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    MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • T
      TheWaterbug
      last edited by TheWaterbug

      My MBT-2220 was running fine with 2.4.4 installed on it, and I tried to install either pfsense+ 22.05 or pfsense 2.6 CE, following these instructions:

      https://docs.netgate.com/platforms/minnowboard/pfsense-dual-ethernet.html

      I imaged a memstick using Balena Etcher on my Mac, put that in the lower USB slot, plugged in power, and ran the installer with all the default options.

      When I select the final Reboot and remove the memstick, the MBT-2220 gets partway through the startup sequence, and then hangs at:

      mountroot>
      

      Further up is the line:

      Trying to mount root from zfs:pfSense/ROOT/default []...
      Mounting from zfs:pfSense/ROOT/default failed with error 2: unknown file system.
      

      7e265443-72e2-4151-bc06-0123973eed9b-image.png

      I have tried this with 2 different images:

      • pfSense-plus-memstick-ADI-22.05-RELEASE-amd64.img.gz (sent to me by TAC)

      • pfSense-CE-memstick-2.6.0-RELEASE-amd64.img.gz (downloaded from https://www.pfsense.org/download/ with AMD64/USB Memstick/VGA selected)

      and I get the same behavior. I have tried installing several times with each installer, using 3 different memsticks, and I always get the same result.

      I did exit to the shell after one installation to check vi /boot/loader.conf, and it does contain:

      zfs_load="YES"
      

      279f47de-c864-4650-b6fe-09c4ea14f8fa-image.png

      What do I do next?

      R 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You need to install as UFS. Or disable the i915 graphics driver that allows hotplug on the HDMI port.
        There is a resource issue when trying to load both the i915 driver and the required ZFS modules in a UEFI system. It runs out of staging space. If you look at the beginning of the boot sequence you will likely see an error showing that.
        See: https://docs.netgate.com/pfsense/en/latest/releases/22-01_2-6-0.html?highlight=minnow#installer

        The UEFI loader has recently been updated in dev snapshots and will hopefully allow that in the future.

        Steve

        1 Reply Last reply Reply Quote 1
        • R
          rcoleman-netgate Netgate @TheWaterbug
          last edited by

          @thewaterbug said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

          pfSense-plus-memstick-ADI-22.05-RELEASE-amd64.img.gz (sent to me by TAC)

          This won't work on a Minnowboard at all - the MBT can only run CE installers.

          As for 2.6 - that's an odd thing to have happen - can you install UFS on the system?

          Ryan
          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
          Requesting firmware for your Netgate device? https://go.netgate.com
          Switching: Mikrotik, Netgear, Extreme
          Wireless: Aruba, Ubiquiti

          T 1 Reply Last reply Reply Quote 1
          • T
            TheWaterbug @rcoleman-netgate
            last edited by

            @rcoleman-netgate said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

            @thewaterbug said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

            pfSense-plus-memstick-ADI-22.05-RELEASE-amd64.img.gz (sent to me by TAC)

            This won't work on a Minnowboard at all - the MBT can only run CE installers.

            I opened support ticket 1145031294 to ask about the latest for my SG-1100 and MBT-2220, and TAC replied with:

            For MBT-2220

            Please use the following link to access the 22.05 firmware:

            https://nc.netgate.com/nextcloud/s/<stuff>

            Here is the SHA256 checksum to verify if needed:

            https://nc.netgate.com/nextcloud/s/<morestuff>

            https://docs.netgate.com/pfsense/en/latest/install/download-installer-image.html#verifying-the-integrity-of-the-download

            Verify you're using this image:

            pfSense-plus-memstick-ADI-22.05-RELEASE-amd64.img.gz

            We recommend using https://etcher.io to write the image.

            Reinstall instructions:

            https://docs.netgate.com/pfsense/en/latest/solutions/sg-2220/reinstall-pfsense.html

            but maybe they got the MBT-2220 and the SG-2220 mixed up, because the reinstall link is for the SG-2220. (BTW, having two different models with the same digits is really confusing!!!)

            R stephenw10S 2 Replies Last reply Reply Quote 1
            • R
              rcoleman-netgate Netgate @TheWaterbug
              last edited by

              @thewaterbug said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

              (BTW, having two different models with the same digits is really confusing!!!)

