Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Please Help Me Under Stand! What The Issue IS.

    Scheduled Pinned Locked Moved General pfSense Questions
    84 Posts 6 Posters 16.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • L
      lawrence1986 @chpalmer
      last edited by

      @chpalmer youtube Video of issue https://youtu.be/PQvJupYiTa4 it will be uploaded in like 5 to 10 mins

      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @lawrence1986
        last edited by

        @lawrence1986 Is there a reason you ignore all our recommendations and do whatever comes to mind?

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        L 1 Reply Last reply Reply Quote 0
        • L
          lawrence1986 @rcoleman-netgate
          last edited by

          @rcoleman-netgate Your recommendation hasn't gotten me any closer to my issue. half the things you asked. I did it a few days ago. You'd think I'd been waiting for a response for a week. Nah, I was just googling these forms, searching until I had no choice but to connect with you, which, to be honest, shouldn't be this difficult; it should be as simple as it sounds: install, run, and enjoy. but since I'm in a wonderful mood, keep asking me questions; maybe we will find the problem. Perhaps we will, or perhaps I am sol. Who really knows? 316566051_1095102931206285_8727173571876107922_n.jpg

          R 1 Reply Last reply Reply Quote 0
          • R
            rcoleman-netgate Netgate @lawrence1986
            last edited by

            @lawrence1986 Ok so the DNS call is looked up and found via NSLOOKUP but your computer appears to be ignoring that.

            ipconfig /all
            

            And just the output for your primary connection on this computer (ETH or WiFi, whichever).

            Also you can do a packet capture on the pfSense (Diagnostics->Packet Capture) on your interface filtered to just your test PC's IP address and you can further filter to UDP port 53 (to limit only to DNS requests) and see where it is going -- if the request ever gets to the pfSense interface).

            What I suspect is that something else is taking your request and doing something to it.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

            chpalmerC L 2 Replies Last reply Reply Quote 0
            • chpalmerC
              chpalmer @rcoleman-netgate
              last edited by chpalmer

              @lawrence1986

              Actually reading your other post you just put up.. (please refrain from cross posting..)

              Since you are on Charter I am going to guess you are using a modem with the Puma6 chipset inside it.. Can you verify please?

              Also- Can you get here? https://socialclub.rockstargames.com/

              Triggering snowflakes one by one..
              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

              R L 3 Replies Last reply Reply Quote 0
              • R
                rcoleman-netgate Netgate @chpalmer
                last edited by

                @chpalmer said in Please Help Me Under Stand! What The Issue IS.:

                Actually reading your other post you just put up.. (please refrain from cross posting..)

                Surely you mean to tag @lawrence1986 but that post is from 3 days ago -- it just happens to be that @stephenw10 replied to it.
                9a94b4c2-bf24-4116-99ec-df751511bfdd-image.png

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                1 Reply Last reply Reply Quote 1
                • L
                  lawrence1986 @chpalmer
                  last edited by

                  @chpalmer I cannot because I don't know how,, but I can grab the make and model, and I'm sure you know what you're looking for: Motorola TM1602A MTA It's no spectrum game, spec sheet, or anything. you know how IPS work drill a few holes punched in a few letters and numbers and here's your internet

                  chpalmerC 1 Reply Last reply Reply Quote 0
                  • chpalmerC
                    chpalmer @lawrence1986
                    last edited by

                    @lawrence1986 said in Please Help Me Under Stand! What The Issue IS.:

                    Motorola TM1602A

                    https://approvedmodemlist.com/intel-puma-6-modem-list-chipset-defects/

                    That is an older modem. Are you renting it? Sending UDP through an unpatched modem can cause the spikes you are seeing..

                    Triggering snowflakes one by one..
                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                    L 2 Replies Last reply Reply Quote 0
                    • L
                      lawrence1986 @rcoleman-netgate
                      last edited by

                      @rcoleman-netgate ok i did that i started that test and now its making since that's a very good chance that could be happening

                      1 Reply Last reply Reply Quote 0
                      • L
                        lawrence1986 @chpalmer
                        last edited by

                        @chpalmer Ummm kinda ish, they give these out for free kinda until I stop my service then i have to return it I can get an upgrade they told me that a week ago when i called them so that maybe an ideal

                        chpalmerC 1 Reply Last reply Reply Quote 0
                        • chpalmerC
                          chpalmer @lawrence1986
                          last edited by

                          @lawrence1986

                          Get em to give you a docsis 3.1 model..

