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    SG-4860 crashing daily

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Mmm, those are all different. That is looking more like a memory fault unfortunately.

      Are you able to try a clean install of 22.05?

      Steve

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      • H
        homer2320776 @stephenw10
        last edited by

        @stephenw10 This is currently the production firewall for this location. I purchased a XG-1537 last year and a stack of new switches to install but haven't scheduled a time to replace it all.

        I'll try to reload the 4860 after everything stabilizes.

        Last nights crash dump.
        textdump.tar.0

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Mmm, another similar crash but different panic. Again it doesn't point to any specific thing and looks increasingly like a hardware issue unfortunately.

          Steve

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          • H
            homer2320776 @stephenw10
            last edited by

            @stephenw10 The device hadn't crashed in a few days, but this morning it has a PHP crash log as well.

            [12-Aug-2022 00:42:00 UTC] PHP Warning:  Static function mbereg_search() cannot be abstract in Unknown on line 0
            

            textdump.tar.0

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, that looks different, more like it just ran out of memory.

              That also ties in with this:
              <6>pid 71216 (unbound), jid 0, uid 59: exited on signal 11

              If you check the monitoring graphs in Status > Monitoring do you see memory usage increasing with time?

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                homer2320776 @stephenw10
                last edited by

                @stephenw10 I checked the memory graph for a 2 day period with 5 min resolution and didn't see the free memory decrease except during the crashes.

                bf256829-12a8-47da-ab13-85b2767805f6-image.png

                I'll keep a watch for anything new.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Mmm, I agree, it doesn't look like it's exhausting the memory directly.

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                    homer2320776 @stephenw10
                    last edited by

                    @stephenw10 I believe I have narrowed the issue down to the tailscale package. I noticed when I came back from vacation that the firewall had been up over 8 days w/o a crash.

                    Checking the logs showed that either PHP or PHP-CGI was exiting on signal 11 with a core dump, and the services section showed that tailscale wasn't running either.

                    On a hunch I started the tailscale service yesterday morning to see if a crash would happen. Sure enough, last night it crashed again.

                    Attached is the latest dump. textdump.tar.0

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      So you had disabled tailscale while you were away? Or it had stopped by itself and then crashed after you restarted it?

                      Steve

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                        homer2320776 @stephenw10
                        last edited by

                        @stephenw10 tailscale had crashed apparently, but the connections it made we're still running so I didn't notice the service itself was down.

                        I restarted the service yesterday morning to see if it was the cause of the crashes, then this morning when I logged in, I saw the crash report.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, not familiar to me. Let me see if any one else has seen it....

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