              Don't get me started on the C-2758 and XG-2758.

              Ryan
              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
              Requesting firmware for your Netgate device? https://go.netgate.com
              Switching: Mikrotik, Netgear, Extreme
              Wireless: Aruba, Ubiquiti

              T 1 Reply Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator @TheWaterbug
                last edited by

                @thewaterbug said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

                BTW, having two different models with the same digits is really confusing!!!

                ๐Ÿ™Š

                Yes, sorry about that. Use the 2.6 memstick installer and install UFS and you should be good to go.

                T 1 Reply Last reply Reply Quote 1
                • T
                  TheWaterbug @stephenw10
                  last edited by

                  @stephenw10 said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

                  @thewaterbug said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

                  BTW, having two different models with the same digits is really confusing!!!

                  ๐Ÿ™Š

                  Yes, sorry about that. Use the 2.6 memstick installer and install UFS and you should be good to go.

                  Thanks! Installed and running in a sandbox now. I'll wait until after hours to swap it back into Production.

                  BTW, the documentation at:

                  https://docs.netgate.com/platforms/minnowboard/pfsense-dual-ethernet.html

                  should probably be updated to include:

                  • Instructions to choose any option other than ZFS!

                  • A note about pressing F2 to set the firmware to boot from the USB drive. I'm 99% sure I did not change this from its default after I bought this in 2018, but it was set with the USB drive at the bottom of the list, and it would not boot from the installer.

                  Right now the instructions are way too simple, e.g. "Follow the prompts to install pfSense software."

                  I've spent 2.5 days fighting with this box now.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    I agree. I'll get something added in there. Thanks

                    T 2 Replies Last reply Reply Quote 1
                    • T
                      TheWaterbug @rcoleman-netgate
                      last edited by TheWaterbug

                      @rcoleman-netgate said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

                      @thewaterbug said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

                      (BTW, having two different models with the same digits is really confusing!!!)

                      Don't get me started on the C-2758 and XG-2758.

                      And don't forget the PCEngines APU that was sold as the Netgate APU2, not to be confused with the PCEngines APU2. Of course no one would get that confused because pfsense now reports it as an APU.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        To be fair the APU2 didn't exist at that time. Neither did the APU4. ๐Ÿ˜‰

                        1 Reply Last reply Reply Quote 0
                        • T
                          TheWaterbug @stephenw10
                          last edited by

                          @stephenw10

                          If you're working on documentation, you may want to add to the SG-1100 usb/serial console instructions, driver installation instruction section, for macOS:

                          https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html

                          that, on any modern version of macOS, the Prolific driver needs to be explicitly enabled in System Preferences: Security & Privacy after installation. Otherwise it won't load.

                          The Prolific driver page does mention it in the fine print:

                          https://prolificusa.com/product/pl2303gl-8-pin-usb-uart-bridge-controller/

                          but I missed it the first time, and I spent a few hours trying to figure out why I couldn't get a console up, despite I knew for 100% sure that I'd done it before. But last time was a few years ago, before my Mac required driver signing.

                          R 1 Reply Last reply Reply Quote 0
                          • R
                            rcoleman-netgate Netgate @TheWaterbug
                            last edited by

                            @thewaterbug said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

                            If you're working on documentation

                            The best bet for documentation corrections/changes it to open a redmine for it.
                            https://redmine.pfsense.org/

                            Ryan
                            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                            Requesting firmware for your Netgate device? https://go.netgate.com
                            Switching: Mikrotik, Netgear, Extreme
                            Wireless: Aruba, Ubiquiti

                            T 1 Reply Last reply Reply Quote 0
                            • T
                              TheWaterbug @rcoleman-netgate
                              last edited by

                              @rcoleman-netgate

                              Done:

                              https://redmine.pfsense.org/issues/13568

                              1 Reply Last reply Reply Quote 0
                              • T
                                TheWaterbug @stephenw10
                                last edited by

                                @stephenw10 said in MBT-2220 Fresh Install (22.05/2.6CE) Hangs at Mountroot>:

                                I agree. I'll get something added in there. Thanks

                                I see it! Thanks! I'll probably forget all about this and have to read it again next time I have to install.

                                1 Reply Last reply Reply Quote 0
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