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    Not getting same speed as isp router

    Scheduled Pinned Locked Moved General pfSense Questions
    speedrouterethernet
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @marzdor
      last edited by

      @marzdor said in Not getting same speed as isp router:

      When doing a speed test i get around 80-100 down

      This could very well be the connection on pfsense wan is only 100, and not gig.. Does the web gui on pfsense show its connected at gig?

      gig.jpg

      100 to be honest would be impossible if actually connected at only 100, max would be like say 95ish.. But that could well within the accuracy of measurement of the speed test, etc.

      If your seeing something lower than 100, that really screams its only connected at 100 if you should be in the 200s

      The sg1100 is quite capable of doing 200s - see this older thread about benchmarking it

      https://forum.netgate.com/topic/140100/sg-1100-throughput-test

      Multiple results there in the 800s for example with iperf testing.. Which is very optimistic/best case scenario for sure.. But 200-300s shouldn't be a problem.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
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        marzdor @johnpoz
        last edited by marzdor

        @johnpoz I see this on mine 71f82027-9fb3-4d79-9d59-9d2c98440052-image.png

        I think that means I am on 100 right? If that is the case how do I adjust that?

        Oh I think I see it under Interface -> switch -ports

        e238768c-0781-4e98-b07d-e73ab724a449-image.png

        should it be the 1000 full-duplex/master?

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        • S
          SteveITS Galactic Empire @marzdor
          last edited by

          @marzdor auto should detect that. You can try 1000/full but may get errors. There’s a reason it was not detected as gigabit. Try a switch if you have one handy.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

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            marzdor @SteveITS
            last edited by

            @steveits Okay so I tried these 2 configs with a TP-Link TL-SG105

            modem => switch => 1100 WAN , 1100 LAN => PC
            modem => 1100 WAN => 1100 LAN => switch, switch => PC

            did reboots but still seeing the same 100

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              akuma1x @marzdor
              last edited by

              @marzdor Try using a different network cable for your WAN connection.

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                marzdor @akuma1x
                last edited by

                @akuma1x I tried 3 different cables going from the modem into the WAN and all three are showing 100 and getting similar speeds

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                • S
                  SteveITS Galactic Empire @marzdor
                  last edited by

                  @marzdor That’s a gig switch from what I see online. The modem is irrelevant as the 1100 would see the switch at 1000 with the modem disconnected. It just wouldn’t get an IP. So the modem doesn’t seem to be the issue.

                  Cable is category 5E or higher?

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
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                    marzdor @SteveITS
                    last edited by

                    @steveits Ah I didn't know it worked like that. 2 of the cables are cat5e and the 3rd I am not sure. The one I currently have plugged in is a cat5e

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                    • JKnottJ
                      JKnott @marzdor
                      last edited by

                      @marzdor

                      All gigabit needs is plain CAT5, as it predates 5e. If you're only getting 100 Mb, either you have only 2 pairs working or a port is only capable of 100 Mb.

                      PfSense running on Qotom mini PC
                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                      UniFi AC-Lite access point

                      I haven't lost my mind. It's around here...somewhere...

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                        marzdor @JKnott
                        last edited by

                        @jknott I think maybe my WAN port is the issue I unplugged the cable from the WAN and put it in the OPT port and it showed up as 1000

                        S stephenw10S 2 Replies Last reply Reply Quote 0
                        • S
                          SteveITS Galactic Empire @marzdor
                          last edited by

                          @marzdor That would be an unexpected answer. The 1100 is a switch with VLANs to separate the ports. You could open a ticket with Netgate though.

                          You said you rebooted…did you Halt and unplug power for 15-30 seconds?

                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                          Upvote 👍 helpful posts!

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @marzdor
                            last edited by johnpoz

                            @marzdor

                            I am confused to why you show 2 wan??

                            2wan.jpg

                            Maybe I am just tired, but that sure doesn't seem right... And its only coming up half duplex as well.. Which is just going to be shit connection even if you were fine with just 100.

                            Maybe its something related to how you have your switch configured?? I don't have access to 2100 or 3100 at the exact moment. Would have to vpn into work, and my work laptop is off. Or tmrw I can fire up the 3100 I have here.. I need to update it and set it up for use anyway ;)

                            edit: OK I forgot I had one of the remote sites I could get to remotely.. Without having to vpn into work.

                            3100.jpg

                            Did you configure your switch so one of the interfaces would be part of your wan???

