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Upgrade to 21.02-RELEASE borked on SG-3100

Scheduled Pinned Locked Moved Official Netgate® Hardware
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  • L
    lohphat @mcury
    last edited by lohphat Feb 27, 2021, 6:20 PM Feb 27, 2021, 5:31 PM

    @mcury said in Upgrade to 21.02-RELEASE borked on SG-3100:

    @sabennett said in Upgrade to 21.02-RELEASE borked on SG-3100:

    I plan on adding pfBlocker-ng tomorrow.

    Don't install pfBlockerNG just yet.

    https://redmine.pfsense.org/issues/5413
    https://redmine.pfsense.org/issues/11444

    11444 is fixed.
    5413 has to do with the unbound DNS resolver having issues and has been an open bug for 5+ years.

    The new problem is php seems to be crashing -- that fix still hasn't been documented in a bug here or over at FreeBSD AFAIK. This new php bug is causing problems with snort, suricata, and pfBlockerNG and is not related to 5413 I believe.

    SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

    M 2 Replies Last reply Feb 27, 2021, 5:54 PM Reply Quote 0
    • M
      mcury @lohphat
      last edited by Feb 27, 2021, 5:54 PM

      @lohphat

      1121179c-3a62-4adf-8ee7-3c7e081cb95b-image.png

      They will fix 5413 first...

      dead on arrival, nowhere to be found.

      1 Reply Last reply Reply Quote 0
      • S
        sabennett @mcury
        last edited by Feb 27, 2021, 6:15 PM

        @mcury Ok thanks for the heads up and the links.

        1 Reply Last reply Reply Quote 0
        • M
          mcury @lohphat
          last edited by mcury Feb 27, 2021, 6:26 PM Feb 27, 2021, 6:24 PM

          @lohphat said in Upgrade to 21.02-RELEASE borked on SG-3100:

          The new problem is php seems to be crashing -- that fix still hasn't been documented in a bug here or over at FreeBSD AFAIK. This new php bug is causing problems with snort, suricata, and pfBlockerNG and is not related to 5413 I believe.

          I opened a TAC for the pfblockerNG problem and that was their answer..

          "The package dev knows about this already, and there's some work to be done beforehand as well. Mainly, the following is somewhat of a per-requisite:
          https://redmine.pfsense.org/issues/5413"

          Ticket was marked as resolved yesterday..

          dead on arrival, nowhere to be found.

          L 1 Reply Last reply Feb 27, 2021, 8:04 PM Reply Quote 0
          • L
            lohphat @mcury
            last edited by lohphat Feb 27, 2021, 8:06 PM Feb 27, 2021, 8:04 PM

            @mcury Your ticket may be resolved as is usual because the cause of your support ticket is known, but the defect itself -- tracked separately -- is still open. There's no indication they're close to fixing 5413 yet and I haven't seen the new bug tracking for the php crashes yet over on the FreeBSD tracking site.

            Each "scope" have their own tracking systems. 1) NetGate Support 2) pfSense bug tracking and 3) FreeBSD bug tracking.

            They are handled by different independent orgs -- it was pretty impressive for the FreeBSD 11444 bug to be addressed so quickly but it was due to its criticality.

            pfSense 5413 has been open 5 years and the status only shows a "target" for fixing but that's not a commitment of timing.

            So my expectation is there will be a short term work around instead of a permanent fix in the near-term.

            SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

            M 1 Reply Last reply Feb 27, 2021, 9:12 PM Reply Quote 2
            • M
              mcury @lohphat
              last edited by Feb 27, 2021, 9:12 PM

              @lohphat Yes, ticket marked as resolved yesterday was to indicate that it's a recent feedback from Netgate and they are working on it.
              But thanks, personally I didn't know the bug tracking flow and how it works

              They are working on it, I'll be checking the redmine for news during this period

              dead on arrival, nowhere to be found.

              1 Reply Last reply Reply Quote 1
              • L
                lohphat
                last edited by Mar 1, 2021, 6:31 AM

                [cross-posting is usually frowned upon, but I wasn't sure if I could link the idential posts so I'm manually copying it here]

                FYI there are two new redmine bugs to track the behavior being seen. Both are related to the FreeBSD php bug.

                https://redmine.pfsense.org/issues/11466 "Snort exit with sig 11 on SG-3100"

                https://redmine.pfsense.org/issues/11551 "SG-3100 with pfBlockerNG doesn't pass traffic"

                This MAY be the tracking bug for the php crash at it was a recent report with FreeBSD 12.1 but the new pfSense 21.02 is using FreeBSD 12.2. The last comment asks if it indeed is a continuing issue on 12.2:

                https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=244049

                SG-3100 24.11-RELEASE (arm) | Avahi (2.2_6) | ntopng (5.6.0_1) | openvpn-client-export (1.9.5) | pfBlockerNG-devel (3.2.1_20) | System_Patches (2.2.20_1)

                1 Reply Last reply Reply Quote 1
                • B
                  bldnightowl
                  last edited by bldnightowl Apr 4, 2021, 7:09 PM Apr 4, 2021, 5:17 PM

                  This post is deleted!
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                  • M
                    morgenstern
                    last edited by Apr 4, 2022, 10:57 AM

                    Hey guys, I did an upgrade from 2.4.5 build to 22.01 on my spare SG-3100 unit and now I am experiencing a mixture of the above mentioned issues. But mainly I cannot access it via LAN and the unit itself doesn't have internet although it can ping the upstream gateway. I tried downloading the 2.6 community pfsense software and do a memstick reinstall but it failed saying it cannot read some binary file. Is there an official way to get a copy of the pfsense+ software without the support subscription in place?

                    S 1 Reply Last reply Apr 4, 2022, 3:49 PM Reply Quote 0
                    • S
                      SteveITS Galactic Empire @morgenstern
                      last edited by stephenw10 Apr 4, 2022, 5:19 PM Apr 4, 2022, 3:49 PM

                      @morgenstern said in Upgrade to 21.02-RELEASE borked on SG-3100:

                      official way to get a copy of the pfsense+ software

                      Open a free ticket at www.netgate.com/tac-support-request and they will give you a link to the 3100 firmware and instructions.

                      pfSense CE can't install on the ARM CPU.

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote 👍 helpful posts!

                      M 2 Replies Last reply Apr 4, 2022, 4:11 PM Reply Quote 1
                      • M
                        morgenstern @SteveITS
                        last edited by Apr 4, 2022, 4:11 PM

                        This post is deleted!
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                        • M
                          morgenstern @SteveITS
                          last edited by Apr 4, 2022, 4:21 PM

                          @steveits Thanks!

                          1 Reply Last reply Reply Quote 0
                          • M
                            morgenstern
                            last edited by Apr 5, 2022, 8:48 AM

                            Yep, got a TAC lite free software subscription, asked for the 22.01 pfsense+ firmware on a ticket and had it in less than 30 minutes! The memstick reinstall fixed the issue. Brilliant! Thanks NETGATE!!!

                            1 Reply Last reply Reply Quote 1
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