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    Insert SG-1100 between existing cable modem and router

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      I assume you mean you're not seeing the setup wizard?

      That can happen if it was previously launched and then escaped but you can run it again at any time fro System > Setup Wizard.

      Steve

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      • CourierdogC
        Courierdog @johnpoz
        last edited by

        @johnpoz
        Problem is the ISP uses the 192.168.1.1 LAN IP address so I have to change it.
        The guide says go to Advanced - Option 2

        When I login, I am sent directly to the dashboard

        The setup wizard does not appear.

        Even if I set up using and empty WAN port and connect my Mac directly to the LAN port, Login takes me directly to the Dashboard.
        Very strange.

        johnpozJ 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @Courierdog
          last edited by johnpoz

          @courierdog said in Insert SG-1100 between existing cable modem and router:

          The guide says go to Advanced - Option 2

          You can set the IP via here option 2

          option2.jpg

          What is the page in the docs your looking at exactly - can you post the url your looking at?

          Here for example
          https://docs.netgate.com/pfsense/en/latest/config/index.html#connecting-to-the-gui

          advanced.jpg

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          CourierdogC 1 Reply Last reply Reply Quote 1
          • CourierdogC
            Courierdog @johnpoz
            last edited by

            @johnpoz let me start over.
            my ISP (Telus) provides my Internet/TV/Home Security
            I want to leave all of that on one network and using the Netgate SG-1100 to provide my Home Internet Network.
            The ISP uses the Standard 192.168.1.1 IP LAN Settings
            First I have to change the LAN of the SG-1100 to something different
            However the WAN side of the Netgate SG-1100 will come from the ISP Provided Router.
            Currently I have managed to LAN configuration of the SG-1100 but the WAN side of the SG-1100 is not connecting to the ISP Router.
            Where / How in the configurations settings do I enable the Netgate SG-1100 to accept the Internet connection as provided by the ISP Router.
            I hope this makes sense.
            I mentioned this to a friend who uses pfsense and he did say I have to enable something on the WAN side to accept the feed from the ISP Router.

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @Courierdog
              last edited by

              @courierdog said in Insert SG-1100 between existing cable modem and router:

              I have to enable something on the WAN side to accept the feed from the ISP Router.

              No you don't... You can for sure use 192.168.1/24 on your wan - many users do, just a double nat.

              He might be thinking about the default block rfc1918 rule, but the dhcp hidden rules that allow pfsense to be a dhcp client would allow it to get a rfc1918 address.

              Change your lan of pfsense to be say 192.168.2 and you would be fine.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              CourierdogC 1 Reply Last reply Reply Quote 1
              • CourierdogC
                Courierdog @johnpoz
                last edited by

                @johnpoz my limited understanding is Double NAT is not a good thing.
                changing the LAN side to a secondary LAN assignment minimizes the issue or so I have been told.
                Assigning as an example the pfsense LAN to the 192.168.2.1 or anything except the ISP DHCP assignment minimizes the Double NAT issue.
                My current issue is the WAN side will not connect to the ISP Router and thus the internet.
                I can connect the to the pfsense Device from the LAN, fine but the device is not connecting on the WAN side.
                Hence the question of a setting for the WAN Side to enable it to communicate with the ISP Router

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @Courierdog
                  last edited by johnpoz

                  @courierdog said in Insert SG-1100 between existing cable modem and router:

                  anything except the ISP DHCP assignment minimizes the Double NAT issue.

                  What? Your still double natted..

                  Change the lan of pfsense to be something different than its wan.. And will be fine - double nat is not optimal no... But works just fine... Many Many people do it, seen triple even quad nat, etc.

                  It is not an optimal choice but shouldn't be a problem.

                  @courierdog said in Insert SG-1100 between existing cable modem and router:

                  but the device is not connecting on the WAN side

                  What is not connecting to what exactly? Does pfsense get an IP address from your isp device its connecting too or not?

                  If you want something on your pfsense "wan" to talk to something on pfsense lan. And want the wan device to start the conversation. Then yes you would have to turn off the block rfc1918 rule that is default on the wan. AND you would have to setup a port forward for whatever it is your wanting to do.

                  If something on pfsense lan wants to start a conversation to something on pfsense wan - that would not be an issue.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • CourierdogC
                    Courierdog
                    last edited by

                    OK Now you are way over my head.
                    Like I was attempting to say, I can communicate with the SG-1100 via the LAN port.
                    The WAN is not seeing the internet at all.
                    Is there any means to return to factory settings and I can start over. Just in case I have done something inadvertently.
                    I followed the Quick Start Guide but when I connected the WAN port to the SG-1100 it failed to connect to the ISP Router and thus the internet.
                    The first strange thing that happened when I plugged in the power was when I logged in from the first time,
                    The login was per the Quick Start Guide.
                    From then on everything has been different than the Guide.
                    First, Login -> Directly to Dashboard.
                    The Quick Start Guide does not explain what to do when you arrive at the Dashboard.
                    I am sure if the guide covered this situation I would not be sitting here scratching my head and not knowing what I did or how to proceed.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You can reset to defaults from Diag > Factory Defaults in the GUI or using menu option 4 at the console.

