Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-2100 HANGING UNIT

    Official Netgate® Hardware
    7
    60
    10.2k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      rcoleman-netgate Netgate @kevs
      last edited by

      @kevs Follow the instructions here:

      https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html

      Run the fsck -y command 5-10 times before rebooting.

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

      K 1 Reply Last reply Reply Quote 0
      • K
        kevs @rcoleman-netgate
        last edited by

        Hi Sir @rcoleman-netgate

        Please see the screenshot below after we did your recommendations. Is it fixed now?
        1 (1).png
        2.jpg
        3.jpg
        4.jpg
        5.jpg
        6.jpg

        GertjanG R 2 Replies Last reply Reply Quote 0
        • GertjanG
          Gertjan @kevs
          last edited by

          @kevs

          Looking ok now.
          remember, if possible, never remove the power, halt the box using console command or GUI command.
          If power had to be removed because the box doesn't pass any traffic, use the console to access it, and reboot.
          If you have to remove the power, use console to do file system check.

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          K 1 Reply Last reply Reply Quote 0
          • K
            kevs @Gertjan
            last edited by

            Hi @gertjan

            I am trying to get into the configuration page. It seems that the ports are not working. I can't get through the default IP and password. Please see the video on the link for your reference. No light on ports

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @kevs
              last edited by

              @kevs

              Just to be sure : do not use a PC at the other end, use a simple switch to test.
              If the cross over negotiation fails because the PC doesn't support MIDX, then the link won't come up.

              From what I recall, the 21000 ports are switched also. Factory Reset the device to see if that helps.
              If the leds stay out using a switch, then it's Netgate support time.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                The switch ports in the 2100 (LAN 1-4) should always support auto-MDI/X so they should link unless they are disabled.

                At the console use option 8 to drop to the command line then run: etherswitchcfg

                That should either show you the current switch config or an error if it can't reach the switch.

                Steve

                1 Reply Last reply Reply Quote 0
                • R
                  rcoleman-netgate Netgate @kevs
                  last edited by

                  @kevs Yes, if it boots you're set.
                  I would reimage with 22.05-RELEASE and go with ZFS so you don't have to do this (as often) in the future.

                  https://go.netgate.com << -- open a ticket there requesting the firmware.

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    kevs @rcoleman-netgate
                    last edited by

                    Hi @rcoleman-netgate

                    I already downloaded the pfsense image to reinstall the firmware and I extract it using 7zip since the extension file is .gz but when I open the win 32 disk imager cannot find the extracted pfsense .img so I cannot put it in the USB flash drive. Can you please help me with this?

                    bingo600B GertjanG 2 Replies Last reply Reply Quote 0
                    • bingo600B
                      bingo600 @kevs
                      last edited by

                      @kevs
                      You could try Balena Etcher
                      https://www.balena.io/etcher/

                      With that one you don't even have to extract the .gz image , just point at that .gz

                      /Bingo

                      If you find my answer useful - Please give the post a 👍 - "thumbs up"

                      pfSense+ 23.05.1 (ZFS)

                      QOTOM-Q355G4 Quad Lan.
                      CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                      LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                      1 Reply Last reply Reply Quote 1
                      • GertjanG
                        Gertjan @kevs
                        last edited by Gertjan

                        @kevs said in SG-2100 HANGING UNIT:

                        I already downloaded the pfsense image to reinstall the firmware and I extract it using 7zip since the extension file is .gz

                        So you received a mail from Netgate with a link to download the firmware.

                        It said :

                        fd2c4ab1-e86a-404c-b5ba-0b20cda05918-image.png

                        My advise : do what they proposed => use https://etcher.io to write the image. It can't be easier. No need to dezip. I tried it yesterday, it was a 3 click manipulation.
                        Btw : win32 ? Except for the local ancient technology museum, these do not exist any more, right ? 😊

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        K 1 Reply Last reply Reply Quote 0
                        • K
                          kevs @Gertjan
                          last edited by

                          Hi @gertjan

                          I already put the image using the etcher.
                          Now I tried to reinstall the image and finished the USB boot process but when I restart it seems that the new image did not install/replace in the old one. It came back to the old version 22.01, not the new 22.05
                          Please see the attached screenshots for your reference.

