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    Slow DNS after 22.05

    Scheduled Pinned Locked Moved DHCP and DNS
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    • M
      Mikymike82
      last edited by

      @johnpoz @provels @Gertjan , maybe this is not a widespread problem.... but this seems to be an issue thats more than a single user/unit problem.
      Talking albout the so said thousends of other users that are not experiencing this problem is not helping in resolving this clear issue in version 22.05 as is clearly stated that even with a clean install i can clearly replicate the issue when upgrading to 22.05 from 22.01. The issue immideatly presents itself. The clients obviously can't resolve the domains hense the client(-s) getting the errors @tentpiglet was describing.

      @Kempain @tentpiglet ; have you tried my suggestion for sesolving the issue (although maybe a temporary resolution), as stated i im running 1,5 week without problems at this moment

      M T K 3 Replies Last reply Reply Quote 0
      • M
        Mikymike82 @Mikymike82
        last edited by

        btw, i'm not running in a virtualized environment.
        Running bare metal on the "same" mircoserver hardware as the SG-7100. Supermicro board with Atom C3758.

        1 Reply Last reply Reply Quote 0
        • M
          Mikymike82
          last edited by Mikymike82

          and further; as i am not having the problem any more, i was just replying to help others out.... but.... my solution is not to my satisfaction as this should not be the resolution but more a workaround for a problem on which we do not have a clear cause (yet).

          1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @kvhs
            last edited by johnpoz

            @kvhs said in Slow DNS after 22.05:

            preferred test to demonstrate the problem, given its intermittent nature?

            How about making sure unbound isn't restarting every 300 seconds for starters.. This is only going cause trouble trying to actually find the issue.

            Simple stats output could very enlightening to what might be going on as far as problems.

            [22.05-RELEASE][admin@sg4860.local.lan]/root: unbound-control -c /var/unbound/unbound.conf stats_noreset | grep total.
            total.num.queries=66013
            total.num.queries_ip_ratelimited=0
            total.num.cachehits=52460
            total.num.cachemiss=13553
            total.num.prefetch=27990
            total.num.expired=24624
            total.num.recursivereplies=13553
            total.requestlist.avg=0.319452
            total.requestlist.max=30
            total.requestlist.overwritten=0
            total.requestlist.exceeded=0
            total.requestlist.current.all=0
            total.requestlist.current.user=0
            total.recursion.time.avg=0.086462
            total.recursion.time.median=0.0408701
            total.tcpusage=0
            [22.05-RELEASE][admin@sg4860.local.lan]/root: 
            

            You can see average recursion time, median etc..

            There are lots of things that might present themselves just looking the stats..

            But your saying something is causing NX in your browser - ok do that specific query.. www.facebook.com shouldn't come back NX.. but why did your browser say that? Did you actually look for www.facebook.com or was it something else..

            Lets see a dig +trace so we could see if your having a connection issue to something in the resolve path, but again a connection issue wouldn't cause a NX.. A NX is a specific response to what you asked for and some NS saying sorry that does not exist - be it root for the .tld, be a gltd server for the domain, or the authoritative NS for the domain telling you that record does not exist, etc.

            I don't buy you were told www.facebook.com was NX.. maybe it was www.facbook.c0m or some other typo, etc. If www.facebook.com came back as NX, lets see the query showing that.. etc..

            Its hard to get to the bottom of what is going on when users just say me too, or having a dns problem since went to 22.05 with zero information on what they are doing or trying to do or what the specific failure actually is - like I said for all we know their browser is using doh, or maybe they are trying to route through a vpn, and that vpn is going down, or maybe something they are trying to look up is blocking their vpn connection, etc. etc..

            There are loads of things that could be going on..

            The only thing I can say for sure - is I have seen zero issues with dns going from 22.01 to 22.05 - zero!! So if someone is having an issue, we need to info to figure it out - it sure is not something specific wrong in unbound that is generic in nature, or then everyone would be seeing the issue and the board would be a flame with posts complaining that dns broke on 22.05.. When clearly that is not the case.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            M 1 Reply Last reply Reply Quote 0
            • T
              tentpiglet @johnpoz
              last edited by

              @johnpoz said in Slow DNS after 22.05:

              Maybe you would doing a query for www.facebook.com.org or www.facebook.com.somethingelse.tld

              Yeah... no, it wasn't that.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • T
                tentpiglet @Mikymike82
                last edited by

                @mikymike82 can you reiterate what your solution was, I've scrolled back but there's a lot of fluff in here so I can't seem to find it.

