For Sale post deleted without warning and other Netgate support failures

[johnpoz]

@bldnightowl said in For Sale post deleted without warning and other Netgate support failures:

I also can't chat with them directly because they do not "follow" me

Who are you trying to chat with? Someone doesn't have to follow you to be able to start a chat with them afaik. That would be a odd restriction. The only restriction I know of is signature needing at least 5 rep points, you have 16.

[bldnightowl]

@stephenw10 I appreciate that clarification. The device has now been sold -- but the system wouldn't allow me to delete the post.

[bldnightowl]

@johnpoz As I stated above, I was tying to chat with @rcoleman-netgate. See attached screenshots.

[stephenw10]

Ah, that looks like a user specific setting. I imagine Ryan was being bombarded by chats at some point and disabled it.

Steve

[johnpoz]

@bldnightowl yup that is a user defined restriction..

See I do not have that set, start a chat with me for a test if you want.

edit: I could understand why he might set that though, I want to set it myself some times ;) you would be surprised how many people can hit you up wanting personalized support.. Even with a signature asking not to chat me for help unless mod related.

[mer]

@johnpoz said in For Sale post deleted without warning and other Netgate support failures:

Even with a signature asking not to chat me for help unless mod related.

Heh. Like anyone actually reads a signature.

[johnpoz]

@mer said in For Sale post deleted without warning and other Netgate support failures:

Like anyone actually reads a signature.

True.. But I have a enough posts, you would think they would of spotted it as some point - heheh

[rcoleman-netgate]

@bldnightowl Hi. I'm back from holiday now.

I moved your post, as @stephenw10 noted, into a space that was apparently dead and for that I apologize. I did not realize that was the case.

I have my DMs shut off so that it is not some place I have to monitor (in addition to Reddit posts, general forum posts, and my full-time duties in TAC). It's intended to keep me from being swamped with private requests for assistance, and mod-related things can be raised in many different environments rather than specifically as a DM to someone.

[stephenw10]

Not your fault, it wasn't hidden when you moved it. That was all on me.

[HannaKrou]

This post is deleted!