Please Help Me Under Stand! What The Issue IS.

[rcoleman-netgate]

@lawrence1986

Go to Diagnostics->DNS Lookup

Look for the hostname

Post the results here.

[johnpoz]

@lawrence1986 said in Please Help Me Under Stand! What The Issue IS.:

The diagnostics tell me nothing because I can go to their website just fine

their website is not on signin.rockstargames.com is it?

In the dnslookup tool on pfsense - does this resolve?

[lawrence1986]

@rcoleman-netgate sure is.... https://signin.rockstargames.com/connect/authorize/rsg?returnUrl=/&lang=en-us&_gl=1y0fq40_gaMTQ2NTgyMDgzNC4xNjY4MzY2NDQw_ga_PJQ2JYZDQC*MTY2OTU3NDQ1NS41Mi4wLjE2Njk1NzQ0NTUuMC4wLjA.

[rcoleman-netgate]

@rcoleman-netgate said in Please Help Me Under Stand! What The Issue IS.:

@lawrence1986
Go to Diagnostics->DNS Lookup
Look for the hostname
Post the results here.

Like this:

[lawrence1986]

@rcoleman-netgate

[rcoleman-netgate]

@lawrence1986 You can't do a DNS request of a web page.

Just the hostname -- look at my example.

[lawrence1986]

@rcoleman-netgate

[rcoleman-netgate]

@lawrence1986 So it appears the issue isn't pfSense but your computer -- pfSense is finding the hostname without issue.

Can you load the URL that's failing from another device on your network?

[lawrence1986]

@rcoleman-netgate This is where this gets very interesting. I have four gaming PCs, all doing the same thing. excluding the two laptops Remember when you said I was making it muddy? That's because it is. It's incomprehensible. How is it possible that when I connect my modem to any computer in this house without the PFSense hooked up, it takes a matter of 30 seconds to load RockStar, and when I hook the PFSense back up, it won't even give me a glimmer of hope? I have done everything I could do; I am at a loss here.

[chpalmer]

@lawrence1986

Try disabling DNS Resolver and enable DNS Forwarder in the Services drop down..

See if that makes a difference..

[johnpoz]

@lawrence1986 so your saying 2 laptops on your network behind pfsense work?

@chpalmer why would that matter - clearly pfsense is resolving it, via what he just posted.

So some pc can not load the login page on the website?

If got to their website, then click the little user icon in the top right I go to the sigin url - and sure seems load.. Your saying you can not do that on most of your machines - but 2 laptops can?

[lawrence1986]

@johnpoz well I wasn't using the laptops normally we only use them when we travel but I just checked just for curiosity sake and it does the exact same thing that the 4 desktops do nothing cant get on rockstar

[rcoleman-netgate]

@lawrence1986 Open Command Prompt on any of the PCs that won't resolve the domain and run:

nslookup signin.rockstargames.com

[chpalmer]

@johnpoz said in Please Help Me Under Stand! What The Issue IS.:

@chpalmer why would that matter - clearly pfsense is resolving it, via what he just posted.

pfsense can go out via the DNS set on /system.php and completely bypass its own resolver. Ive had similar issues in the past that I was able to fix by doing what I suggested..

[lawrence1986]

This post is deleted!

[lawrence1986]

@chpalmer youtube Video of issue https://youtu.be/PQvJupYiTa4 it will be uploaded in like 5 to 10 mins

[rcoleman-netgate]

@lawrence1986 Is there a reason you ignore all our recommendations and do whatever comes to mind?

[lawrence1986]

@rcoleman-netgate Your recommendation hasn't gotten me any closer to my issue. half the things you asked. I did it a few days ago. You'd think I'd been waiting for a response for a week. Nah, I was just googling these forms, searching until I had no choice but to connect with you, which, to be honest, shouldn't be this difficult; it should be as simple as it sounds: install, run, and enjoy. but since I'm in a wonderful mood, keep asking me questions; maybe we will find the problem. Perhaps we will, or perhaps I am sol. Who really knows?

[rcoleman-netgate]

@lawrence1986 Ok so the DNS call is looked up and found via NSLOOKUP but your computer appears to be ignoring that.

ipconfig /all

And just the output for your primary connection on this computer (ETH or WiFi, whichever).

Also you can do a packet capture on the pfSense (Diagnostics->Packet Capture) on your interface filtered to just your test PC's IP address and you can further filter to UDP port 53 (to limit only to DNS requests) and see where it is going -- if the request ever gets to the pfSense interface).

What I suspect is that something else is taking your request and doing something to it.

[chpalmer]

@lawrence1986

Actually reading your other post you just put up.. (please refrain from cross posting..)

Since you are on Charter I am going to guess you are using a modem with the Puma6 chipset inside it.. Can you verify please?

Also- Can you get here? https://socialclub.rockstargames.com/