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    Connectity lost afer a while

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    • GertjanG
      Gertjan @smalldragoon
      last edited by Gertjan

      @smalldragoon said in Connectity lost afer a while:

      4G is always up / connected ..

      And you believe that ??

      Then why are there massive ping (and other packet) loses from time to time ?
      Because the cable between pfSense and the 4G modem is bad ? ;) => Change the cable then !

      As said earlier :

      @gertjan said in Connectity lost afer a while:

      Also : Orange 3G/4G modems .... I know them, as I'm also using a 4G Orange (I'm situated in Franc) device as a backup connection.
      I'll describe this connection : its sucks.

      Right now, I have 31+ Mbits on my 4G iPhone 4G.
      In the evening, around 19h30, this will drop to a small 5 ? Mbits and often even less.
      You know why.

      edit :

      As pfSense uses 192.168.1.1 on its LAN, you schould change this :

      9a9254e1-768c-48f7-ad23-4803a94f72ff-image.png

      to, for example, 192.168.2.1

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      S 1 Reply Last reply Reply Quote 1
      • S
        smalldragoon @Gertjan
        last edited by

        @gertjan
        ok Fair Enough, I will make regular check on the connectivity ;-)

        regarding the LAN address Schema, no worries, I changed already to something else.. Thanks for the heads up !

        thanks for all your answers and help !

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Which part of this is WIFI? Are you actually using a WIFI NIC in pfSense to connect to the 4G router? If that loses link there should be wireless logs.

          Steve

          S 1 Reply Last reply Reply Quote 1
          • S
            smalldragoon @stephenw10
            last edited by

            @stephenw10 Hi !
            so :

            • yes I have a wifi Card in my pfSense Host
              but nope, I did not get some :
              9f4c4a08-31c2-4b6a-8d51-058dc7cc746f-image.png

            I debugged with some info I got in the general one

            GertjanG 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              So you have the WIFI NIC assigned as the 'Orange3GWIFI' interface?

              You should see some wifi logs if so. Is it even connected?

              Steve

              S 1 Reply Last reply Reply Quote 1
              • GertjanG
                Gertjan @smalldragoon
                last edited by

                @smalldragoon said in Connectity lost afer a while:

                yes I have a wifi Card in my pfSense Host

                So you have a 'device', the 3G/4G modem router, connected on both sides with a radio ....
                That's a very though one to debug.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 1
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  That can work, I've seen people use it before and it gets around some of the issues with 4G connections.
                  But it's unclear what's happening here since it looks like the connection is up but...there are no wifi logs...

                  S 1 Reply Last reply Reply Quote 1
                  • S
                    smalldragoon @stephenw10
                    last edited by smalldragoon

                    @stephenw10 yes,

                    5983fe00-2a16-4396-a97d-9fbd9830d46c-image.png

                    and

                    bf11d9f1-d07c-4de8-965a-a2f3644167c3-image.png

                    And connection is working

                    1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @smalldragoon
                      last edited by

                      @smalldragoon said in Connectity lost afer a while:

                      After a while, the Wifi connection drops

                      and

                      c6d6c9ef-59b4-4326-9c26-f0ac1d09ef37-image.png

                      so 'dpinger' is pining 192.168.1.1, the 4G/Wifi router, and this one is loosing the connection ?
                      Instead of using 8.8.8.4.4, can you ping the IP of the router / modems LAN interface 192.168.1.1 ?
                      This will show you if the Wifi goes bad ....
                      If the connection doesn't work, but it still shows a solid green "online" without moss, you'll know that the Wifi parts is good (the connection between pfSense over Wifi to the 4G/Wifi router). Then it must be the other side, the 4G.

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      S 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok if you're seeing 'no carrier' in ifconfig for the wifi interface then it's the wifi that is dropping. Unless the 4G router is crashing entirely.

                        What does the system log show when it fails?

                        How do you recover from this? Resave the Orange interface? Reboot the 4G router?

