500.

                  Even if your external internet connection could only use a specific lower than 1500 mtu... It wouldn't explain why you were seeing a 1753 mtu being used internally..

                  Your other devices are working fine when they use a correct mtu of 1500.. Why you continue to look to something to handle your VM using the wrong mtu makes no sense.

                  Why don't you open up a case with vmware on why your seeing the wrong mtu..

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yeah I wouldn't expect to need MSS clamping but if the Cisco is doing it that would explain why traffic can pass. And why it comes back with the unexpected size (1434B)

                    johnpozJ 1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @stephenw10
                      last edited by

                      Since you say it works with virtual box, and none of your devices are having issues - and when you just test from the host it is using the correct mtu.

                      Have you thought of just uninstalling workstation and starting from scratch? Use a new box or wipe the host box as well..

                      I can not reproduce this problem on a clean install - everything works fine normal mtu.

                      You would think if this is some vmware generic sort of issue - that everyone would be screaming and there would be info all over the internet. Something specific to your setup it seems.

                      I just updated to 16.2.3 and still working as it should.. Out of curiosity, when you start your conversation with some website.. Look at your sniff on the SYN packet... What does it show you for the mss?

                      grins.jpg

                      Then in the syn ack what do you see?

                      sinack.jpg

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by stephenw10

                        Mmm, the remote host replies with 1380 when the Cisco is routing:

                        Frame 6833: 66 bytes on wire (528 bits), 66 bytes captured (528 bits) on interface \Device\NPF_{3B5E8E58-9711-4569-8E92-7272D1125BC5}, id 0
                        Ethernet II, Src: Cisco_55:3d:55 (00:78:88:55:3d:55), Dst: VMware_f9:11:bd (00:0c:29:f9:11:bd)
                        Internet Protocol Version 4, Src: 151.101.2.219, Dst: 172.16.0.202
                        Transmission Control Protocol, Src Port: 443, Dst Port: 49062, Seq: 0, Ack: 1, Len: 0
                            Source Port: 443
                            Destination Port: 49062
                            [Stream index: 17]
                            [TCP Segment Len: 0]
                            Sequence number: 0    (relative sequence number)
                            Sequence number (raw): 2928660168
                            [Next sequence number: 1    (relative sequence number)]
                            Acknowledgment number: 1    (relative ack number)
                            Acknowledgment number (raw): 2848488699
                            1000 .... = Header Length: 32 bytes (8)
                            Flags: 0x012 (SYN, ACK)
                            Window size value: 65535
                            [Calculated window size: 65535]
                            Checksum: 0xc2b6 [unverified]
                            [Checksum Status: Unverified]
                            Urgent pointer: 0
                            Options: (12 bytes), Maximum segment size, No-Operation (NOP), No-Operation (NOP), SACK permitted, No-Operation (NOP), Window scale
                                TCP Option - Maximum segment size: 1380 bytes
                                TCP Option - No-Operation (NOP)
                                TCP Option - No-Operation (NOP)
                                TCP Option - SACK permitted
                                TCP Option - No-Operation (NOP)
                                TCP Option - Window scale: 9 (multiply by 512)
                            [SEQ/ACK analysis]
                            [Timestamps]
                        

                        Hence the 1434B packets.

                        Yeah double check there's no MSS clamping in the Cisco config.

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                        • B
                          bPsdTZpW
                          last edited by

                          A shot in the dark: check these VMware Workstation settings:

                          • You can use advanced virtual network adapter settings to limit the bandwidth, specify the acceptable packet loss percentage, and create network latency for incoming and outgoing data transfers for a virtual machine.

                          https://docs.vmware.com/en/VMware-Workstation-Pro/16.0/com.vmware.ws.using.doc/GUID-7BFFA8B3-C134-4801-A0AD-3DA53BBAC5CA.html

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                          • D
                            dfinjr
                            last edited by

                            Hello Everyone, Day finally free'd up a bit for me to do some testing which I am going to conduct now to see what it looks like. Have results shortly.

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                            • D
                              dfinjr
                              last edited by

                              Ok so a quick few details. The system I am running WS16 isn't on a system I am allowed to do 100% what I want to with. That would be nice and all but it is a corporate asset and I don't have a ton of options like wiping it out and placing it on Linux; have to leave it windows. Additionally, I could wipe WS16 and start again possibly just being alright with the added time to bring back in the VMs? Or were you meaning to start fresh across the board?

                              Either case, I'll keep that as a last resort at the moment. I'll do the ping test first, see what that yields both from Cisco and from pfsense. I'll do some base packet tests as well to see if I can narrow down some more specifics around what I am seeing around the MSS values.

                              I did check the Cisco config from a full back and I see no mention of MSS anywhere in the config which makes me think that it isn't there unless it is a part of something else in the config.

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                              • D
                                dfinjr
                                last edited by

                                @dfinjr said in VMware Workstation VMs Web Traffic Being Blocked:

                                https://www.imperva.com/blog/mtu-mss-explained/

                                @stephenw10 @johnpoz

                                Just because I wanted to see what would happen. I turned on MSS clamping for the WAN and traffic started passing just fine to the VMs.

                                Cisco had to of been doing this. For giggles I just started with 1434 for the MSS setting on the wan and the traffic is passing. Doing some other tests to see what that did...

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                                • D
                                  dfinjr
                                  last edited by

                                  Get this! Remember that firewall fail I was seeing out of my DMZ over to my VMs (port 52311)? I was still seeing failures there so I figured "why not" and applied 1434 everywhere else and what was looking like a failing firewall rule disappeared. The DMZ is able to register to the hosting server now no problems.