                      The setup wizard runs one time only automatically. If you escape it at any point it won't run again. But you can manually run it anytime from System > Setup Wizard.

                      Do you even see link LEDs on the ports when you connect the WAN?

                      Steve

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                      • CourierdogC
                        Courierdog @stephenw10
                        last edited by

                        @stephenw10 Thank You Ever So Much.
                        This was the Most Helpful Response I have received to date.

                        I would suggest this NOTE be placed in the beginning of User Setup Guide.
                        It would explain what is happening, to many people especially those who become frustrated and give up

                        Even My friend who uses pfsense did not explain this to me.

                        Before this note I was about to pack up the Netgate SG-1100 in the box and return it as defective.

                        I may have to run through this procedure a few times to verify for my self exactly what is happening and time each segment noting the LED Status with each step.

                        Please be patient with an old Man (80) who is still finding new things every day.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          No worries. Keep asking questions, that's what I'm here for. 😉

                          Steve

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                          • CourierdogC
                            Courierdog @stephenw10
                            last edited by

                            @stephenw10 Have No Worries, I have many more questions.
                            The SG-1100 has a significant lag time for the reboot process.
                            Even after using the System -> Diagnostics -> Factory Defaults
                            Login to the SG-1100 takes a considerable time.
                            So I am not convinced, at least at this point, that the device default setting are correct.
                            There is still no internet connection passing through the SG-1100
                            I would have thought this would be a Default Setting.
                            I have a Zoom Meeting starting at 0900 I will get back to this after the meeting.
                            Thanks for your patience, I am sure the device will work, however some how there is an incorrect setting preventing the (Automatic) connection to the internet.
                            Dave

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              It should indeed provide internet to a LAN side client by default when WAN is connected to something providing DHCP.

                              Reasons it may not include:
                              Subnet conflict. The WAN is using the same subnet the LAN does by default.
                              No DHCO server on the WAN connection.
                              No link on WAN so it cannot connect.

                              Yes, the boot time is significantly slower when there is no valid WAN connected. A number of things have to timeout during the process.

                              Steve

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                              • CourierdogC
                                Courierdog @stephenw10
                                last edited by

                                @stephenw10 I had an opportunity to sit down on a zoom call late this morning.
                                My friend and I each sat in front of our respective pfsense box
                                Here are the Unedited Results
                                NOTE:
                                The setup wizard runs One Time Only automatically.
                                If you escape it at any point it will not run again.
                                However you can manually run it anytime from System -> Setup Wizard.
                                You can reset to defaults from Diagnostics -> Factory Defaults in the GUI
                                or
                                using Menu Option 4 at the console.

                                For My Particular Issues of Non Connect with the Netgate SG-1100

                                1. Interfaces WAN
                                  Enable Interfaces [ ]
                                2. Reserved Networks
                                  UnBlock Private
                                3. Interfaces LAN
                                  Static IP Address 192.168.2.1
                                  General Enable DHCP
                                  Subnet 192.168.2.0
                                  Subnet Mask 255.255.255.0
                                  Available Range 192.168.2.1 192.168.2.254
                                  Range From 192.168.2.100 To 192.168.2.199
                                4. Package Manager
                                  Installed aws wizard
                                  ipsec profile wizard
                                  Add Bandwidthd
                                  Reboot Full Reboot,
                                5. Settings Highlight LAN
                                6. Bandwidthd Settings
                                  Enable Bandwidth [ ]
                                  Subnet(s) LAN Highlight
                                  Enable Proniscuous [ ]
                                  Enable Draw Graphs [ ]
                                  Meta Refresh 20
                                  6 SAVE

                                This is my first draft of what it required to place the SG-1100 down stream of my ISP Router and before my home network switch.
                                Please review and provide your input and comments.
                                Note one of the objectives is to be able to monitor all Home Network LAN Traffic with will also include a wireless Access Point for the iPhones and iPads ALL computers are hardwired to the LAN as are the NAS Servers

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Yes, that should work fine. As long as you have changed the LAN subnet so it doesn't conflict with the ISP router that will work.

                                  You don't need to inblock 'Private Networks' on WAN unless you have incoming connections there from hosts on the ISP router dircetly. Which you might if, for example, you had IP TV boxes trying to access the NAS behind pfSense.

                                  Steve

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                                  • CourierdogC
                                    Courierdog @stephenw10
                                    last edited by

                                    @stephenw10 Steve we are not sure why the Unblock of the private networks is required, however, Enabled and we have no connection. Unchecked and the connection from the ISP Router come through allowing the connection.

                                    I spent another two hours last night revising the document so it flows better and does not skip any issue especially the (SAVE) functions.
                                    It now seems very stable and has begun to collect the Bandwidth data.
                                    My next challenge is to add the Access point to the system and as my friend suggested connected to the Home network Switch.
                                    This allows future wireless extensions as required.
                                    Now that the SG-1100 is running I can say I am quite pleased with the device.
                                    Prior to your comment re the Setup Wizard I was totally convinced I had messed up a setting and bricked the device.
                                    I really think your comment re the Setup Wizard needs to be in the User Setup Guide
                                    The IP TV as provided by the ISP is on the ISP Network System, along with the Home Security and other Home monitoring equipment.
                                    All Residential Internet activity is on the "Home" router as are all the NAS Servers, Computers, iPads, iPhones, Readers ETC.
                                    In the short time I have had the SG-1100 I am beginning to see why my friends all insist, Set It, Forget It.
                                    Again Thanks for your patient assistance.