                1 Reply Last reply Reply Quote 0
                • M
                  Mikymike82 @johnpoz
                  last edited by

                  @johnpoz For answering your question (from my experience), its not just "facebook.com", its everything, from apps to normal websites, random not resolving websites and apps not working. So not a specific client, website, browser etc..., mobile, desktop, laptops, narrowcasting etc.. everything thats trying to resolve an adress.
                  Again my "solution" seems to resolve the problem at hand... but not "normal" behaviour in my opinion.

                  1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @tentpiglet
                    last edited by

                    @tentpiglet well where did it fail, www.facebook.com is a cname

                    ;; ANSWER SECTION:
                    www.facebook.com.       30      IN      CNAME   star-mini.c10r.facebook.com.
                    star-mini.c10r.facebook.com. 30 IN      A       157.240.18.35
                    

                    With a 30 second TTL, etc. where did you go ask after, are you doing qname forced strict? A NX is a specific response from a NS.. Its not a timeout or a servfail - its a specific response saying hey what your asking for doesn't exist..

                    even a typo of 4 wwww returns an answer not a NX

                    ;; QUESTION SECTION:
                    ;wwww.facebook.com.             IN      A
                    
                    ;; ANSWER SECTION:
                    wwww.facebook.com.      3600    IN      CNAME   star.facebook.com.
                    star.facebook.com.      3600    IN      CNAME   star.c10r.facebook.com.
                    star.c10r.facebook.com. 3600    IN      A       157.240.18.15
                    

                    If I ask for some gibberish, the I get back NX, from the AUTHORITATIVE SOA for that domain..

                    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 33101
                    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
                    
                    ;; OPT PSEUDOSECTION:
                    ; EDNS: version: 0, flags:; udp: 4096
                    ;; QUESTION SECTION:
                    ;lsjfdsldjf.facebook.com.       IN      A
                    
                    ;; AUTHORITY SECTION:
                    facebook.com.           3600    IN      SOA     a.ns.facebook.com. dns.facebook.com. 220198737 14400 1800 604800 300
                    
                    

                    So to troubleshoot a NX you are getting we need to know the specifics.. Its not a opps unbound is not running currently, or I trying to ask 1.2.3.4 but they are not answering..

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    Cool_CoronaC 1 Reply Last reply Reply Quote 0
                    • Cool_CoronaC
                      Cool_Corona @johnpoz
                      last edited by

                      @johnpoz

                      total.num.queries=77
                      total.num.queries_ip_ratelimited=0
                      total.num.cachehits=22
                      total.num.cachemiss=55
                      total.num.prefetch=0
                      total.num.expired=0
                      total.num.recursivereplies=55
                      total.requestlist.avg=0.272727
                      total.requestlist.max=4
                      total.requestlist.overwritten=0
                      total.requestlist.exceeded=0
                      total.requestlist.current.all=0
                      total.requestlist.current.user=0
                      total.recursion.time.avg=0.127636
                      total.recursion.time.median=0.0505173
                      total.tcpusage=0

                      What do you make of this. Unbound has restarted again...

                      johnpozJ 1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @Cool_Corona
                        last edited by

                        @cool_corona said in Slow DNS after 22.05:

                        Unbound has restarted again...

                        yup - its going to be horrible as a caching resolver if it restarts ever few seconds..

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        1 Reply Last reply Reply Quote 0
                        • K
                          Kempain @Mikymike82
                          last edited by

                          @mikymike82 said in Slow DNS after 22.05:

                          @Kempain @tentpiglet ; have you tried my suggestion for sesolving the issue (although maybe a temporary resolution), as stated i im running 1,5 week without problems at this moment

                          I'm actually not keen on forwarding my DNS unnecessarily but I can understand how it would resolve the issue since it would then bypass unbound.

                          I was planning on doing a fresh install until I heard you're still experiencing issues after doing that.
                          Still might to rule it out for me too though.

                          I've been monitoring unbound and it's been going strong for 13371 seconds now!
                          Memory usage of unbound doesn't seem to be particularly high although it is increasing slowly which is probably to be expected.

                          Just set logging to level 5 to try and capture more info although not sure the differences between 4/5 will help as it seems to be related identifying which client is having an issue and I know I'm experiencing it across device types.
                          This has meant that unbound has been restarted so will see how it goes...