                          Triggering snowflakes one by one..
                          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                          L 2 Replies Last reply Reply Quote 0
                          • L
                            lawrence1986 @chpalmer
                            last edited by

                            @chpalmerI called them, and they said there is no access to the modem; I can't get in, and they can't either, so I'm just taking their word for it, which is "straight internet." Nothing should be working, and the only thing they can do is reactivate it. But on the other hand, I really can't take their word for it either.

                            1 Reply Last reply Reply Quote 0
                            • L
                              lawrence1986 @chpalmer
                              last edited by

                              @chpalmer I think that's all their new models anyways the other issue is I have no idea which one is better than the other nor do I know what models they are offering

                              1 Reply Last reply Reply Quote 0
                              • L
                                lawrence1986 @chpalmer
                                last edited by

                                @chpalmer how do i get these packets to ya?

                                R 1 Reply Last reply Reply Quote 0
                                • R
                                  rcoleman-netgate Netgate @lawrence1986
                                  last edited by

                                  @lawrence1986 I assume you mean that for me from my suggestion of running a PCAP.

                                  Just send a screen shot of the result.
                                  If you are going to take photos with your cell phone please try not to make them full-size images -- even on my 24" screen those are very difficult to read at full size. Screenshots are super easy in Windows using the Snipping Tool (that's still a thing in 10, I think...).

                                  Ryan
                                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                  Requesting firmware for your Netgate device? https://go.netgate.com
                                  Switching: Mikrotik, Netgear, Extreme
                                  Wireless: Aruba, Ubiquiti

                                  L 1 Reply Last reply Reply Quote 0
                                  • L
                                    lawrence1986 @rcoleman-netgate
                                    last edited by

                                    @rcoleman-netgate Can I just start this thing, stop it then just download the capture and send it to you? I haven't done this before because I didn't know what I was looking at

                                    R L 2 Replies Last reply Reply Quote 0
                                    • R
                                      rcoleman-netgate Netgate @lawrence1986
                                      last edited by

                                      @lawrence1986 Run the capture and see if it even captures anything and we'll go from there. No need to make this more complicated.

                                      Ryan
                                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                      Requesting firmware for your Netgate device? https://go.netgate.com
                                      Switching: Mikrotik, Netgear, Extreme
                                      Wireless: Aruba, Ubiquiti

                                      1 Reply Last reply Reply Quote 0
                                      • L
                                        lawrence1986 @lawrence1986
                                        last edited by

                                        @lawrence1986 It gave me a big, fat goose egg. I'm just going to snapshot some photos here so that way you can tell me if I'm doing it right.!316605443_586442046698371_4844380842064925714_n.jpg 316435751_1386745932130785_7527994808949536153_n.jpg

                                        R 1 Reply Last reply Reply Quote 0
                                        • R
                                          rcoleman-netgate Netgate @lawrence1986
                                          last edited by

                                          @lawrence1986 So, as I noted, that means your requests aren't even going to pfSense.

                                          But I asked you to run

                                          ipconfig /all
                                          

                                          and show us what your computer's settings are set to. If you're not calling pfSense for DNS (you could have it configured for that but your browser is using DNS over HTTPS or DoH) and that will not show up on UDP53.

                                          Again I will comment that your photos are WAY BIG and hard to read. Please consider using Snipping Tool or another screen cap program instead of a cell phone camera.

                                          Ryan
                                          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                          Requesting firmware for your Netgate device? https://go.netgate.com
                                          Switching: Mikrotik, Netgear, Extreme
                                          Wireless: Aruba, Ubiquiti

                                          L 1 Reply Last reply Reply Quote 0
                                          • L
                                            lawrence1986 @rcoleman-netgate
                                            last edited by

                                            @rcoleman-netgate i forgot! shit ok 1 min 316687667_683499393338372_1558142724151121517_n.jpg

                                            R 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.