                        Steve

                        S 1 Reply Last reply Reply Quote 1
                        • S
                          smalldragoon @Gertjan
                          last edited by

                          @stephenw10 hence my post trying to understand what was happening
                          I was assuming that the wifi logs are ONLY when we setup pfsense as acces point, not as a wifi client

                          I was pinging 8.8.4.4 and then , based on the first answers, I indeed changed to ping 192.168.1.1
                          so I'm now monitoring "just" the wifi connection with dpinger.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Mmm, I would have expected something in the wifi logs but almost no-one uses station mode like that. What do the system logs show though?

                            And what do you do or have you tried to recover when it does happen?

                            Steve

                            1 Reply Last reply Reply Quote 1
                            • S
                              smalldragoon @stephenw10
                              last edited by

                              @stephenw10
                              yes for your first statement, as I was able to connect, with a windows 10 machine to the 4G modem at the same time .
                              I have not so much in my logs, I was expecting something in the wireless logs.
                              To recover, I tried to reconnect, no result, tried to disable and re-enable interface, nothing.
                              if I reboot the pfsense, everything reconnects like a charm

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, there must be something in the system logs at that point if the interface loses link. Anything there could be a clue.

                                USB wifi devices are not well thought of though. This could be a driver or even a hardware bug that we can't do anything about.

                                Steve

                                S 1 Reply Last reply Reply Quote 1
                                • S
                                  smalldragoon @stephenw10
                                  last edited by stephenw10

                                  @stephenw10
                                  For ref , these are the dmesg entries for the card :

                                  urtw0: rtl8187b rf rtl8225z2 hwrev e
                                  urtw0: <RTL8187BWLANAdapter> on usbus0
                                  urtw0 on uhub0
                                  ugen0.3: <ManufacturerRealtek RTL8187BWLANAdapter> at usbus0
                                  Root mount waiting for: usbus0 CAM
                                  kbd2 at ukbd0
                                  

                                  For system logs, I only get some info like

                                  system.log:Jun 29 18:44:27 Bastion check_reload_status[377]: rc.newwanip starting urtw0_wlan0
                                  system.log:Jun 29 18:44:28 Bastion php-fpm[121]: /rc.newwanip: rc.newwanip: Info: starting on urtw0_wlan0.
                                  system.log:Jun 29 18:44:28 Bastion php-fpm[121]: /rc.newwanip: rc.newwanip: on (IP address: 192.168.1.21) (interface: ORANGE3GWIFI[opt3]) (real interface: urtw0_wlan0).
                                  system.log:Jun 29 18:49:59 Bastion kernel: urtw0_wlan0: link state changed to DOWN
                                  system.log:Jun 29 18:49:59 Bastion check_reload_status[377]: Linkup starting urtw0_wlan0
                                  system.log:Jun 29 18:49:59 Bastion kernel: urtw0_wlan0: link state changed to UP
                                  system.log:Jun 29 18:49:59 Bastion kernel: arpresolve: can't allocate llinfo for 192.168.1.1 on urtw0_wlan0
                                  system.log:Jun 29 18:50:00 Bastion kernel: arpresolve: can't allocate llinfo for 192.168.1.1 on urtw0_wlan0
                                  system.log:Jun 29 18:50:01 Bastion kernel: arpresolve: can't allocate llinfo for 192.168.1.1 on urtw0_wlan0
                                  system.log:Jun 29 18:50:02 Bastion check_reload_status[377]: rc.newwanip starting urtw0_wlan0
                                  system.log:Jun 29 18:50:03 Bastion php-fpm[11380]: /rc.newwanip: rc.newwanip: Info: starting on urtw0_wlan0.
                                  system.log:Jun 29 18:50:03 Bastion php-fpm[11380]: /rc.newwanip: rc.newwanip: on (IP address: 192.168.1.21) (interface: ORANGE3GWIFI[opt3]) (real interface: urtw0_wlan0).
                                  system.log:Jun 29 18:59:18 Bastion kernel: urtw0_wlan0: link state changed to DOWN
                                  system.log:Jun 29 18:59:21 Bastion check_reload_status[377]: Linkup starting urtw0_wlan0
                                  system.log:Jun 29 18:59:21 Bastion kernel: urtw0_wlan0: link state changed to UP
                                  system.log:Jun 29 18:59:22 Bastion kernel: arpresolve: can't allocate llinfo for 192.168.1.1 on urtw0_wlan0
                                  system.log:Jun 29 18:59:23 Bastion kernel: arpresolve: can't allocate llinfo for 192.168.1.1 on urtw0_wlan0
                                  system.log:Jun 29 18:59:23 Bastion check_reload_status[377]: rc.newwanip starting urtw0_wlan0
                                  system.log:Jun 29 18:59:24 Bastion php-fpm[49099]: /rc.newwanip: rc.newwanip: Info: starting on urtw0_wlan0.
                                  system.log:Jun 29 18:59:24 Bastion php-fpm[49099]: /rc.newwanip: rc.newwanip: on (IP address: 192.168.1.21) (interface: ORANGE3GWIFI[opt3]) (real interface: urtw0_wlan0).
                                  