                          M 1 Reply Last reply Reply Quote 1
                          • K
                            Kempain
                            last edited by

                            unbound-control -c /var/unbound/unbound.conf stats_noreset | grep total
                            total.num.queries=159
                            total.num.queries_ip_ratelimited=0
                            total.num.cachehits=61
                            total.num.cachemiss=98
                            total.num.prefetch=0
                            total.num.expired=0
                            total.num.recursivereplies=98
                            total.requestlist.avg=1.11224
                            total.requestlist.max=31
                            total.requestlist.overwritten=0
                            total.requestlist.exceeded=0
                            total.requestlist.current.all=0
                            total.requestlist.current.user=0
                            total.recursion.time.avg=1.462659
                            total.recursion.time.median=1.03385
                            total.tcpusage=0
                            
                            

                            Unbound has only just restarted so take those with a pinch of salt.

                            Interesting @tentpiglet mentioned 'DNS_PROBE_FINISHED_NXDOMAIN' errors in the browser because I've also been experiencing those at the same time as having DNS issues so I believe they are in some way related.

                            johnpozJ 1 Reply Last reply Reply Quote 1
                            • M
                              Mikymike82 @Kempain
                              last edited by

                              @kempain Same here, but in my production environment i can only troubleshoot so much.... im very curious if you can find anything else, rather then my workaround.

                              K 1 Reply Last reply Reply Quote 1
                              • K
                                Kempain @Mikymike82
                                last edited by Kempain

                                @mikymike82

                                Mine is at home fortunately not in a corporate environment although I do have the wife's complaints to contend with 😅

                                I have the image on USB ready to go with my backup in conf so I should be able to get back up and running pretty quickly once I finally decide to bite the bullet and do a re-install.
                                Just a bit wary of blowing out my settings because I'm using HAProxy and bunch of certs for internal services.
                                Relatively new to pfSense so don't want to F it up and spend all night fixing it.

                                1 Reply Last reply Reply Quote 1
                                • K
                                  Kempain
                                  last edited by

                                  Could it be an issue with cache?

                                  4972725c-10bd-4085-af99-e1ecb74987b0-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • K
                                    Kempain
                                    last edited by

                                    Doing more nslookups from client during the issue I noticed a few things that seem pretty consistent.

                                    My initial request/s to pfSense seem to timeout despite my client knowing the IP of pfSense.

                                    If I keep placing requests, eventually I get a response, and usually only to IPv6 first.
                                    Then in the next response both IPv6 and IPv4 after more timeouts.

                                    After it does fully resolve, subsequent requests seem ok for a while.
                                    It seems like it takes a few tries to resolve some un-cached addresses sometimes.

                                    Unbound is not restarting at this time as I can see it's been running for a while now.

                                    nslookup youtu.be
                                    Server:  pfsense.localdomain
                                    Address:  10.x.x.x
                                    
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    *** Request to pfsense.localdomain timed-out
                                    
                                    nslookup youtu.be
                                    Server:  pfsense.localdomain
                                    Address:  10.x.x.x
                                    
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    Name:    youtu.be
                                    Address:  2a00:1450:4009:81e::200e
                                    
                                    nslookup youtu.be
                                    Server:  pfsense.localdomain
                                    Address:  10.x.x.x
                                    
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    DNS request timed out.
                                        timeout was 2 seconds.
                                    Name:    youtu.be
                                    Address:  2a00:1450:4009:81e::200e
                                              142.250.180.14
                                    
                                    version: 1.15.0
                                    verbosity: 5
                                    threads: 4
                                    modules: 2 [ validator iterator ]
                                    uptime: 19646 seconds
                                    options: control(ssl)
                                    unbound (pid 96286) is running...
                                    
                                    
                                    total.num.queries=10304
                                    total.num.queries_ip_ratelimited=0
                                    total.num.cachehits=2806
                                    total.num.cachemiss=7498
                                    total.num.prefetch=0
                                    total.num.expired=0
                                    total.num.recursivereplies=7497
                                    total.requestlist.avg=3.25433
                                    total.requestlist.max=39
                                    total.requestlist.overwritten=0
                                    total.requestlist.exceeded=0
                                    total.requestlist.current.all=3
                                    total.requestlist.current.user=1
                                    total.recursion.time.avg=9.417250
                                    total.recursion.time.median=0.423254
                                    total.tcpusage=0
                                    
                                    
                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @Kempain
                                      last edited by

                                      @kempain
                                      b3d85d64-b963-4a86-b712-6a8f2936f59c-image.png

                                      IMHO, this says to me :
                                      nslookup tries to contact a fist DNS server, after the time out, it decided it can't.
                                      A next DNS server is tried. It can't neither.
                                      A third one is tried (pfsense ?) and this time there is an answer.

