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    ISP Requires Hostname and Domain

    Scheduled Pinned Locked Moved General pfSense Questions
    13 Posts 4 Posters 1.3k Views
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    • craigcpcC
      craigcpc
      last edited by

      I'll sure give that a try, thanks...

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @craigcpc
        last edited by

        @craigcpc if you mention the specific ISP - maybe there is someone here using the same isp that could point you in the right direction.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
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        • craigcpcC
          craigcpc
          last edited by

          The ISP is Consolidated Communications. It's not their "newer" fiber but the plain DSL.

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @craigcpc
            last edited by

            @craigcpc not a dsl or pppoe user but the host-uniq would be my guess. Good Luck.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              You might also need to put it on the PPPoE username, for example username@domain.tld or in some rarer cases domain\username

              Remember: Upvote with the šŸ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Is this actually PPPoE? The first post reads like it's DHCP or static...

                In which case those might be DHCP options. Hostname is one of the defaults, you might need to use the advanced option to send a 'domain' as part of the client request.

                Steve

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                • craigcpcC
                  craigcpc
                  last edited by

                  Thanks a bunch guys, I will be back out there on Wednesday and give all a try :)

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                  • craigcpcC
                    craigcpc
                    last edited by craigcpc

                    Okay I finally got it. I found that the small Linksys router was already spoofing the mac with a different mac address, when I put that in pfSense, happy days returned😊 I do not understand why support could not clear the arp table, at least for my static, but they couldn’t and did not believe that the mac had anything to do with not being able to connect. (Sorry, but after hours of chasing the wrong rabbit I needed to vent.)

                    I’m still at a loss as to why the smaller router refused to connect when I removed the hostname and the domain, but not going to work that issue.

                    Thanks again guys for all your ideas, it allowed me to investigate some other area of pfSense.

                    johnpozJ 1 Reply Last reply Reply Quote 1
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @craigcpc
                      last edited by

                      @craigcpc so is this a cable modem connection? And not dsl? With those you almost always have to power cycle the modem when you change the device (mac) that is connected to it. I have not had to do anything with dsl in years and years..

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                      • craigcpcC
                        craigcpc
                        last edited by craigcpc

                        @johnpoz, it is a DSL and the modem (in bridge mode) was power cycled at least 20-30 times trying to get it to accept the router; even left it off for an extended period hoping that would help, but it didn't,

                        This company is in the country a bit and had an estimate a couple years ago to get fiber installed, but the cost was close to $1,900/month (because of the distance) so it was a no go. I think now that it might be more reasonable and the ISP is re-quoting so we might be switching again...

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, that can be very ISP specific. Some will remain locked to a MAC until it's reset at their end. Though, yeah, you might hope the ISP support could see that issue!

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