                                  which doesn't really help as I know I lost the link.
                                  Having that said, dpinger being set to 192.168.1.1, no more issues
                                  Would be great anyway for pfsense to have some logs in wireless.log as client , don't know how to create a request for it. I can do some tests to help

                                  GertjanG 1 Reply Last reply Reply Quote 0
                                  • S
                                    smalldragoon @stephenw10
                                    last edited by

                                    @stephenw10 hence my post trying to understand what was happening
                                    I was assuming that the wifi logs are ONLY when we setup pfsense as access point, not as a wifi client

                                    1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @smalldragoon
                                      last edited by Gertjan

                                      @smalldragoon

                                      You saw :

                                      ....
                                      system.log:Jun 29 18:49:59 Bastion kernel: urtw0_wlan0: link state changed to DOWN
                                      system.log:Jun 29 18:49:59 Bastion kernel: urtw0_wlan0: link state changed to UP
                                      ....
                                      system.log:Jun 29 18:59:18 Bastion kernel: urtw0_wlan0: link state changed to DOW
                                      system.log:Jun 29 18:59:21 Bastion kernel: urtw0_wlan0: link state changed to UP
                                      ....
                                      

                                      This is what you should call a non reliable connection.
                                      You had the (start of the) answers all the time right in front of you ! The logs always tell you what's happening.

                                      I know, we all love Wifi as it it so easy .... Just remind yourself that a 'cable' is a "set it and forget it solution" (for live). And won't break your connection every 10 minutes or so.

                                      And keep in mind : it's not only the connection that is rebuild, but also a lot more : because it is a WAN type interface, a lot of code is triggered to reset and set a gateway, unbound (DNS) is probably restarted etc etc.

                                      And Google this : "10 good reasons why not to use Realtek devices".
                                      Or ask the FreeBSD community.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Mmm, wifi losing link could be a number of causes.

                                        Those logs were generated without you doing anything manually? It looks like it reconnects there but you say you have to reboot to actually use the connection?

                                        If you have another device connected to the 4G router at the same time does that also lose link?

                                        Steve

                                        S 1 Reply Last reply Reply Quote 1
                                        • S
                                          smalldragoon @stephenw10
                                          last edited by

                                          @stephenw10 sorry, did not get the notif of your reply ...
                                          So yes, nothing manually.
                                          The other host , a laptop, say always connected.
                                          For now, everything is working fine when I monitor the 192.168.1.1. instead of an internet host. so from my side all good.
                                          After, as I see you part of netgate, happy to do some tests/checks to help improve the software :D . Feel free !

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, well, if that's working for you I would stay with it.

                                            1 Reply Last reply Reply Quote 1
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