                                      What do you have here ( Dashboard System information ) :

                                      c273b375-e8fd-4928-9b50-e20d9ddf8a76-image.png

                                      ?

                                      ccadcb29-260a-4c71-b077-ec3020d92940-image.png

                                      You have unbound running with maximum log details ?
                                      Ok to debug, but think about putting that back to default as soon as possible.
                                      Max logd details will overflow the (small) max log file size, so it will get rotated often == even more system and disk resources used.

                                      Run on the command line

                                      grep 'start' /var/log/resolver.log
                                      

                                      and try the settings I showed above, under Services > DNS Resolver > General Settings, remove the check from :
                                      DHCP Registration
                                      OpenVPN Clients

                                      These two should be unchecked if you use pfBlockerng-devel anyway.

                                      Wait a day or so and run the command again.

                                      unbound will also restart on interface events, like a WAN that changes his IP. Or some other interface goes down and up. These events can be seen in the main system log.

                                      @tentpiglet said in Slow DNS after 22.05:

                                      My wife was also reporting random disconnects from an online game she was playing,

                                      This might be a red flag.
                                      Game playing involves no DNS interfaction.
                                      Its here PC/device against the male server. If this connection gets interrupted, then the issue is : you have a bad connection.
                                      It could be local, like : the wifi is plain bad. Easy to test : that issue goes away as soon as you roll out a cable.
                                      Or worse, your ISP uplink isn't as good as you think it is.
                                      A bad uplink would also explain unreachable remote DNS servers.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      K 3 Replies Last reply Reply Quote 1
                                      • K
                                        Kempain @Gertjan
                                        last edited by Kempain

                                        @gertjan said in Slow DNS after 22.05:

                                        What do you have here ( Dashboard System information ) :

                                        Thanks for the reply @Gertjan

                                        I have pfSense itself (127.0.0.1) and 2 remote name servers from quad9 listed, although my understanding is that those aren't actually used anyway because I have it set to use local ignore remote. Interestingly I don't have the IPv6 listing that you have but I may have disabled something there?

                                        5fecc523-6a18-4d0a-a964-4a0bd5e755d6-image.png

                                        b6a08085-faf2-4ab4-8e35-05717cee237a-image.png

                                        I don't see any unbound restarts (start of service messages) when checking the logs:
                                        1742478a-0823-4e25-9d19-e956f2b8fefb-image.png

                                        Unbound has been up for about 15 hours now:
                                        ebecc122-7012-4e17-96d3-2072649edda7-image.png

                                        I've removed the external DNS now just to rule that out so it should just be using local now.

                                        From what you said, it sounds like it's failing on all DNS servers if it's trying one after the other, as you can see there are occasions it times out twice and also three times. Not sure why it would bomb out after 2 attempts if it is running through the list of DNS servers though because there are 3 and the 2 remote are supposed to be ignored anyway from my understanding.

                                        What I find strange is it seems to be having issues contacting pfSense itself like pfSense isn't responding at all (or DNS on pfSense at least).

                                        GertjanG 1 Reply Last reply Reply Quote 0
                                        • K
                                          Kempain @Gertjan
                                          last edited by

                                          @gertjan said in Slow DNS after 22.05:

                                          DHCP Registration
                                          OpenVPN Clients

                                          Forgot to mention these were already disabled and have always been on my box.

                                          1 Reply Last reply Reply Quote 0
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @Kempain
                                            last edited by

                                            @kempain said in Slow DNS after 22.05:

                                            total.recursion.time.avg=1.462659
                                            total.recursion.time.median=1.03385

                                            Your avg to resolve something is 1.5 seconds? Well that is going to be problematic for sure.. clients timeout normally at 2 seconds.

                                            Then you have this

                                            total.recursion.time.avg=9.417250

                                            Yeah you have a problem with talking to the NSs for sure..

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            1 Reply Last reply Reply Quote 1
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