23.01.b.20221217.1429 Your device has not been registered for pfSense+
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Replied in PM. But probably the NDI is not what was registered originally. We are going to need a method to resolve that situation, I can see it's going to happen relatively often. I have brought it up with our developers.
Steve
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Confirming I've got this exact message too.
Upgraded from 22.05 to 23.01.b.20230104.0600I made no changes to the hardware since I upgraded from pfSense CE 2.6 to 22.01 then to 22.05. So not sure how the NDI would've changed.
It is installed on a VM though.@stephenw10 Is there anything you can do in the backend to restore it if I PM you my NDI? Thanks
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There may not be if you made no changes. That would be very odd though. We can check what it's seeing if you PM the NDI to me though.
Steve
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Thanks @stephenw10 just PM'd you.
On second thought I did muck around with passing through NICs. But I reverted the changes since it didn't work for me. Maybe that triggered it though. -
I fixed the situation like this:
Created a new pfsense 2.6 virtual machine with the same set of network cards and MAC addresses as the main machine. NDI matched. Received a new activation code plus on the netgate website and activated a new virtual machine. After that, on my main pfsense installation, the error message disappeared
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@viper_rus Ah I see, thanks for that. I might try that if Steve can't fix it for me.
Annoying that there isn't just a Register section in 23.01. It's missing! -
Yes, it's something I raised last week we are looking into the best solution.
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@stephenw10 Cool, thanks mate
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@stephenw10 And maybe a hint can be given, what change of hardware will most likely make your machine "ungenuine".
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@bob-dig
changing NDI in pfSense running in Promox is only affected by the number of network adapters and their MAC addresses -
@viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:
changing NDI in pfSense running in Promox is only affected by the number of network adapters and their MAC addresses
Ouh, that would be kinda bad for a vm.
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I don't see anything wrong. If I need to copy a VM and all MACs change, I just manually register the old ones. If you need to change the number of interfaces, then yes, it's a problem. But nothing prevents you from making virtual interfaces in advance with a margin and not using all
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@viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:
I don't see anything wrong.
I passed through a real NIC to the VM but I am thinking about going virtual all the way, then your right. I make 25 vNICs and am good for a long time.
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5 interfaces were enough for me. 4 physical ports (aliexpress computer with 4 2.5gb ports), 1 bridge interface to hide promox behind pfsernse.
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@viper_rus Slowly I am getting there. What a pain, if you don't do these things on a regular basis...
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I am experiencing the same issue since updating from 22.05 to 23.0. @stephenw10 let me know if you need my NDI as we did have a hardware failure on the server that runs pfsense. Ours runs on baremetal.
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Sure PM me your NDI and I can check it.
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@stephenw10 Thanks for resolving mine.
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I switched so much interfaces and NICs and it took me hours but after all, it is working.
Now I am ready to re-register my "box" (when 23.01 is released) once and for all. -
I've got the same issue with "Your device has not been registered for pfSense+. Please purchase a pfSense+ subscription to receive future updates."
Currently on 23.01.b.20230106.0600, but it was also like this on the previous beta version (and maybe even the one before).
No hardware changes since original registering, running bare metal.