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                              marzdor @johnpoz
                              last edited by

                              @johnpoz
                              I have only done the initial setup wizard out side of that I have not changed anything

                              In the wizard I left everything standard just changed
                              Hostname, switched the default 198.162.1.1 and added dns servers

                              Not sure why it shows 2 WAN it always has

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                              • S
                                SteveITS Galactic Empire @johnpoz
                                last edited by

                                @johnpoz said in Not getting same speed as isp router:

                                @marzdor

                                I am confused to why you show 2 wan??

                                Two LAN also which is interesting since it only has 3 ports. Perhaps worth resetting to defaults if not much has been set up? Can always restore from backup…

                                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                Upvote 👍 helpful posts!

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @SteveITS
                                  last edited by johnpoz

                                  @steveits yeah shows 2 lans as well.. Something is off to me.. I don't have a 1100 to play with but have setup many a 3100.. Which has switch ports, etc..

                                  Maybe its because all the ports are actually switched in sg1100 and none are discrete interfaces??

                                  What I can say for sure that coming up 100 half duplex is not going to allow you to ever see your isp speed in the 200s..

                                  @marzdor it couldn't hurt to do a reset.. Do you have a gig switch to use? Or even a PC to that has a gig interface and validate that the interfaces come up gig on the sg1100

                                  You can plug the port of the sg1100 into a gig switch, or a just plug in to the port on pc or laptop that has a gig interface as well. Just to test if they come up gig..

                                  What is the make and model number of this modem your plugging into?

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
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                                  • S
                                    SteveITS Galactic Empire @johnpoz
                                    last edited by

                                    @johnpoz The TP Link above is supposed to be a gig switch. Doesn’t make a lot of sense to me, which is why I went to removing power or reset to default configuration. Or open a ticket especially if it’s new.

                                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                    Upvote 👍 helpful posts!

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @SteveITS
                                      last edited by johnpoz

                                      @steveits but where did he say he tested that? Did I miss that part?

                                      Seems to me he has only actually connected wan to the modem directly.

                                      @marzdor said in Not getting same speed as isp router:

                                      I tried 3 different cables going from the modem into the WAN and all three are showing 100

                                      edit: BTW when doing gig it really should always be auto. If it doesn't come up gig via auto - something is wrong.. And the best course of action is to figure out why auto is not working, hard coding is not a good thing with gig.. Only time you would really hard code a gig interface, is if you didn't want it to come up gig, and wanted it to be only say 100 and not gig.

                                      2 gig interfaces connected to each other should come up gig. If not - one or both of the ports are bad, the cable is bad, or something really wrong with the negotiation.. Its not unheard of specific devices having a problems talking to each other.. That would be the reason of putting a switch in between as a test. This should be rare, but it could be the problem. This is why I would suggest you test if the 1100 interface comes up gig when set to auto when plugged into some other gig device/switch other than the modem.

                                      Even if you only had 4 of the 8 wires in the cable - should still come up 100 full. That its coming up 100 half - that is odd. Any possibility that the modem is set for 100 half? Vs auto?

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        On the 1100 all three ports are switch ports just configured internally using VLANs. The interfaces widget shows the status of both interfaces and switch ports and that's what you're seeing there. That's expected.

                                        What's not expected is that the WAN port is linked at 100M-HD.
                                        Go to Interfaces > Switches > Ports to check the state and setting:

                                        Screenshot from 2022-04-23 15-08-18.png

                                        Steve

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                                        • M
                                          marzdor @johnpoz
                                          last edited by

                                          @johnpoz
                                          using the same cord
                                          Gig switch -> WAN shows 100
                                          Gig switch -> OPT shows 1000

                                          the modem is Spectrum Advanced Voice Modem I don't think it is a modem issue since I get the 200+ mb down with their router using the same modem

                                          @stephenw10

                                          Mine looks like this

                                          cc683aa8-2dfb-4a4a-bc39-e9172d9f4ca4-image.png

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            It's linking at 100M-HD when set to autoselect which means it's failing to negotiate a link with the other end and falling back to that.
                                            So either the other end set to a fixed speed/duplex and not negotiating at all or it's failing to negotiate for some reason. Since it should be 1G it's unlikely it would be set fixed. It certainly should not be!
                                            But try setting the WAN port there to '1000baseT <full-duplex>'.

                                            Steve

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