Please Help Me Under Stand! What The Issue IS.
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@chpalmer said in Please Help Me Under Stand! What The Issue IS.:
Actually reading your other post you just put up.. (please refrain from cross posting..)
Surely you mean to tag @lawrence1986 but that post is from 3 days ago -- it just happens to be that @stephenw10 replied to it.
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@chpalmer I cannot because I don't know how,, but I can grab the make and model, and I'm sure you know what you're looking for: Motorola TM1602A MTA It's no spectrum game, spec sheet, or anything. you know how IPS work drill a few holes punched in a few letters and numbers and here's your internet
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@lawrence1986 said in Please Help Me Under Stand! What The Issue IS.:
Motorola TM1602A
https://approvedmodemlist.com/intel-puma-6-modem-list-chipset-defects/
That is an older modem. Are you renting it? Sending UDP through an unpatched modem can cause the spikes you are seeing..
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@rcoleman-netgate ok i did that i started that test and now its making since that's a very good chance that could be happening
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@chpalmer Ummm kinda ish, they give these out for free kinda until I stop my service then i have to return it I can get an upgrade they told me that a week ago when i called them so that maybe an ideal
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Get em to give you a docsis 3.1 model..
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@chpalmerI called them, and they said there is no access to the modem; I can't get in, and they can't either, so I'm just taking their word for it, which is "straight internet." Nothing should be working, and the only thing they can do is reactivate it. But on the other hand, I really can't take their word for it either.
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@chpalmer I think that's all their new models anyways the other issue is I have no idea which one is better than the other nor do I know what models they are offering
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@chpalmer how do i get these packets to ya?
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@lawrence1986 I assume you mean that for me from my suggestion of running a PCAP.
Just send a screen shot of the result.
If you are going to take photos with your cell phone please try not to make them full-size images -- even on my 24" screen those are very difficult to read at full size. Screenshots are super easy in Windows using the Snipping Tool (that's still a thing in 10, I think...). -
@rcoleman-netgate Can I just start this thing, stop it then just download the capture and send it to you? I haven't done this before because I didn't know what I was looking at
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@lawrence1986 Run the capture and see if it even captures anything and we'll go from there. No need to make this more complicated.
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@lawrence1986 It gave me a big, fat goose egg. I'm just going to snapshot some photos here so that way you can tell me if I'm doing it right.!
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@lawrence1986 So, as I noted, that means your requests aren't even going to pfSense.
But I asked you to run
ipconfig /alland show us what your computer's settings are set to. If you're not calling pfSense for DNS (you could have it configured for that but your browser is using DNS over HTTPS or DoH) and that will not show up on UDP53.
Again I will comment that your photos are WAY BIG and hard to read. Please consider using Snipping Tool or another screen cap program instead of a cell phone camera.
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@rcoleman-netgate i forgot! shit ok 1 min
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@lawrence1986
Thank you - that image is much easier to read.Re-run the previous commands and the packet capture but this time make a few changes:
- Do not limit to UDP and port 53. Set to "any" and leave port blank.
- Change packet size from 100 to 0 (making it unlimited).
Start the capture right before you run your tests and attempts
after that stop the capture. It will attempt to capture ALL the data and that can get very big and unruly.After that is completed you can copy/paste the resulting text here -- it can be a lot of information but it's just a summary of detail and we can get the full pcap from you if needed afterwards.
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@rcoleman-netgate redid it and I still have 0 packets..... just a white pages with nothing on it
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@lawrence1986 Re-start the capture with the same settings and ping 10.0.10.1
- Does it respond?
- Does it appear in the capture when you stop it?
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@lawrence1986 it's responding; it stops and starts but nothing appears in the capture.
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@lawrence1986 How are you connected to the pfSense? What's your network layout and devices like?
