Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    pfSense won't get IP from Frontier Fiber.

    Scheduled Pinned Locked Moved General pfSense Questions
    43 Posts 8 Posters 8.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      Jarhead @stephenw10
      last edited by

      I have a couple of Frontier installs going through a managed switch and they work fine. Yours will too.
      You won't be using the sfp+ ports though, all copper since you'll have to use their ONT.

      R 1 Reply Last reply Reply Quote 0
      • R
        random_pawn @Jarhead
        last edited by random_pawn

        Good to have options. These are combo SFP+ ports supporting 10 Gbe. My pfsense box uses one already using a copper module. Although I bet Hyper-V will handle it as is.

        The waiting game now... Have to wait for construction in the neighborhood first.

        Q 1 Reply Last reply Reply Quote 0
        • Q
          q54e3w @random_pawn
          last edited by

          Just had Frontier 1gbps service installed with the new black ONT. Engineer connected it to my pfSense 2.5.2 routers WAN port replacing my Spectrum S33 modem and it picked up a public WAN address without hiccup or any VLAN0 messing.

          1 Reply Last reply Reply Quote 0
          • S
            scottv
            last edited by

            Anyone figure out how enable the PfSense box to get an IP address on the WAN port for Frontier Fiber?

            I also have a White Frontier ONT and an Arris NVG468MQ router they provided. My Pfsense box has never been able to grab a WAN IP address unless the Arris router is in front of it. If I plug my Mac or other PCs directly to the ONT they can obtain a WAN IP without a problem without the Arris router.

            I just recently upgraded to the 2GB service but the tech wasn't trained or didn't know that you needed new hardware so I'm still waiting for the new hardware that supports 2GB connections; however, I have a new PfSense box from Protecli that supports 2.5GB connections and a Zyxel 2.5GB unmanaged switch, so I thought I would again try to plug the ONT directly into the PfSense box but it still won't grab an IP address on the WAN port.

            J 1 Reply Last reply Reply Quote 0
            • J
              Jarhead @scottv
              last edited by

              @scottv
              You have a few options.
              Search the forum for vlan0.

              There's a script you can use, you can put a switch in between the ONT and pfSense or you can put their router in bridge mode depending on which they give you.

              R S 2 Replies Last reply Reply Quote 0
              • R
                rcoleman-netgate Netgate @Jarhead
                last edited by

                @jarhead said in pfSense won't get IP from Frontier Fiber.:

                There's a script you can use

                Should be noted here the script is technically side-loading and if you have a TAC support subscription that can possibly result in not receiving support. Not an absolute but an advisory.

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                J 1 Reply Last reply Reply Quote 0
                • J
                  Jarhead @rcoleman-netgate
                  last edited by

                  @rcoleman-netgate Can he have a TAC subscription with a Protectli? Thought that was just for Netgate equipment.

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    rcoleman-netgate Netgate @Jarhead
                    last edited by

                    @jarhead TAC support is available on any system that runs a current version of pfSense (CE or Plus) and can be purchased at any time at https://shop.netgate.com/collections/support

                    Ryan
                    Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                    Requesting firmware for your Netgate device? https://go.netgate.com
                    Switching: Mikrotik, Netgear, Extreme
                    Wireless: Aruba, Ubiquiti

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      Jarhead @rcoleman-netgate
                      last edited by

                      @rcoleman-netgate Good to know. Thanks.

                      1 Reply Last reply Reply Quote 1
                      • S
                        scottv @Jarhead
                        last edited by

                        @jarhead
                        Thanks for the options; however, I found an easier 3rd option which is switching to OPNsense. I am up and running on my own equipment without Frontier's router in Bridge mode and only spent a couple hours work to install and configure to my needs. Now I am running at 2000Mbps and don't even need to wait for Frontier's new equipment and tech to show up. I am sure they will want to install it whenever it gets in and I will just remove it after they leave...

                        Will re-consider pfSense once it's fixed but my needs are pretty simple and it's just as easy for me to switch to a different solution.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          It's fixed in 2.7 snapshots if you want to try it.

                          https://www.pfsense.org/snapshots/

                          S 2 Replies Last reply Reply Quote 0
                          • S
                            scottv @stephenw10
                            last edited by

                            @stephenw10
                            I will update the pfSense install to 2.7 snapshots on my FW Vault with 1gb connections to see how that works. Thanks for the info.

                            1 Reply Last reply Reply Quote 1
                            • S
                              scottv @stephenw10
                              last edited by

                              @stephenw10

                              Is there a specific setting in 2.7.0.a.20221104.0600 to enable this to work?

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                There should not be. Not just to accept priority tagged DHCP offers.

                                If you are using igb or em NICs you will need to disabled hardware VLAN tagging but I think you said you have 2.5G NICs? If those are igc they should need anything. If they are re it's possible they might need something I've not tested it there.

                                Steve

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  scottv @stephenw10
                                  last edited by

                                  @stephenw10

                                  Okay so I have 2 Protectli FW4 boxes one has the 1G connections and the other has the 2.5G. I reconfigured the 1G box for version 2.7 since the 2G box was working on OPNsense. I see that the 1G box has as a different problem related to the hardware VLAN tagging so I will re-configure the 2G box on v2.7 which has the igc NICS and see how that works... I didn't realize the box with the 1G NICs had a different problem that upgrading wouldn't fix. Never a dull moment!

                                  Scott

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Well you can still test usefully by disabling hardware VLAN filtering on that NIC. For example:

                                    ifconfig igb0 -vlanhwfilter
                                    

                                    See: https://redmine.pfsense.org/issues/12821

                                    Steve

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      scottv @stephenw10
                                      last edited by

                                      @stephenw10

                                      I'm up and running on my Protectli FW4C with 2.5G NICs using the latest dev version. Speedtest is showing 1200Mbps down and 1600Mbps up on my 2G service.

                                      Will try out disabling the VLAN filtering on the FW4B tomorrow.

                                      Thanks!

                                      1 Reply Last reply Reply Quote 1
                                      • First post
                                        Last post
                                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.