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    Problems between iphone and dhcp?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • E
      edpbettinelli
      last edited by

      Hello everybody,
      I ask the experts for help. I have a setup with version 2.6 CE that manages 7 vlans isolated from each other by pfsense which is the gateway of the network.
      One of these vlan manages the voice with approximately 200 devices including 130 iphone / SE, Pfsense releases the dhcp of this voice vlan.
      When a change is made on the dhcp (even on another vlan) the iPhones lose connection to the pfsense gateway while the ping responds between the devices of the same voice vlan.
      Computers, laptops, plc, lan voip, wifi voip and any other devices have no problems.
      If I do not manually disable the wifi on the iPhone, the Iphones remain in this condition for about a minute and then return to the normal situation.

      Someone with some ideas?

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      • stephenw10S
        stephenw10 Netgate Administrator @edpbettinelli
        last edited by

        @edpbettinelli said in Problems between iphone and dhcp?:

        the iPhones lose connection to the pfsense gateway

        How exactly does that present? How are you testing? Anything logged in the dhcp log?

        Steve

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator @stephenw10
          last edited by

          @stephenw10 I don't see how even if dhcp was off how that could effect anything in real time..

          Could it be the issue with high latency on filter reload of lots of rules? There is a redmine about that and patch available.. But does changing dhcp reload the firewall rules?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yup, I thought that but it would affect all clients, not just iphones.

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @stephenw10
              last edited by

              @stephenw10 maybe it is and he is just noticing it on the iphones.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • E
                edpbettinelli @stephenw10
                last edited by

                @stephenw10 said in Problems between iphone and dhcp?:

                How exactly does that present? How are you testing? Anything logged in the dhcp log?

                it seems that the problem is related to the operations that reload dhcp and also dns resolver. With the company stopped, I try, for example, to reserve a dhcp with Apply and only wifi iphone systematically disappears. At the log level I don't see anything

                stephenw10S 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator @edpbettinelli
                  last edited by

                  @edpbettinelli said in Problems between iphone and dhcp?:

                  and only wifi iphone systematically disappears.

                  Disappears from where?

                  Are you seeing disconnections on the iphones?

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                  • E
                    edpbettinelli @stephenw10
                    last edited by

                    @stephenw10 Sorry i meant iphones respond to ping with other devices in the same vlan but pfsense does not respond to ping for at least 1 minute\

                    S stephenw10S 2 Replies Last reply Reply Quote 0
                    • S
                      SteveITS Galactic Empire @edpbettinelli
                      last edited by

                      @edpbettinelli said in Problems between iphone and dhcp?:

                      pfsense does not respond to ping for at least 1 minute

                      During that minute, does it respond to pings on other interfaces?

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote 👍 helpful posts!

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                      • stephenw10S
                        stephenw10 Netgate Administrator @edpbettinelli
                        last edited by

                        @edpbettinelli said in Problems between iphone and dhcp?:

                        but pfsense does not respond to ping

                        From the iphones or from other devices? Or both?

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                        • E
                          edpbettinelli @SteveITS
                          last edited by

                          @steveits said in Problems between iphone and dhcp?:

                          During that minute, does it respond to pings on other interfaces?

                          yes, even non-iphone devices on the same vlan respond to pfsense ping

                          johnpozJ S 3 Replies Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @edpbettinelli
                            last edited by

                            @edpbettinelli are you saying you can not ping an iphone by name when unbound is restarting - this would make sense.

                            Or are you saying iphone can not ping pfsense IP on the iphone vlan? By IP? By name?

                            If unbound is restarting - then yeah you could have issues with resolving anything by name.. But that should not effect ping by IP..

                            Registering dhcp leases in unbound has been problematic for quite some time, because any time a lease is redone or issued it forces a restart of unbound, etc.

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • S
                              SteveITS Galactic Empire @edpbettinelli
                              last edited by

                              @edpbettinelli said in Problems between iphone and dhcp?:

                              even non-iphone devices on the same vlan respond to pfsense ping

                              That makes me think it's more of a wireless+phone issue than a pfSense issue.

                              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                              Upvote 👍 helpful posts!

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                              • E
                                edpbettinelli @johnpoz
                                last edited by

                                @johnpoz said in Problems between iphone and dhcp?:

                                are you saying you can not ping an iphone by name when unbound is restarting - this would make sense.
                                Or are you saying iphone can not ping pfsense IP on the iphone vlan? By IP? By name?
                                If unbound is restarting - then yeah you could have issues with resolving anything by name.. But that should not effect ping by IP..
                                Registering dhcp leases in unbound has been problematic for quite some time, because any time a lease is redone or issued it forces a restart of unbound, etc.

                                the effect is that all apps are blocked, with an app on iphone i verified that ping using ip. other iphone or voip phones on the same vlan respond to ping, while if in that minute I try to ping pfsense no response.

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @edpbettinelli
                                  last edited by johnpoz

                                  @edpbettinelli ok I just started a ping to my iphone IP 192.168.2.198

                                  I restarted dhcp, I even did a manual reload of all the firewall rules..

                                  Not 1 ping dropped.

                                  Ping statistics for 192.168.2.198:
                                      Packets: Sent = 124, Received = 124, Lost = 0 (0% loss),
                                  Approximate round trip times in milli-seconds:
                                      Minimum = 2ms, Maximum = 322ms, Average = 73ms
                                  Control-C
                                  

                                  from a box on another vlan to the wifi vlan the iphone is on...

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • E
                                    edpbettinelli @johnpoz
                                    last edited by

                                    @johnpoz sorry I didn't understand, did you ping from iphone to your gateway or from pfsense to iphone?
                                    I see the problem from iphone to pfsense

                                    Sorry for my english

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      So during the failure you are still able to ping pfSense from other devices?

                                      If pfSense itself stops responding then it does sounds like know pf reload issue:
                                      https://redmine.pfsense.org/issues/12827

                                      Steve

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                                      • E
                                        edpbettinelli @stephenw10
                                        last edited by

                                        @stephenw10 I confirm that with all other devices except iphone pfsense does not lose a ping. it seems like some strange management of wifi by apple

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                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @edpbettinelli
                                          last edited by

                                          @edpbettinelli ok on my iphone.. Pinging pfsense IP on that vlan.

                                          Restart unbound, reload firewall filters, restarted dhcp, etc..

                                          Not a ping lost

                                          PNG image.png

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Mmm, there's really no reason the iphone should react at all to dhcpd restarting.

                                            Can we see your test results so we know exactly what you're seeing?

                                            Steve

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