Gateway offline, Packetloss
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Right but you said it also failed with the ISP router in router mode, yes?
In router mode pfSense would be pulling a lease in the local private subnet from the ISP router (double NAT). So if it also fails there the failure must be local.
Steve
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@stephenw10 In routing mode i checked with my laptop and it is giving internet from the isp router not from the pfsense. But when putting the router to bridge mode and trying to access internet, it is just showing gateway down but the link is UP.
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@stephenw10 I just checked the pfsense with my other isp and it is taking the Local ip of that router since the isp is on dynamic mode and internet is working with it. Also shows the gateway is up, but with the static ip it wont work, just showing gateway down.
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Ah, OK. So you are trying to use a static IP and it fails?
If you leave the ISP router in router mode and set the pfSense WAN as DHCP does it connect and pull a lease on the ISP routers LAN subnet?
You will have to be sure the pfSense LAN subnet does not conflict with that.@apaar said in Gateway offline, Packetloss:
as well as on static mode connecting directly to PC.
How exactly did you do that test?
Steve
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@stephenw10 I have 2 ISP’s one for the home network, which is running on dynamic mode and the other ISP is on static for my home servers. So i tested the dhcp lease on my home network which is running the dynamic ip and i just set the configured the pfsense to Dhcp mode and it grabbed the ip and the local gateway of the router.
But with the other ISP in the static mode the gateway is showing offline and 100% packet loss. -
@apaar said in Gateway offline, Packetloss:
But with the other ISP in the static mode the gateway is showing offline and 100% packet loss
Do you have the correct gateway/settings?
Is the subnet set correctly on that WAN? (if not, your IP maybe can't reach its gateway) -
@steveits I did check the IP and the gateway and set the subnet to 24 bit for 255.255.255.0. If i m correct.
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If you connect a PC directly to the static config ISP and set those same values does it work as expected?
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@stephenw10 yes it does.
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Ok then either pfSense is not using the interface as expected or the ISP is not allowing it.
Perhaps the interface assigned is not the one you're using. Or maybe the ISP has blocked the MAC address.
Do you see the ISPs gateway as a complete entry in the ARP table? In Diag > ARP?
Steve
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@stephenw10 The interface is detecting on the other ISP, But the ISP wont block the mac address. I ll check the table.
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@stephenw10 IP is showing permanent with the gateway incomplete, What does that mean ?
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@apaar I'm curious, if you reboot pfSense, does it then come up or does it stay down?
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@robh-0 The link is up but the gateway is down.
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@apaar I understand. Mine started doing the same thing recently. If I disconnect one ISP from pfSense, the gateway goes down due to packet loss and fails over to the other ISP as it should. When I reconnect the ISP, it never comes back up. I tried all sorts of things just as you have to resolve this issue, but nothing works. I rebooted the pfSense box and all WANs came back as they were supposed to.
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@robh-0 Sir I m using only 1 ISP on my Pfsense route, I hooked it up to my other ISP to check the DHCP and the lan ports.
I m using only one static ip ISP on the Pfsense router, Which is just showing gateway down. I have restarted, Factory reset the router multiple times and still the same, I know the configuration is correct because i remember it very well, also the ISP technician had a look at the configuration and said it should work but it isn't. -
@apaar The issue I'm experiencing would occur if I only had one ISP.
What happens if you disable gateway monitoring? You really don't need monitoring with only one ISP.
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@apaar said in Gateway offline, Packetloss:
incomplete
https://docs.netgate.com/pfsense/en/latest/monitoring/status/arp.html
"A MAC address listed as (Incomplete) indicates that the firewall has attempted to discover the host via ARP but it has not yet received a valid response."Can you post your WAN interface settings?
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This post is deleted! -
@steveits Sure!