                          1.png
                          2.png
                          3.png

                          bingo600B 1 Reply Last reply Reply Quote 0
                          • bingo600B
                            bingo600 @kevs
                            last edited by

                            @kevs

                            Seems to be 22.05 to me

                            03fbf022-efe3-4baf-897a-29bfba515abd-image.png

                            If you find my answer useful - Please give the post a 👍 - "thumbs up"

                            pfSense+ 23.05.1 (ZFS)

                            QOTOM-Q355G4 Quad Lan.
                            CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                            LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                            K 2 Replies Last reply Reply Quote 0
                            • K
                              kevs @bingo600
                              last edited by

                              Hi @bingo600

                              Yes it is 22.05 because it was booted via USB but when I removed the USB it will came back to the old one which is 22.01 I do not know why it cannot rewrite the new version in my device.

                              1 Reply Last reply Reply Quote 0
                              • K
                                kevs @bingo600
                                last edited by

                                Hi @bingo600

                                When I removed the USB, this now happened when I reboot the firewall.

                                4.png

                                bingo600B GertjanG 2 Replies Last reply Reply Quote 0
                                • bingo600B
                                  bingo600 @kevs
                                  last edited by bingo600

                                  @kevs
                                  I have no experience with the 2100 .....
                                  Just wanted to point out that it wrote 22.05 in the screenshots you provided.

                                  Just a thought ... Are you sure you installed the 22.05 onto the 2100 disk , and not the USB

                                  On an Intel system , I don't think o have ever seen the "pfsense login prompt" , when booted from an Install-Stick.

                                  /Bingo

                                  If you find my answer useful - Please give the post a 👍 - "thumbs up"

                                  pfSense+ 23.05.1 (ZFS)

                                  QOTOM-Q355G4 Quad Lan.
                                  CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                                  LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                                  1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @kevs
                                    last edited by

                                    @kevs

                                    cc8ceee5-7b76-46f5-9fb8-50dfcd5a5409-image.png

                                    While rebooting, disk are logically detached - also known as unmounted.
                                    Like Windows, FreeBSD doesn't like it at all when USB drives are removed without OS intervention.

                                    ugen1.2 - da0:umass etc are all names for your USB stick.
                                    Like Windows, you do not install Windows on the USB disk you install from, but to the hard disk build in your system.
                                    It really looks like somewhat unexpected happened to the drive : did you install pfSense onto the USB drive instead of the build in "2100" drive (whatever its name might be ?)

                                    Rebuild your USB stick.
                                    Re install pfSense, and this time, look carefully to the list with 'drives' listed when choosing the destination disk.
                                    There should be a 'device' that is the drive build into the 2100. Use the pfSense "2100" doc to know what it looks, how it's called.
                                    If nothing is listed ... well, that would be an issue. Drive do die ...

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    K 1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      What was the exact name if the recovery image you wrote to the USB stick?

                                      That doesn't look like the correct image to me.

                                      Steve

                                      K 1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Or in fact it looks like you have an m.2 SSD in your 2100 and you may have installed 22.05 to the eMMC instead?

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          kevs @Gertjan
                                          last edited by

                                          @gertjan said in SG-2100 HANGING UNIT:

                                          Re install pfSense, and this time, look carefully to the list with 'drives' listed when choosing the destination disk.

                                          Actually, there is no prompt disk destination if where about to install the new pfsense version.

                                          what I did is I made the USB into a bootable USB in which I put the pfsense image, then I plugged the USB into the firewall then powered it up, when it was now booting I pressed any key to stop the auto boot then I type the "run usbrecovery" in the command line. I am expecting the prompt to let me choose in what location would I want to install the new version but no prompt at all instead continue booting from the USB image.

                                          1 Reply Last reply Reply Quote 0
                                          • K
                                            kevs @stephenw10
                                            last edited by

                                            Hi Sir @stephenw10

                                            This is the image name that I downloaded over the internet and write on the bootable USB.
                                            pfSense-plus-Netgate-2100-22.05-RELEASE-aarch64.img

                                            stephenw10S 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.