                                  I mean I am happy with the result and all but I can't say I have a solid handle entirely around why Cisco was doing this without a single mention of it... kind of blows my mind really.

                                  Would you guys like to see anything from any of the systems to perhaps see if things are good now?

                                  Does 1434 make sense to use? I sort of pulled it out of the air from the Cisco packet captures...

                                  johnpozJ 1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    An mss like 1380 to give a packet size if 1434 is commonly seen for VPN connections. Azure recommend 1350 for example.

                                    I would run some test pings to determine what the actual packet size is you can pass on each route. I would not expect to need that between the internal interfaces at all but certainly not as low as that.

                                    Steve

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @dfinjr
                                      last edited by

                                      @dfinjr are you running through some odd ball internet connection or a vpn? Some sort of tunnel? If not you should really be using the standard 1500, and you shouldn't have to do anything. If there is something odd out there on the internet where it or its path to it has some lower than 1500 mtu, then PMTUD (Path MTU Discovery) should figure this out and use a lower mtu.

                                      https://en.wikipedia.org/wiki/Path_MTU_Discovery

                                      This is also why in a syn, the size is sent.. Hey I can talk at this mtu, can you? And the server your talking to answers, etc.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                      • D
                                        dfinjr
                                        last edited by

                                        Sorry for the delay in response everyone. Been traveling the last few days and haven't been in a position to run further things or keep tabs on the forum but I'm back now.

                                        @stephenw10 I'll happily do some tests but for those tests to be meaningful do you want me to wipe out the MSS I put in there? Also, are you able to supply me with an example line you'd like for me to do around the ping tests? (I am new with modified pings and not 100% certain about the construction of the line and what size to set it to and so forth and I don't want to do it wrong and give you bad data back)

                                        @johnpoz I am running normal/non-special consumer level Xfinity/comcast internet. No VPNs involved. No Tunnels. I totally agree, I do have the MTUs set to 1500 but then the traffic wasn't arriving correctly only after the MSS setting did the system start getting love. I have never had to do anything like this in the past and cannot answer why we have to do it now. I never tried lowering the MTU specifically because I didn't see anything in Cisco to make me think that anything but 1500 MTU was running prior. I don't recall if things changed between the syn before/after the mss change. Do you want me to run a capture to try to pull it in with the new mss setting and would that be valuable?

                                        johnpozJ 1 Reply Last reply Reply Quote 0
                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @dfinjr
                                          last edited by johnpoz

                                          @dfinjr you should remove whatever clamping mss you set.

                                          And then need to make sure you capture the syn and syn,ack of your connection. I looked back at old pcap you posted, but the one with the large 1753 mtu, the capture did not have the syn and syn,ack of the start of that conversation.

                                          On a normal 1500 mtu, when you do a ping with df bit set and size... you should be able to ping at 1472, while 1473 would fail... This has to do with overhead, etc We could have a class on frame size and what determines what in mtu, etc.. if need be..

                                          But why you set 1472 is the 28 bytes overhead, 8 Bytes for icmp, and 20 for IP.

                                          So for example... I can ping google with full 1472...

                                          $ ping -f -l 1472 www.google.com
                                          
                                          Pinging www.google.com [172.217.1.100] with 1472 bytes of data:
                                          Reply from 172.217.1.100: bytes=68 (sent 1472) time=15ms TTL=116
                                          Reply from 172.217.1.100: bytes=68 (sent 1472) time=14ms TTL=116
                                          Reply from 172.217.1.100: bytes=68 (sent 1472) time=11ms TTL=116
                                          Reply from 172.217.1.100: bytes=68 (sent 1472) time=12ms TTL=116
                                          
                                          Ping statistics for 172.217.1.100:
                                              Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
                                          Approximate round trip times in milli-seconds:
                                              Minimum = 11ms, Maximum = 15ms, Average = 13ms
                                          

                                          This means I have 1500 mtu all the way from my connection to them.

                                          If I try and send 1473.. It fails.

                                          $ ping -f -l 1473 www.google.com
                                          
                                          Pinging www.google.com [172.217.1.100] with 1473 bytes of data:
                                          Packet needs to be fragmented but DF set.
                                          Packet needs to be fragmented but DF set.
                                          Packet needs to be fragmented but DF set.
                                          Packet needs to be fragmented but DF set.
                                          
                                          Ping statistics for 172.217.1.100:
                                              Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
                                          

                                          So what specific site are you having issues with? For example I was using amazon.com to test because once you click into a category for something loads of pictures and such that generate large packets..

                                          So on one of these sites your having issues with - start ping at 1472 if fails drop it down until it passes..

                                          But from here for example I can ping amazon.com with 1472..

                                          $ ping -f -l 1472 www.amazon.com
                                          
                                          Pinging d3ag4hukkh62yn.cloudfront.net [52.84.54.224] with 1472 bytes of data:
                                          Reply from 52.84.54.224: bytes=1472 time=21ms TTL=234
                                          Reply from 52.84.54.224: bytes=1472 time=15ms TTL=234
                                          Reply from 52.84.54.224: bytes=1472 time=15ms TTL=234
                                          

                                          Problem is - you don't always know what your talking to - when you talk to www.amazon.com your going to be talking to multiple IPs.. sure images served up from 1 IP, scripts from another IP, etc. etc.. Most sites are no longer just 1 IP that handles everything being loaded from that site, etc.

                                          Same goes for speedtest.net - the website IP(s) is can promise you not the IP you actual IP your downloading or uploading too for the actual speedtest part..

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            MSS only does anything to TCP so I would expect to be able to run that ping test with it still in place. But your network has shown....unexpected behaviour! So I would remove it to be sure.

                                            Steve

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