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    23.01.b.20221217.1429 Your device has not been registered for pfSense+

    Scheduled Pinned Locked Moved Plus 23.01 Development Snapshots (Retired)
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      There may not be if you made no changes. That would be very odd though. We can check what it's seeing if you PM the NDI to me though.

      Steve

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      • C
        chickendog @stephenw10
        last edited by

        Thanks @stephenw10 just PM'd you.
        On second thought I did muck around with passing through NICs. But I reverted the changes since it didn't work for me. Maybe that triggered it though.

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        • V
          Viper_Rus
          last edited by

          I fixed the situation like this:

          Created a new pfsense 2.6 virtual machine with the same set of network cards and MAC addresses as the main machine. NDI matched. Received a new activation code plus on the netgate website and activated a new virtual machine. After that, on my main pfsense installation, the error message disappeared

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          • C
            chickendog @Viper_Rus
            last edited by

            @viper_rus Ah I see, thanks for that. I might try that if Steve can't fix it for me.
            Annoying that there isn't just a Register section in 23.01. It's missing!

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yes, it's something I raised last week we are looking into the best solution.

              C Bob.DigB 2 Replies Last reply Reply Quote 1
              • C
                chickendog @stephenw10
                last edited by

                @stephenw10 Cool, thanks mate

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                • Bob.DigB
                  Bob.Dig LAYER 8 @stephenw10
                  last edited by

                  @stephenw10 And maybe a hint can be given, what change of hardware will most likely make your machine "ungenuine".

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                  • V
                    Viper_Rus @Bob.Dig
                    last edited by

                    @bob-dig
                    changing NDI in pfSense running in Promox is only affected by the number of network adapters and their MAC addresses

                    Bob.DigB 1 Reply Last reply Reply Quote 1
                    • Bob.DigB
                      Bob.Dig LAYER 8 @Viper_Rus
                      last edited by

                      @viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:

                      changing NDI in pfSense running in Promox is only affected by the number of network adapters and their MAC addresses

                      Ouh, that would be kinda bad for a vm.

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                      • V
                        Viper_Rus @Bob.Dig
                        last edited by Viper_Rus

                        @bob-dig

                        I don't see anything wrong. If I need to copy a VM and all MACs change, I just manually register the old ones. If you need to change the number of interfaces, then yes, it's a problem. But nothing prevents you from making virtual interfaces in advance with a margin and not using all

                        Bob.DigB 1 Reply Last reply Reply Quote 1
                        • Bob.DigB
                          Bob.Dig LAYER 8 @Viper_Rus
                          last edited by

                          @viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:

                          I don't see anything wrong.

                          I passed through a real NIC to the VM but I am thinking about going virtual all the way, then your right. I make 25 vNICs and am good for a long time. ๐Ÿ˜‰

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                          • V
                            Viper_Rus @Bob.Dig
                            last edited by

                            @bob-dig

                            5 interfaces were enough for me. 4 physical ports (aliexpress computer with 4 2.5gb ports), 1 bridge interface to hide promox behind pfsernse.

                            Bob.DigB 1 Reply Last reply Reply Quote 0
                            • Bob.DigB
                              Bob.Dig LAYER 8 @Viper_Rus
                              last edited by Bob.Dig

                              @viper_rus Slowly I am getting there. What a pain, if you don't do these things on a regular basis...

                              Capture.PNG

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                              • W
                                WorldDrknss
                                last edited by

                                I am experiencing the same issue since updating from 22.05 to 23.0. @stephenw10 let me know if you need my NDI as we did have a hardware failure on the server that runs pfsense. Ours runs on baremetal.

                                413d4b11-6f62-4cf0-9db7-736eed1fd3de-image.png

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Sure PM me your NDI and I can check it.

                                  W 1 Reply Last reply Reply Quote 0
                                  • W
                                    WorldDrknss @stephenw10
                                    last edited by

                                    @stephenw10 Thanks for resolving mine.

                                    1 Reply Last reply Reply Quote 0
                                    • Bob.DigB
                                      Bob.Dig LAYER 8
                                      last edited by Bob.Dig

                                      I switched so much interfaces and NICs and it took me hours ๐Ÿ˜ฐ but after all, it is working. ๐Ÿ˜Œ
                                      Now I am ready to re-register my "box" (when 23.01 is released) once and for all. ๐Ÿ˜‰

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                                      • M
                                        M00se
                                        last edited by M00se

                                        I've got the same issue with "Your device has not been registered for pfSense+. Please purchase a pfSense+ subscription to receive future updates."

                                        Currently on 23.01.b.20230106.0600, but it was also like this on the previous beta version (and maybe even the one before).

                                        No hardware changes since original registering, running bare metal.

                                        Screenshot 2023-01-06 173721.png

                                        S stephenw10S 2 Replies Last reply Reply Quote 0
                                        • S
                                          smb @M00se
                                          last edited by

                                          Same here, no virtualization, Netgate 6100, Version 23.01.b.20230106.0600 - issue appeared after the first update some weeks ago.
                                          No hardware changes were performed, only sw-update from 22.09 -> 23.01

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator @M00se
                                            last edited by

                                            @m00se Please PM me your NDI so I can check it.

                                            M 1 Reply Last reply Reply Quote 0
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