                                    johnpozJ 1 Reply Last reply Reply Quote 1
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @Courierdog
                                      last edited by johnpoz

                                      @courierdog said in Insert SG-1100 between existing cable modem and router:

                                      we are not sure why the Unblock of the private networks is required, however, Enabled and we have no connection. Unchecked and the connection from the ISP Router come through allowing the connection.

                                      Well not understanding that is going to come back and bite you.. There is no reason why that would be required.. The only reason that would be required is if you had something on that network or some other rfc1918 network that you wanted to allow unsolicited inbound traffic into pfsense wan, that you forward to pfsense lan.

                                      That rule has zero to do with pfsense wan getting an rfc1918 IP via dhcp, or via pfsense creating outbound connects to the internet through your router.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                      • CourierdogC
                                        Courierdog @johnpoz
                                        last edited by

                                        @johnpoz John, when we were working through the setting with a friend on a ZOOM Call.
                                        My setup was stripped bare.
                                        ISP Router Actiontec TM3200 -> Netgate SG-1100 -> Computer (MacBook Pro)
                                        My friend on the other end has
                                        ISP Supplied by WiFi -> pfsense (64 bit PC computer) -> Computer (MacBook Pro)
                                        He has been a Computer tech for over 40 years.
                                        He has had several clients who have had similar problems to mine where excessive Data Charges were an issue.
                                        I my case it was 7 TB in one month. Turned out to be a gamer using an unknown WiFi port on my Home System.
                                        It most resent case my friend was involved with as a Lawyer client who had a son who was using the excess Data Bandwidth for gaming.
                                        In all cases the User must use the supplied ISP Router.
                                        We do not understand why but the Unblocking of the Private Networks is common to the working in all our situations.
                                        The use of the Bandwidth Motoring is also a common setup requirement.
                                        These settings are common to all installations.
                                        Mine is the only one using the Netgate SG-1100 all other installations utilize a PC loaded with pfsense
                                        I have only begun the first page of the pfsense journey. The Manual is 2053 pages. I have a long way to go. ha ha
                                        I appreciate all the suggestions, recommendations and above all the patience displayed to a Old Man. Dave

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                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @Courierdog
                                          last edited by johnpoz

                                          @courierdog Not sure why your bring up all that for the simple point that there is no reasons you need to uncheck the block rfc1918 default rule to work behind a nat..

                                          If your guy has so much experience he would know that.. Or be able to explain why in your setup it breaks your internet access.

                                          Simple firewall rules

                                          [22.01-RELEASE][admin@sg4860.local.lan]/root: pfctl -sa | grep "Block private networks"
                                          block drop in quick on igb1 inet from 10.0.0.0/8 to any label "Block private networks from WAN block 10/8" ridentifier 12001
                                          block drop in quick on igb1 inet from 127.0.0.0/8 to any label "Block private networks from WAN block 127/8" ridentifier 12002
                                          block drop in quick on igb1 inet from 172.16.0.0/12 to any label "Block private networks from WAN block 172.16/12" ridentifier 12003
                                          block drop in quick on igb1 inet from 192.168.0.0/16 to any label "Block private networks from WAN block 192.168/16" ridentifier 12004
                                          

                                          Which have nothing to do with internet connections that pfsense or devices behind pfsense create..

                                          In what scenario would those cause you issue, unless you were creating inbound unsolicited to your wan that you needed to allow. They have nothing to do with outbound traffic created by pfsense, or by devices behind pfsense.

                                          There is no need to go into the life story of why you want to use pfsense, or some issue you have with your ISP bill, etc. etc.. Its just simple understanding on why you think you need to uncheck that rule when you don't .. So if your saying you need to uncheck that for internet to work, or your IT guy is - I would suggest you understand why that is, or in the future something is going to not work and your not going to understand why. Since clearly you don't actually understand how its working now - because that rule wouldn't prevent it, and your saying it does.

                                          I don't care if you have that rule on or off, block bogon either.. They are questionable how much good they do anyway rules.. But many a thread here where users say you need to uncheck that rule, when clearly they don't.. The rules are for inbound traffic with a source of rfc1918.. They have nothing to do with return traffic in answer to traffic pfsense or its clients have created. Since that traffic even if from rfc1918 would be allowed by the state the outbound traffic created.

                                          So again if your saying internet doesn't work for clients behind pfsense unless you turn that rule off - I would suggest you actually understand why that is.. Because that should not be the case.

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            I would suggest disabling that again and seeing if anything actually fails because, I agree, it should not.
                                            It only inbound connections and only sources from private IPs. So even if you have port forwards setup they would only appear to be from a private IP if the ISP router is NATing inbound conections, which I have never seen. But I guess there's a first time for everything. 😉

                                            Steve

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